2019 Ford TRANSIT CONNECT - Ratings, Complaints and Recalls

The 2019 Ford Transit Connect Wagon FWD has not been rated for overall safety by the National Highway Traffic Safety Administration (NHTSA). However, it does have a rollover rating of 4 out of 5, indicating a relatively low risk of rollover accidents. The vehicle comes equipped with standard electronic stability control, which is a crucial safety feature that helps maintain vehicle stability in challenging driving conditions. Additionally, it has standard forward collision warning to alert drivers of potential front-end collisions and optional lane departure warning to help prevent unintentional lane drifting.

In terms of complaints and recalls, this vehicle has 25 reported complaints and 5 recalls. While the overall safety rating is not available, the presence of key safety features like stability control, collision warning, and lane departure warning can enhance the safety of the Ford Transit Connect on the road. It is important for drivers to stay informed about any recalls and address them promptly to ensure the vehicle's safety performance remains optimal.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

25

Recall Count

5

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2019 Ford Transit Connect Wagon FWD Safety Features

Here are the safety features that come as standard on the 2019 Ford Transit Connect Wagon FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2019 Ford Transit Connect Wagon FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Ford Transit Connect Wagon FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2019 Score 2021 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating Not Rated Not Rated 5
Front Crash Passenger Side Rating Not Rated Not Rated 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2019 Score 2021 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating Not Rated Not Rated 5
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2019 Score 2021 Score
Rollover Rating 3 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2019 Ford TRANSIT CONNECT

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the transmission needs replaced at 88,900 miles on a 2019 ford transit connect. i have reached out to ford and they will not do anything except to tell me i should have it repaired/replaced at a ford authorized dealer so that the parts are under warranty. i use this compact cargo van for my business and am being for to put unnecessary wear and tear and miles on my personal vehicle for work. the transmission started to fail and the vehicle went into "limp" mode. the vehicle started to shift gears erratically, had a loss of power, slipping gears, and hard upshift and down shift. this happened all within a matter of 5 miles. thankfully, i was able to get the vehicle back home and didn't loose control or have a catastrophic loss. the ford dealer also found a diagnostic trouble code for the transmission fluid pressure sensor and when the vehicle gear selector was placed in "drive" the vehicle would move in reverse and vise versa. ford's answer to this problem is "i am always willing to consider individual requests for assistance beyond the warranty period. i hope you understand; however, that i must place limits on the post-warranty adjustment policy. regrettably, i have to advise you that your vehicle is beyond those limits. as such, i am unable to assist with repair costs; however, i encourage you to have the repair performed at your ford dealership as parts come with a warranty." the factory powertrain warranty is 5 years/60,000 miles. this vehicle is a 2019 with 88,900 miles. i believe that the reasonable expectation of the lifespan of a transmission is 150,000 mile at a minimum for any vehicle. there are several recalls on the transmission as well as a technical service bulletin (tsb 22-2281) published showing how to fix the problem when it happens. ford has not publicly admitted that there is a problem, but in my mind, if a problem has warranted the you publish a tsb on how to fix the problem then you are admitting that there is a problem."
Components Involved: POWER TRAIN
Date of incident: 2023-02-08
Complaint:
"transmission had high rpm's intermittently shifting out of lower gears and experienced poor gas mileage prior to complete failure. complete failure occurred at a complete stop and would not go in any gear but 8th gear. no check engine light at failure. $8300 to replace transmission at 77k miles. transmission fluid cannot be checked or maintained by owner."
Components Involved: POWER TRAIN
Date of incident: 2023-07-08
Complaint:
"transmission locks up on road, bringing van to a stop. at 80,000 miles the transmission went out. ford replaced whole transmission with extended warranty. at 149,000 miles transmission went out again. same thing, planitary gear broke, silonoid for shifting had to be relaced, clutches worn to metal. ford refused to fix it. too many cars on lot to fix."
Components Involved: POWER TRAIN
Date of incident: 2024-11-06
Complaint:
"i copied this, because this is exactly what happened to me. 8200.00 new transmission 2019 ford transit connect 2.0l gdi i4 engine 8 spd auto transaxle, 83,000 miles. transmission exhibiting difficulty shifting in lower gears. van was working fine, then all at once the transmission stopped working at a stop light. transmission acted like it was in park, i turned off key and turned back on and the van would drive again. when i pulled in front of my driveway the van would not go in reverse nor would it go forward again. i turned car off and back on and the van would drive forward, i took to dealer at that moment, dealer is 5 miles from my flower shop. ford dealer service end result is blown transmission with estimate to repair of over $8,000.00. vehicle problems are consistent with posted recalls on 2.5l engine. vehicle well maintained by ford dealer service only, adult driven 1 driver only. lots of people online complaining about similar problems. transmission should last much more than 90,000 miles, known electronic problems although no recalls on record for this engine and transaxle combination. i drive my van very easy, my miles are mostly highway miles very little in town driving. ford should honor known problems with this vehicle especially if the repairs are in excess of $8,000.00! i do not feel this is fair of ford, i requested a case to be started by ford and i want to record the problem if for nothing else future recall notices for this obvious manufacture defect. i h"
Components Involved: POWER TRAIN
Date of incident: 2023-05-01
Complaint:
"the contact owns a 2019 ford transit connect. the contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. no warning lights were illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was provided a case number. the contact was informed that the vehicle was over the warranty coverage and advised to call the nhtsa hotline. the failure mileage was approximately 63,000."
Components Involved: POWER TRAIN
Date of incident: 2023-10-05
Complaint:
"lost acceleration on the highway several times for 20 seconds or so.... unable to safely pull to the shoulder... regained power eventually...no warning dashboard lights prior to problem....dealer said transmission has issues and replaced it...tsb 22-2281 etc"
Components Involved: POWER TRAIN
Date of incident: 2024-08-03
Complaint:
"the contact owns a 2019 ford transit connect. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: POWER TRAIN
Date of incident: 2022-10-06
Complaint:
"we have had to purchase and replace the transmission in our 2019 transit connect. the shifter began experiencing issues with moving into the intended gear and eventually caused the transmission needing replacement. i am aware of nhtsa safety recall 22v413, however, the recall makes no reference of the transmission itself needing to be replaced. we are seeking compensation for replacement of a new transmission for a vehicle that is 38 months old as well as bring this issue to nhtsa to possibly further the current safety recall."
Components Involved: POWER TRAIN
Date of incident: 2022-01-07
Complaint:
"2019 ford transit connect 2.0l 8 spd auto transmission. 84,000 miles. transmission exhibiting difficulty shifting in lower gears. van was working fine, then all at once the transmission stopped working at a walmart. transmission acted like it was in park, i turned off key and turned back on and the van would drive again. when i pulled in front of my driveway the van would not go in reverse nor would it go forward again. i turned car off and back on and the van would drive forward, i took it to 3 dealers transmission should last much more than 84,000 miles, known electronic problems although no recalls on record for this engine and transmission combination. i drive my van very easy, my miles are mostly highway miles very little in town driving. ford should honor known problems with this vehicle i do not feel this is fair of ford, i requested a case to be started by ford and i want to record the problem if for nothing else future recall notices for this obvious manufacture defect. i have no idea what to do now, it now is undriveable and sitting at a dealership and i have no transportation, this was a "work" truck and now i can not work either."
Components Involved: POWER TRAIN
Date of incident: 2021-08-07
Complaint:
"vehicle not shifting properly, then stuck in 3rd gear. dealer says it has a transmission fluid leak and cooked internal components (sealed transmission with no dipstick)"
Components Involved: POWER TRAIN
Date of incident: 2022-11-04

Recalls for the 2019 Ford TRANSIT CONNECT

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2013-2021 transit connect vehicles equipped with 2.5l engines. the bushing that attaches the shifter cable to the transmission may degrade or detach."
Consequence:
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy:

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Component(s) Involved: POWER TRAIN > AUTOMATIC TRANSMISSION > GEAR POSITION INDICATION (PRNDL)
Date of incident: 2021-05-24
Recall:
"ford motor company (ford) is recalling certain 2013-2019 escape, 2013-2018 c-max, 2013-2016 fusion, 2013-2021 transit connect, and 2015-2018 edge vehicles. the bushing that attaches the shifter cable to the transmission may degrade or detach."
Consequence:
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy:

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Component(s) Involved: POWER TRAIN > AUTOMATIC TRANSMISSION > GEAR POSITION INDICATION (PRNDL)
Date of incident: 2022-06-10

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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