2014 Ford FOCUS - Ratings, Complaints and Recalls

The 2014 Ford Focus has an impressive overall safety rating of 5, making it a secure choice for drivers and passengers. The car boasts high ratings in various crash scenarios, including front and side crashes, as well as rollover protection. Additionally, it is equipped with electronic stability control, enhancing its ability to maintain control on the road. However, it does not come with forward collision warning or lane departure warning systems.

On the downside, there have been 2414 complaints and 12 recalls associated with this model. While the safety features and high safety ratings are commendable, the number of complaints and recalls should be taken into consideration when making a decision on purchasing this vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

2,414

Recall Count

12

Investigation Count

5

Safety Rating

5/5

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Safety Features

2014 Ford Focus 5 HB FWD Safety Features

Here are the safety features that come as standard on the 2014 Ford Focus 5 HB FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Ford Focus 5 HB FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Ford Focus 5 HB FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2014 Score 2018 Score
Overall Front Crash Rating Not Rated 4 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2014 Score 2018 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 4 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2014 Score 2018 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2014 Ford FOCUS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2014 ford focus. the contact stated while driving 50 mph, the contact attempted to accelerate however, the transmission shifted hard into the next gear with the check engine warning light illuminated. the contact drove the vehicle to the dealer, and it was diagnosed with a faulty transmission clutch. the vehicle was not repaired due to the cost. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 85,100."
Components Involved: POWER TRAIN
Date of incident: 2024-12-01
Complaint:
"the contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, a message displayed reading "transmission overheating", after which the vehicle entered limp mode and was unable to accelerate above 5 mph. the contact was able to pull to the shoulder of the roadway and turn off the vehicle. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who diagnosed a failure with the dual clutch transmission. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 19n08, but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 143,000."
Components Involved: POWER TRAIN
Date of incident: 2025-11-01
Complaint:
"the contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle transmission was not shifting properly. the contact stated that the vehicle was smoking and the contact pulled over into a parking lot. the vehicle was able to restart, however, the engine was revving high and the vehicle was turned back off. the check engine warning light was illuminated. the contact stated that when starting from a complete stop, the vehicle hesitated to accelerate. additionally, the contact stated that the vehicle had trouble coming to a complete stop. the vehicle was towed to a local dealer. the dealer diagnosed that the clutch needed to be replaced due to a faulty seal. the manufacturer was made aware of the failure. the contact stated that the clutch had previously been replaced for the same issue. the failure mileage was approximately 145,432."
Components Involved: POWER TRAIN
Date of incident: 2024-08-01
Complaint:
"the contact owns a 2014 ford focus. the contact stated while driving 35 mph and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. the dealer determined that the transmission clutch needed to be replaced. the dealer informed the contact that the vehicle could not be repaired under ford campaign number: 19n08, because the campaign had expired. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,000."
Components Involved: POWER TRAIN
Date of incident: 2024-08-01
Complaint:
"the contact owns a 2014 ford focus. the contact stated while driving 5 mph, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. additionally, the transmission was slipping. the failure persisted while driving at 20 mph when the transmission was shifted from 2nd to 3rd gear with the rpm fluctuating and the engine revving. the contact was able to drive to the residence. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact stated that the dealer had previously replaced the transmission and reprogrammed the tcm; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 125,000."
Components Involved: POWER TRAIN
Date of incident: 2024-11-12
Complaint:
"the contact owns a 2014 ford focus. the contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. the vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. the contact was informed that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 82,000."
Components Involved: POWER TRAIN
Date of incident: 2024-01-11
Complaint:
"while driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. then a warning came on the dash showing check engine and "transmission overheating," at that moment i pulled over to the side of the freeway and parked the car. i was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so i turned it off to cool it down. i tried to turn it back on and it failed to come back on, and so i had to get it towed from my daughter's school to my residence. the transmission was compromised and is now faulty because it failed to go into drive or reverse. i'm not sure why it's not starting. my safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. not inspected and no diagnostic carried out yet. i'm in the process of having it towed to a ford dealership because there's a customer notice from ford for extended warranty for the transmission control module."
Components Involved: POWER TRAIN
Date of incident: 2024-06-12
Complaint:
"car was in idle and decellerated. the check engine light came on. the dual clutch assembly and fork have already been replaced once due to same issues. now they are saying it is the same thing and they want to charge us!"
Components Involved: POWER TRAIN
Date of incident: 2024-11-12
Complaint:
"the contact owns a 2014 ford focus. the contact stated while driving at approximately 5 mph, the vehicle lunged into gear and shuddered before moving forward. the contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. the contact stated no warning light was illuminated. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. the independent mechanic advised the contact that the transmission failure was covered under customer satisfaction program number: 19n08 - automatic transmission clutch shudder (power train). the contact called the dealer and was advised that the vehicle was out of warranty for customer satisfaction program: 19n08. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 12,000."
Components Involved: POWER TRAIN
Date of incident: 2024-03-03
Complaint:
"the contact owns a 2014 ford focus. the contact stated that while driving at approximately 35 mph, the transmission fault warning light illuminated. the contact stated that the vehicle began jerking and lost motive power. the vehicle was restarted; however, the vehicle would only operate in reverse. the vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 42,000."
Components Involved: POWER TRAIN
Date of incident: 2024-10-12

Recalls for the 2014 Ford FOCUS

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2012-2018 ford focus vehicles with a 2.0l gdi or 2.0l gtdi engine. the canister purge valve (cpv) may malfunction, possibly causing excessive vacuum in fuel vapor management system."
Consequence:
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy:

Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

Component(s) Involved: FUEL SYSTEM, GASOLINE > STORAGE
Date of incident: 2018-10-22
Recall:
"ford motor company (ford) is recalling certain 2012 and 2017 focus vehicles equipped with 2.0l gdi gasoline engines and 2013-2014 focus st vehicles equipped with 2.0l gtdi engines, previously recalled under 18v-735. the affected vehicles did not have the powertrain control module (pcm) updated as intended. therefore, the canister purge valve (cpv) may malfunction, possibly causing excessive vacuum in the fuel vapor management system."
Consequence:
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy:

Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

Component(s) Involved: FUEL SYSTEM, GASOLINE > STORAGE
Date of incident: 2019-07-05

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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