2019 Ford FUSION ENERGI - Ratings, Complaints and Recalls

The 2019 Ford Fusion Energi has not been rated for safety by the National Highway Traffic Safety Administration (NHTSA). However, it does come equipped with important safety features such as electronic stability control, forward collision warning, and lane departure warning, which can help prevent accidents and protect passengers in case of unexpected events on the road. The car has a rollover rating of 4 out of 5, indicating a moderate risk of rollover.

In terms of reported issues, there have been 20 complaints filed for this model, and it has been subject to 1 recall and 1 investigation. Despite the lack of safety ratings, the presence of advanced safety technologies is a positive sign for potential buyers looking for a vehicle with modern safety features. It is recommended to stay informed about any recalls or investigations related to this model to ensure the safety and reliability of the 2019 Ford Fusion Energi.

Top stats at a glance

Complaint Count

20

Recall Count

1

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2019 Ford Fusion Energi 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2019 Ford Fusion Energi 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Ford Fusion Energi 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Ford Fusion Energi 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2013 Score 2019 Score 2020 Score
Overall Front Crash Rating 5 Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated Not Rated
Front Crash Passenger Side Rating 5 Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2013 Score 2019 Score 2020 Score
Overall Side Crash Rating 5 Not Rated Not Rated
Side Crash Drivers Side Rating 4 Not Rated Not Rated
Side Crash Passenger Side Rating 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Front 4 Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear 5 Not Rated Not Rated
Overall Side Barrier Rating 5 Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2013 Score 2019 Score 2020 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 Not Rated Not Rated

Complaints for the 2019 Ford FUSION ENERGI

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-04-06

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving 45 mph, the vehicle temporary lost motive power and jerked. the check engine warning light was illuminated. the vehicle was taken to the dealer and the contact was informed the failure was related to the recall. the vehicle was not repaired because parts were not yet available. the manufacturer was made aware of the failure but provided no assistance. the approximate failure mileage was 44,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2025-02-01

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-04-06

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2025-06-01

Complaint:
"the contact owns a 2019 ford fusion energi. the contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. roadside assistance arrived but was unable to jumpstart the vehicle. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 23v440000 (electrical system) the vin was included; however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the failure mileage was 36,000. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-08-11

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-12-01

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-10-01

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-04-07

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2023-01-06

Complaint:
"the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. the contact stated while driving at an undisclosed speed, the plug-in battery failed. the contact stated that he was able to continue driving and pulled into his friend's garage. the contact stated that he turned off and restarted the vehicle, and the check engine warning light and the power train warning light were illuminated. the vehicle was taken to the dealer, where the battery energy control module was replaced; however, the failure reoccurred a month and nine days later. the contact stated while that starting the vehicle, the check engine warning light and the power train warning light were illuminated. the vehicle was taken to the dealer, where it was diagnosed that the battery pack needed to be replaced. the dealer contacted the manufacturer and informed the contact that the manufacturer had advised that the remedy part would be available in the first quarter of 2024. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact followed up with the manufacturer and was informed that the part would be available at the end of 2024. the failure mileage was approximately 31,410. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2025-03-08

Recalls for the 2019 Ford FUSION ENERGI

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2019 fusion energi hybrid models. the affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. as such, these vehicles fail to comply with federal motor vehicle safety standard (fmvss) number 305, "electric-powered vehicles: electrolyte spillage and electrical shock protection.""
Consequence:
Potential contact with high voltage sources increases the risk of injury.
Remedy:

Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

Component(s) Involved: HYBRID PROPULSION SYSTEM
Date of incident: 2019-02-15

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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