2014 Gmc SIERRA 2500 - Ratings, Complaints and Recalls

"i am writing regarding an issue with my 2014 gmc sierra. i purchased the truck in 2014 and have noticed an issue with the headlights while driving at night and in the rain. the headlights do not provide enough illumination when driving at night. is there a service issue or recall in place to fix this issue? i have requested that the headlights in my 2014 sierra be replaced with the 2016 headlights. this is a severe safety issue that needs to be addressed immediately. the dealer is willing to change the bulbs in the lamp but not replace the lamps same as the 2016 model unless there is a service bulletin or recall. i am still working with the dealer as well as gmc corporate to address the issue. i am been flashed by other drivers to indicate i don't have headlights on but they were on as well as being pulled over by the highway patrol who though my headlights were not on. i have noticed other complaints on gmc message boards as well as other places online. please look into this issue to see if it can be addressed. the only way gmc will address it is by recall or lawsuit."

"the vehicle lights are very dim even with the high beams on. while driving at night can barely see in front of me. these are a hazard to me and others, since not being able to see a good distance in front of the vehicle makes hard to see pedestrians, animals or debris in the road at night."

"can not see the road with the light output with these factory headlight"

"the headlights are too dim and are unsafe. in my 50+ years of driving, i have never experienced headlights so bad. i live in a dark rural area without any streetlights and lots of bicyclists and deer. i have already had many near misses on rural roads, and fear it's only a matter of time before an accident happens."

"the headlight output at night, particularly in rural back road areas is less than adequate. poor really. i originally had moisture issues in both headlamp housings, had both headlamp housings replaced and the lighting seemed to be better, however not very much. the headlights seem to have dark spots in them and only light up certain parts of the road in front of me, and never much to the side of the roadway. i feel this is by far the worst lighting output of any vehicle i have ever owned, and actually feel a little unsafe driving at night. i most definitely cannot travel at higher speeds during the night as i feel like i cannot see nearly good enough. i have simply "dealt" with the issue since buying the truck in december 2013, thinking there was no fix to it and the dealership said they have not heard of this issue before."

"there is already a technical service bulletin on this matter however i feel it is serious enough to be a recall. while driving at night in unlighted areas the bright lights leave serious dark areas especially if you are travelling on curvy roads. if you encounter a pedestrian or other object in the road in these areas they cannot be seen until its possibly too late. the manufacturer will only do the repair if you complain about it and its still under warranty. i believe this should be recalled and repaired before someone is hurt or killed."

"headlights are not adequate for suburban or rural areas. inadequate side-to-side illumination in hi or low. dealer is unable to fix."

"the projector headlights on this vehicle are terrible. they are dim and have a very poor light pattern. (the bulb presumably meets federal standards, but the projector system was designed for a brighter bulb). it is very difficult to see the sides of the road, or very far down the road, on roads where there are no streetlights. it is even worse on a rainy, dark road. gm instituted a tsb (#pit5374, attached) in february 2015 which involves reprogramming the body control module (bcm) to increase the voltage to the headlight bulbs and substituting vosla hir 55 watt bulbs for the original stock 55 watt bulbs. the results are a minimal improvement. the new 2016 models have the same headlight design but have been upgraded to a hid bulb that cannot just be plugged into the 2014/15 headlights. the improved bulb and wiring is evidence the tsb did not really improve the lighting very much. (the internet is full of complaints about the headlights on this vehicle; recommend you google "gmc sierra headlights" and see what you get!). i live in northern virginia and would be glad to come down to the nhtsa building on a dark, rainy night and give you a ride -- the problem isn't so bad in areas where there are streetlights, but it is terrible out in the country. bottom line, gm should be directed to issue a recall that involves replacing the wiring harness and bulb with their latest design. the headlights in the 2014/2014 sierra are hazardous to the people in the truck and to pedestrians along the road. thanks for listening to my complaint, and please take action for safety's sake. (note: there is no specific time, mileage, mph, etc., that this was noted. it is continual. i had the tsb performed in the summer of 2015 and noted minimal improvement at that time.)"

"i bought my 2014 gmc sierra brand new in dec 2014 and had it back to the dealer within 3 weeks because i was sure there was a defect with the headlights ! you can only see maybe 30 feet in front of you and nothing if you make any turn on a dark road with no streetlights ! the mechanic at the dealership said there was no problem with the lights and they meet all general motors specifications ...i have read many many complaints from other 2014 gmc sierra owners with this same complaint so i know its not my imagination or a problem with my eyesight !! i sure hope that gmc doesn't wait for fatalities or a class action lawsuit before addressing and correcting this problem , i have been a loyal gmc consumer for 45 years but this obvious problem with the lighting and gmc's refusal to acknowledge that there is a design defect i can say this is the last gmc vehicle i will ever purchase . do the right thing general motors ! fix the problem and save some lives !"

"tl* the contact owns a 2014 gmc sierra the contact stated that while driving at various speeds at night, the low beams and high beams were extremely dim when they were activated. the failure recurred continuously. the contact stated that the vehicle could not be driven at night. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was unknown."