2019 Ford FUSION HEV - Ratings, Complaints and Recalls

"engine keeps having misfire issues. taken to gary crossley ford in april of 2021 and warrantied engine replacement. in march 2022 taken to throuroughbred ford engine went bad again with antifreeze leaking into the oil , engine replaced again. here we are in december 2023 and having same issues. and thoroughbred ford is backed up until march of 2024 and cant fix the engine again until then. so i am paying my car payment and have no car to drive. i bought this car brand new with zero miles and have had nothing but issues with the engine."

"the contact owns a 2019 ford fusion. the contact stated that while her son was driving at 50 mph, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. the vehicle was repaired but the check engine warning light remained illuminated. additionally, the contact stated that when the accelerator pedal was depressed the vehicle began jerking. the vehicle was taken to the same independent mechanic where it was diagnosed that coolant leaked into the cylinder and the engine needed to be replaced. the vehicle was not repaired. the vehicle was then taken to a dealer where it was determined that the engine needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 81,000."

"the contact owns a 2019 ford fusion. the contact stated that while driving at 65 mph, the vehicle lost motive power while driving uphill. the contact stated that the front of the vehicle had started shaking uncontrollably. no warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 45,411. the vin was not available."

"internal engine block coolant leak"

"coolant intrusion into cylinder bore. which can cause a fire. i been submitting complaints and haven’t heard anything back in regards to my complaint. this was a known issue with ford back then."

"coolant leaked in cylinder wall"

"coolant leaked into short block"

"coolant leaking into cylinder 3. took to dealership, apparently there’s a flaw in the engine design. included all ford fusions apparently. how is this not a recall? when it’s clearly fords fault for this, not the consumers."

"i only have 109,000 miles and i am needing a new engine. they are telling me that the cylinder wall is cracked and something about a blockage. i cannot afford to replace it. they are telling me it’s a known issue with ford but there’s no recall and that’s why they discontinued the ford fusion."

"the contact owns a 2019 ford fusion. the contact stated while starting the vehicle the check engine warning light illuminated. the vehicle was taken to an independent mechanic who stated that coolant was leaking into cylinder #2 and that the spark plug needed to be replaced along with the coil. the spark plugs and ignition coils were replaced but the failure reoccurred. the vehicle was taken to the independent mechanic and the codes were reset but the failure reoccurred. the vehicle was taken back to the independent mechanic who stated that coolant was leaking into the cylinder causing the spark plug to misfire. the dealer was contacted and stated that there was a customer satisfaction program issued but the vin was not included. the vehicle was not repaired. the manufacturer was contacted, and a case was filed. the contact was referred to the nhtsa hotline. the failure mileage was 89,000."