2017 Gmc ACADIA DENALI - Ratings, Complaints and Recalls

"i have a 2017 gmc acadia with what i call a "shift to park" issue. this originally showed up with about 27,xxx miles on the car. it was repaired by the dealer on 9/25/2019. it worked perfectly until it started back up about six weeks or so ago with approximately 57,xxx miles on the car. i was told when it was originally fixed that they knew the issue and had an earnest fix. not they want >$500 to fix a problem that they were supposed to fix the first time. here is the issue. when you shift to park, and try to turn the car off, you get an error message that you need to "shift to park". i assume that the car is in park, but not sure with this warning message. you have to start it back up multiple times and play with the shifter. the other option is to let the warning keep flashing and wear the battery down. i have replied the battery on this car two times. when researching this issue on the internet, i see that there are several class action lawsuit for this issue so gm is well aware of the issue. they have apparently figured out the issue because it only affected the 2017 and 2018 acadias from what i can tell. as you can tell fro the mileage, this car has low annual miles and ha always been serviced by a gm dealer."

"this is a known issue with gm 2016-2019 various models including my 2017 acadia . the shift mechanism does not know that it is in park position and so indicates "shift to park" on dashboard lights. therefore ignition switch stays on and accessories that are on will run battery down in a couple of hours. sometimes the engine will not cut off until you turn it on and off many times. the dealer estimates cost to fix of between $500 and $700. they want an additional $125 for diagnosis, which they already know problem. i found the service bulletin on it (19-na-206) which calls for $42.43 in parts and 1.4 hrs labor. many people are being ripped off on this problem, which should be a manufactor's recall ! they continued to use defective parts for years after they were aware of this hazard. please help ! i don't think that i should have to pay for this repair!"

"my wife and i purchased the 2017 gmc acadia all terrain in august 2017. it always had some low gear hard engagement issues. it also had issues of not locking into park when placing in park. if we released and re-shifted it would engage. on two occasions we had the gmc dealership durand gmc leominster ma. check the transmission. around 34,000 miles and again around 55,00 0 miles on both occasions they claimed they could not recreate the incident i complained about. i told them i believed that to be impossible as it was common, especially going up hill. the service manager was adamant that their was no issue. as i was close to my powertrain warranty expiring i asked again with the same response. in may we started having serious transmission slippage, it became dangerous so we took it to durand and they found a hole in a fluid tube caused by wear from a support clip. their repair cost was high, i took it to a respected mechanic. he repaired the tube, unfortunately, the slipppage got worst and we will replace the transmission. my internet research shows many incidents like mine. i want to make it known that my vehicle concerns were swept under the rug. gmc repair video link please watch the video of your vehicle at this website: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"ever since i bought this vehicle 75% of the time i put the vehicle in park and turn the car off the “shift to park” warning light comes on and i have to jiggle the gear shift until it goes off and allows the car to turn off. this can take up to 10 min or sometimes starting the car and turning it off works but that is less times than not. this has been ongoing since i have owned the car."

"shift to park issue"

"the contact owns a 2017 gmc acadia. the contact stated that on various occasions after shifting into park(p), it was not recognized and the "attention required, shift to park(p)" message was displayed. the contact stated that multiple attempts at shifting the gear into neutral(n) or reverse(r) were needed for the park(p) to be recognized and for the contact to be able to turn off the vehicle. the contact also stated that while driving at various speeds, the transmission was slipping. the vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000."

"i started hearing noise coming from the front of my vehicle while driving. the noise would increase in volume with speed and decrease as i got slower. i had a mechanic look at it and he said my front right drive shaft is going. i looked up recalls and this is an existing recall for my same vehicle but does not apply to the awd versions. please force the expansion of the recall, as a drive shaft should last the life of the vehicle."

"the contact owns a 2017 gmc acadia. the contact stated that while parking the vehicle, the shift to park warning light was illuminated. the vehicle was taken to a dealer where the shifter assembly was replaced; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 20,000."

"the contact owns a 2017 gmc acadia. the contact stated while shifting the vehicle into park and attempting to turn off the vehicle, the vehicle failed to turn off due to the gear shifter not recognizing that the vehicle was in park(p). there was no warning light illuminated. the contact pushed the start/stop button several times and then was able to shift the vehicle into park(p) and turn off the vehicle. the dealer was contacted and stated that vehicle needed to be diagnosed. the manufacturer was contacted but offered no assistance because the vehicle was not under warranty or recall. the failure mileage was 20,000."

"after putting my acadia in park the dic shows that i need to shift to park and my internals won’t shut off. i have to wiggle the gear shift, turn the car on/off and i have also had to change gear and put it back in park before it would register it was indeed in park. something needs to be done. i can’t leave my car in that condition without damage being done to my suv. this happens all the time."