2019 Ford FLEX - Ratings, Complaints and Recalls

The 2019 Ford Flex SUV AWD does not have an overall safety rating available at this time. However, it has a 4-star rollover rating, indicating a moderate level of rollover risk. The vehicle is equipped with standard electronic stability control, which is a positive feature for enhancing vehicle stability and accident prevention. Additionally, it offers an optional forward collision warning system for added safety measures on the road. Unfortunately, it does not have a lane departure warning system.

In terms of concerns, there have been 33 complaints reported for this model, which suggests a relatively high number of issues that may need attention. Additionally, there has been one recall issued for this vehicle, indicating a potential safety-related problem that requires manufacturer intervention. Overall, while the Ford Flex has some safety features like stability control and optional collision warning, the number of complaints and recalls should be taken into consideration when evaluating its overall safety.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

33

Recall Count

1

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2019 Ford Flex SUV AWD Safety Features

Here are the safety features that come as standard on the 2019 Ford Flex SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2019 Ford Flex SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Ford Flex SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated
Front Crash Passenger Side Rating 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated
Side Crash Passenger Side Rating 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2019 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated

Complaints for the 2019 Ford FLEX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2019 ford flex. the contact stated that while reversing, the rearview camera image turned blue. additionally, the image was distorted. the contact stated that the failure recurred while reversing. the dealer was notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 44,000."
Components Involved: BACK OVER PREVENTION
Date of incident: 2023-08-09
Complaint:
"the contact owns a 2019 ford flex. the contact stated while reversing, the back-over prevention camera failed to display an image. additionally, the message "camera unavailable" was displayed. the vehicle was taken to the dealer and the contact was informed that the back-over prevention camera needed to be replaced, and the software needed to be updated. the vehicle was not repaired. the manufacturer was contacted and stated that was no recall on the vin for the failure. the contact was referred to the nhtsa hotline for assistance. the approximate failure mileage was 88,000."
Components Involved: BACK OVER PREVENTION
Date of incident: 2023-06-03
Complaint:
"the contact owns a 2019 ford flex. the contact stated that while reversing, the rearview camera displayed an inverted image. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 69,000. the vin was unavailable."
Components Involved: BACK OVER PREVENTION
Date of incident: 2024-03-07
Complaint:
"the contact owns a 2019 ford flex. the contact stated that while reversing, the rearview camera was not operable and displayed a blue image. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that there was an internal electrical failure. the vehicle was not repaired as the parts were back ordered. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 40,000."
Components Involved: BACK OVER PREVENTION
Date of incident: 2023-01-01
Complaint:
"the contact owns a 2019 ford flex. the contact stated that while driving at an undisclosed speed, the back over prevention camera displayed images upside down. the vehicle was taken to the dealer, where it was diagnosed with back over prevention camera failure. the contact was informed that the back over prevention camera needed to be replaced. due to parts being on backorder the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 45,640."
Components Involved: BACK OVER PREVENTION
Date of incident: 2023-07-07
Complaint:
"the contact owns a 2019 ford flex. the contact stated that the back over prevention camera failed to show the rear of the vehicle. the vehicle was taken to the dealer who stated that the camera needed to be replaced; however, the part was not available for repair. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 66,000."
Components Involved: BACK OVER PREVENTION
Date of incident: 2025-04-04
Complaint:
"the contact owns a 2019 ford edge. the contact stated that the rearview camera displayed a blank image while in use. the vehicle was taken to a dealer, and he was informed that the vehicle was not under recall or covered under warranty. the contact was also informed that parts for the repair were on backorder. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 75,063."
Components Involved: BACK OVER PREVENTION
Date of incident: 2024-12-04
Complaint:
"the contact owns a 2019 ford flex. the contact stated while reversing out of a parking space, the back over prevention camera became blurry, making it difficult for the contact to properly see an image in the rear of the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 29,000."
Components Involved: BACK OVER PREVENTION
Date of incident: 2023-04-05
Complaint:
"the contact owns a 2019 ford flex. the contact stated that the rear-view camera failed to operate as needed. the contact had taken the vehicle to a dealer where she was given an estimate for the repair. the manufacturer was notified of the failure and agreed to cover only half of the cost of a replacement camera. the contact stated that parts for the repair were ordered; however, the parts for the repair remained on backorder. the vehicle was not repaired. the failure mileage was approximately 30,000."
Components Involved: BACK OVER PREVENTION
Date of incident: 2022-01-08
Complaint:
"rear backup camera has upside down view. tried various remedies (reset, and battery disconnect) to fix issue but when vehicle is put into reverse camera has view that is upside down. dealer says camera and soft ware needs to be replaced but is not covered under vehicle warranty. i see ford is now recalling other models with the same issue. can you let me know if the 2019 ford flex will be recalled for the same camera issues?"
Components Involved: BACK OVER PREVENTION
Date of incident: 2023-08-09

Recalls for the 2019 Ford FLEX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2018 ford edge, lincoln mkx, 2019 ford flex, and lincoln mkt vehicles. the power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc."
Consequence:
An electrical arc can increase the risk of a fire.
Remedy:

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

Component(s) Involved: ELECTRICAL SYSTEM > ALTERNATOR/GENERATOR/REGULATOR
Date of incident: 2018-08-20

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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