2018 Ford MUSTANG - Ratings, Complaints and Recalls

"the contact owns a 2018 ford mustang. the contact stated while attempting to start the vehicle, the vehicle failed to start. the vehicle was towed to a local dealer to be diagnosed. the contact was advised that the 1st and 2nd clutch plates needed to be replaced; however, when the contact attempted to start the vehicle the next day, it was difficult shifting gear, causing the vehicle to jolt while the brake pedal was depressed. the vehicle was taken to another local dealer where it was diagnosed and determined that the transmission needed to be removed and the cds drum needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline for assistance. the failure mileage was approximately 50,000."

"the contact owns a 2018 ford mustang. the contact stated while driving 5 mph, the contact became aware that the vehicle failed to shift out of first gear. the vehicle then stopped independently. no warning light was illuminated. the vehicle was towed to a dealer to be diagnosed. the contact was informed that the failure was due to the transmission being faulty. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline for assistance. the failure mileage was 37,339."

"when shifting into drive from reverse there's a two to 3 second delay and when it does go into drive it jerks foward"

"the contact owns a 2018 ford mustang. the contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. the contact indicated the failure was intermittent. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure. the contact was informed the vin was not included in the nhtsa recall campaign number: 18v213000(power train). the contact indicated that the vehicle had experienced that same failure listed in the recall. the failure mileage was 35,000."

"the contact owns a 2018 ford mustang. the contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. the contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. the contact referenced nhtsa campaign number: 18v213000 (power train) as the possible cause of the failure. the contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. the contact was also informed that the manufacturer would not help if the vin was not included in the recall. as a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. the contact stated that his son remembered shifting the vehicle into park and applying the parking brake. the contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. no injuries were sustained. no medical attention was required. a police report was not filed. the contact had assistance with placing the vehicle back into the initial parking space. the dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall. the failure mileage was approximately 7,000."

"my 2018 ford mustang with automatic transmisson recently(sept) started having issues with the gear shift being placed in park, but the instrument panel is not illuminated in park. if driver door is open, and keys removed, the chime may or may not sound. research is showing same issue being reported and recalls were done due to missing roll pin that attaches the park pawl rod guide cup to the transmission case, and unseated transmission gear shift cable clip. if the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash. the recalls only covered vehicles manufactured at a certain plant. however, my vin # is not included in recalls. due to safety concerns that my vehicle may lose park function and roll away, causing damage/harm to others, i feel it should be included in the recall programs and repaired at no cost to me. i have not taken vehicle to dealership at this point, as they will charge me $150 diagnostic fee."

"the contact owns a 2018 ford mustang. the contact stated that upon starting the vehicle, the reverse lock out collar failed to operate as needed. due to the failure, the contact was able to freely shift the vehicle into reverse while driving. the contact practiced extreme precaution while driving to prevent the failure. the dealer was notified of the failure and the contact was informed that a customer satisfaction program had been placed on similar vehicles for the failure; however, his vehicle was not included. the manufacturer was notified of the failure and referred him to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 9,000."

"the contact owns a 2018 ford mustang. the contact stated when he had parked his vehicle at his residence driveway and returned later, the vehicle had rolled forward 200 feet into a neighboring parking lot. the vehicle had been stopped by a parking block causing damage to the driver’s side rear fender. additionally, there was damage to the front-end undercarriage due to climbing over the parking blocks. the contact stated that when the vehicle was started the check transmission warning light was illuminated. the contact drove the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. the vehicle was not repaired. the contact researched online and related the failure to nhtsa campaign number: 18v213000 (power train). the manufacturer had been informed of the failure. the failure mileage was 48,198."

"the contact owns a 2018 ford mustang. the contact stated while driving approximately 65 mph and accelerating, the vehicle started jerking. the contact stated while shifting gears the service tire mobility kit warning light illuminated. the contact stated that the failure persisted. the vehicle was taken to several dealers to be diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 2,000."

"10 speed ecoboost transmission, doesn't stay in gear and delayed shifts causing acceleration problems. hard shifts, jerking, and hard lunge forward when shifted into drive. the forward lunge is unstoppable even with the brake fully engaged. transmission slip when changing gears while driving. yes, it's available for inspection. yes, mine and others safety risk are at risk. yes, the problem has been reproduced and confirmed by a dealer. inspected by an authorized dealer/manufacturer. no other warning lamps or messages."