2015 Ford FUSION - Ratings, Complaints and Recalls

The 2015 Ford Fusion 4 DR AWD has an excellent overall safety rating of 5 out of 5. It scored 5 in overall front crash rating, front crash driver side rating, side crash passenger side rating, side pole crash rating, and combined side barrier pole rating rear, indicating strong protection in these critical areas. The car also comes equipped with electronic stability control as a standard feature, which can significantly help prevent accidents by keeping the vehicle stable during sudden maneuvers. Additionally, the Ford Fusion offers optional forward collision warning and lane departure warning systems, adding an extra layer of safety to alert the driver of potential hazards on the road.

However, despite its high safety ratings and advanced safety features, the Ford Fusion has received a relatively high number of complaints totaling 851, as well as 13 recalls. It's essential for owners to address any reported issues promptly and stay up to date with recalls to ensure the vehicle continues to perform safely on the road.

Top stats at a glance

Complaint Count

851

Recall Count

13

Investigation Count

5

Safety Rating

5/5

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Safety Features

2015 Ford Fusion 4 DR AWD Safety Features

Here are the safety features that come as standard on the 2015 Ford Fusion 4 DR AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2015 Ford Fusion 4 DR AWD Safety Ratings

Here we have the crash and rollover ratings for the 2015 Ford Fusion 4 DR AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2006 Score 2015 Score 2020 Score
Overall Front Crash Rating Not Rated 5 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 4 4 3

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2006 Score 2015 Score 2020 Score
Overall Side Crash Rating Not Rated 4 5
Side Crash Drivers Side Rating 4 3 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 3 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 4 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2006 Score 2015 Score 2020 Score
Rollover Rating 5 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2015 Ford FUSION

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"coolant intrusion into cylinders of engine. coolant leak into the cylinders can lead to corrosion, misfires, engine failure, and even potential car fires. local ford mechanic confirmed thus was the issue and that he's personally seen several others. no warning lights"
Components Involved: ENGINE
Date of incident: 2023-01-09

Complaint:
"the vehicle exhibited zero heat when driving to work. it was operating roughly with misfiring occurring. significant exhaust smoke was emitted during this time, enough to obscure vision in the neighborhood. i brought the vehicle to a repair facility, where they diagnosed it as extremely low on coolant, the probable cause of the lack of heat. a malfunction indicator light signified a misfire per the repair facility. they performed a pressure test on the coolant system, which held overnight. based on those diagnostic results, they opted to replace the spark plugs. this did not resolve the issues. i contacted the dealership to inquire about further repair options, but they indicated no assistance was available after reviewing the vehicle's vin. the vehicle lost all power while driving on public roads, placing myself and others in jeopardy."
Components Involved: ENGINE
Date of incident: 2025-02-12

Complaint:
"engine coolant overheating warning.keeps coming on. engine coolant sensor 1 code amd cylinders 1 and 2 misfiring codes on reader. having to replace coolant every couple days. afraid engine will be damaged and possibly catch fire."
Components Involved: ENGINE
Date of incident: 2024-04-12

Complaint:
"engine blew up on highway, no warning codes. 38k miles. from dealership report/ found coolant low and entering #2 cylinder. found coolant in oil. recommended replacement of engine."
Components Involved: ENGINE
Date of incident: 2025-02-06

Complaint:
"the contact owns a 2015 ford fusion. the contact stated while driving 45 mph, the vehicle lost motive power. the accelerator pedal was depressed to the floorboard, but the vehicle failed to accelerate. the engine overheating and engine power failure warning light was illuminated. the vehicle was towed back to the residence. an independent mechanic was able to diagnose the vehicle. the contact was informed that the failure was due to coolant intrusion into the engine cylinder. the manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. the failure mileage was approximately 120,000."
Components Involved: ENGINE
Date of incident: 2024-09-10

Complaint:
"2015 fusion with 1.5t ecoboost only 57,700 miles on it. engine is bad. coolant got into cylinder heads. ford is calling it coolant intrusion. never heard of repairing an engine with low miles. repair quote is $7,500. i guess ford extended powertrain warranty on 2017 and newer to 150k 10 years. while my 17 year old son has to figure out how to pay for this. ford customer care had nothing to offer, not even cover parts. i guess there’s a class action lawsuit filed."
Components Involved: ENGINE
Date of incident: 2025-07-10

Complaint:
"my wife's ford fusion started having issues in 2021. i was responding to check engine lights for things like spark plugs, o2 sensors, variable valve solenoids, etc. eventually, as these check engine lights continued, in 2022 i took the car into the dealer to have it diagnosed. they told me that the whole engine needed to be rebuilt. they obviously see this problem frequently, as the woman i spoke to had lots of familiarity with the specific problem with these ecoboost engines. she said that engine coolant will leak into the cylinder and cause lots of problems like the ones i was experiencing, and can even lead to a fire. the only solution they had was to rebuild and replace the cylinder head for $10,000. it was not long after the visit to the dealer that the car starting misfiring. it is very violent and the engine is running on only 3 cylinders most of the time. it is not safe to drive anymore."
Components Involved: ENGINE
Date of incident: 2021-01-06

Complaint:
"engine makes a whining sound when motor engages. 2 auto shops, including ford dealership says it's a bad transmission. when i went online to see if others have had this problem, issue was confirmed that this is a common problem with this hybrid. we bought this car brand new, have maintained it per manual at dealership. this should not happen with a car with only 112,000 miles. lemon law?"
Components Involved: ENGINE
Date of incident: 2023-12-09

Complaint:
"the contact owns a 2015 ford fusion. the contact stated while driving at an undisclosed speed, the engine misfired. the check engine warning light was illuminated. the vehicle was taken to the local dealer, where it was diagnosed that there was oil in cylinders #1 and #2, and that the engine block needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 72,487."
Components Involved: ENGINE
Date of incident: 2025-04-08

Complaint:
"the contact owns a 2015 ford fusion. the contact stated that the check engine light was illuminated. the vehicle was initially taken to an independent mechanic and the contact was informed that there was a failure with the emission system. the check engine warning light was cleared by the mechanic; however, the warning light returned. the vehicle was then taken to a dealer and the contact was informed that the purge valve needed to be replaced. the manufacturer was notified of the failure and the contact was informed that the vin was not under recall. the vehicle was not repaired. the failure mileage was approximately 39,000."
Components Involved: ENGINE
Date of incident: 2022-01-03

Recalls for the 2015 Ford FUSION

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2013-2016 ford fusion and lincoln mkz, 2015-2016 ford edge, and 2016 lincoln mkx vehicles originally sold, or currently registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. road salt or other contaminants may corrode the electric power steering gear motor attachment bolts."
Consequence:
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Remedy:

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Component(s) Involved: STEERING > ELECTRIC POWER ASSIST SYSTEM
Date of incident: 2019-08-29

Recall:
"ford motor company (ford) is recalling certain model year 2013-2015 ford fusion and lincoln mkz vehicles manufactured february 3, 2012, to march 20, 2015, and 2015 ford edge vehicles manufactured february 26, 2015, to february 28, 2015, and originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia. in the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts."
Consequence:
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy:

Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Component(s) Involved: STEERING > ELECTRIC POWER ASSIST SYSTEM
Date of incident: 2015-04-28

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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