2010 Ford FUSION - Ratings, Complaints and Recalls

The 2010 Ford Fusion received an impressive safety rating, with a 5-star rating for both the front crash on the driver's side and the side crash on the driver's side. Additionally, it scored a 5 out of 5 for rollover protection, indicating a high level of safety in case of this type of accident. The vehicle is equipped with standard electronic stability control, which enhances its handling and overall safety. Unfortunately, it does not come with forward collision warning or lane departure warning systems, which could have added an extra layer of safety features.

It is worth noting that the car has a concerning number of complaints, with 4987 reported, suggesting potential issues that owners have encountered. Furthermore, there have been 13 recalls on the vehicle, indicating that there have been safety-related concerns identified by the manufacturer that required addressing. Overall, despite its strong safety ratings, the high number of complaints and recalls may raise some concerns for potential buyers of the 2010 Ford Fusion.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

4,987

Recall Count

13

Investigation Count

9

Safety Rating

Not Rated

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Safety Features

2010 Ford Fusion 4-DR. w/SAB Safety Features

Here are the safety features that come as standard on the 2010 Ford Fusion 4-DR. w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2010 Ford Fusion 4-DR. w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2010 Ford Fusion 4-DR. w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2006 Score 2010 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 4 5 3

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2006 Score 2010 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 4 5 5
Side Crash Passenger Side Rating 4 4 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2006 Score 2010 Score 2020 Score
Rollover Rating 5 5 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2010 Ford FUSION

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"while driving, the power steering goes out and gives a fault saying: "power steering assist fault." i go online to find out that there was a recall for the same vehicle but for the years 2011 and 2012, not the 2010. i also saw that many people are having this issue: either missed getting in an accident (like my situation) or worse."
Components Involved: STEERING
Date of incident: 2024-02-02
Complaint:
"the contact owns a 2010 ford fusion. the contact stated while driving 40-45 mph, the messages "service advancetrac" and "power steering service now" were displayed, and the vehicle lost power steering functionality. the contact was able to drive to the nearby residence. the contact stated that the failure persisted. the vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack and pinion had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa action number: ea17004 (steering). the dealer was contacted and referred the contact to the manufacturer for assistance. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 253,000."
Components Involved: STEERING
Date of incident: 2026-02-01
Complaint:
"a friends ford fusion had the power steering fail while visiting the post office. it happened at low speed , however the driver a woman could no longer steer it. her boyfriend drove it to my house. it is still parked there."
Components Involved: STEERING
Date of incident: 2024-08-12
Complaint:
"a friend has a 2010 ford fusion. she lost the power steeriing in my driveway. the car is not going anywhere until this problem is fixed. i understand there is a recall on this model power steering please let me know how to arrange the recall. thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"
Components Involved: STEERING
Date of incident: 2024-08-12
Complaint:
"the contact owns a 2010 ford fusion. the contact stated while driving approximately 40 mph, the steering wheel seized. while driving approximately 30–40 mph, the steering wheel seized. the service power steering system message was displayed. the vehicle was towed to the residence. the contact called the local dealer and was referred to the manufacturer for assistance. the vehicle was not diagnosed or repaired. the contact called another local dealer, wetzel ford (4500 national rd. e., richmond, in 47374), but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the approximate failure mileage was 137,000."
Components Involved: STEERING
Date of incident: 2024-02-11
Complaint:
"the contact owns a 2010 ford fusion. the contact stated while driving 20 mph, the steering wheel became firm which made the vehicle difficult to operate. no warning light was illuminated. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact that the vin was not included in a recall. the failure mileage was unknown."
Components Involved: STEERING
Date of incident: 2023-05-10
Complaint:
"turned car on to go run errands and warning went off in car about power steering assist failure. lost power steering. this was reproduced at the car dealership, and i did have to drive my car without power steering to the dealership (which was difficult as i’ve always had power steering). they were also able to get the same warning at the dealership. as far as i know component and vehicle inspected at dealership but unknown about manufacture, etc. this was the first time i saw the warning, when the power steering went out."
Components Involved: STEERING
Date of incident: 2024-03-11
Complaint:
"the power steering keep on going out in my car."
Components Involved: STEERING
Date of incident: 2023-08-04
Complaint:
"the contact owns a 2010 ford fusion. the contact had turned the vehicle on and as she was reversing (r) out of her driveway at approximately 3 mph, she felt that the steering wheel had become very stiff, and the steering wheel was difficult to turn to the left or right. the contact turned off and restarted the vehicle and the vehicle regained power steering functionality; however, one block from her residence the failure recurred. the contact stated that the steering assist fault warning light was illuminated. the contact returned to the residence and parked the vehicle. the contact stated that subsequent attempts to reset the power steering had failed and the loss of power steering assist had become a permanent failure. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been diagnosed or repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 15v340000 (steering). the failure mileage was approximately 80,000."
Components Involved: STEERING
Date of incident: 2024-11-09
Complaint:
"the contact owns a 2010 ford fusion. the contact stated while driving approximately 35–45 mph, the steering wheel seized and almost caused a crash. the power steering fault message was displayed. the vehicle was driven to the residence. the contact called the local dealer and was referred to the manufacturer for assistance. the manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle. the contact was referred to the nhtsa hotline. the contact stated that the failure was related to nhtsa campaign number: 15v340000 (steering). the failure mileage was approximately 169,115."
Components Involved: STEERING
Date of incident: 2023-08-09

Recalls for the 2010 Ford FUSION

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2014 ford mustang vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, ford is recalling certain 2011 ford ranger and mercury milan vehicles, 2011-2012 ford fusion and lincoln zephyr/mkz vehicles and 2011-2014 ford mustang vehicles sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." ford is also recalling certain 2010 ford edge and lincoln mkx vehicles, 2010-2011 ford ranger and mercury milan vehicles, 2010-2012 ford fusion and lincoln zephyr/mkz vehicles, and 2010-2014 ford mustang vehicles sold, or ever registered, in the states of ak,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-01-07
Recall:
"ford motor company (ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. the parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 ford mustang and mustang gt500. it also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 ford mustang, 2010-2012 lincoln mkz, 2010-2012 ford fusion, 2010-2011 mercury milan, 2007-2011 ford ranger, and 2007-2010 lincoln mkx vehicles. please see ford's recall report for the specific part numbers. these parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-16
Recall:
"ford motor company (ford) is recalling certain 2010 ford fusion, mercury milan and 2010-2012 lincoln mkz vehicles that previously received a replacement passenger air bag under recall 16v-384, 17v-024 or 18v-046. in the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out."
Consequence:
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Remedy:

Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2018-11-01
Recall:
"ford motor company (ford) is recalling certain 2013 ford mustang vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, ford is recalling certain 2010 ford edge, fusion, mustang and ranger, lincoln mkx and zephyr/mkz, and mercury milan vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." ford is also recalling certain 2009 ford edge, fusion, mustang and ranger, lincoln mkx and zephyr/mkz, and mercury milan vehicles ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2018-01-11
Recall:
"ford motor company (ford) is recalling certain model year 2007-2011 ford ranger vehicles, 2006-2011 ford fusion, mercury milan and lincoln zephyr/mkz vehicles, 2007-2010 ford edge, lincoln mkx vehicles, 2005-2006 ford gt vehicles, and 2005-2011 ford mustang vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, ford is recalling certain model year 2007-2008 ford ranger, edge and lincoln mkx vehicles, 2006-2008 ford fusion, mercury milan and lincoln zephyr/mkz vehicles, 2005-2006 ford gt vehicles and 2005-2008 ford mustang vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." any vehicle not..."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2016-05-31

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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