2020 Gmc SIERRA 2500 - Ratings, Complaints and Recalls

The 2020 GMC Sierra 2500 has not been rated for its safety performance by the NHTSA. However, it does come equipped with standard electronic stability control, which is an important safety feature designed to help drivers maintain control of their vehicle in challenging conditions. This model does not have forward collision warning or lane departure warning systems, which could potentially enhance its safety features.

Despite the lack of safety ratings, it is notable that there have been 29 complaints reported for this vehicle as well as 6 recalls. It is important for car owners to stay informed about any reported issues with their vehicles and ensure that any necessary recalls are addressed promptly to maintain the safety and performance of their vehicles.

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Top stats at a glance

Complaint Count

29

Recall Count

6

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2020 GMC Sierra 2500 PU/RC 2WD Safety Features

Here are the safety features that come as standard on the 2020 GMC Sierra 2500 PU/RC 2WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2020 GMC Sierra 2500 PU/RC 2WD Safety Ratings

Here we have the crash and rollover ratings for the 2020 GMC Sierra 2500 PU/RC 2WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2020 Score 2024 Score
Rollover Rating 4 Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2020 Gmc SIERRA 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"rear sliding window leak and has saturated seat and carpet causing an unhealthy environment. spoke with dealer and was told it is a design flaw and repairs are not covered under extended warranty. i was also told it is only a temporary fix and “ leak will reoccur”. i only realized of the problem when soap residue was seen on the inside of the widow. dealer gave estimate of repair."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-01-05
Complaint:
"when towing a trailer a notice to service trailer brakes comes on and the trailer brakes are disabled"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-04-04
Complaint:
"1. the engine block heater sparked and created a small flash underneath the truck. it can be inspected whenever you would like. 2. electric spark/fire 3. the problem has not been reproduced nor inspected by the dealer. i would not dare to plug it back in. 4. there were not any warning messages. it happened the first time the engine block heater was plugged in. february of 2022."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-11-12
Complaint:
"def emission system failure. total component breakdown requiring replacement. parts unavailable."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-02-02
Complaint:
"the screen on my truck has gone blank several times and the volume on the radio goes super load and the only way to stop it seems to be to stop and turn off the truck, open the doors and re start truck. today, i couldn't get my screen to go off in my truck when i turned it off, i tried turning off, restarting etc but to no avail. i'm at work now and fear that the battery will go dead before i get off work. i just had the truck at gmc 2/6/2021 and was told that their were no recalls. also, note that when the screen kept going out i took it to the dealer and they said they had to reflash/reprogram it which took 5 hours."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-02-02
Complaint:
"part #19419266 tonneau was installed 07/16/2020 and leaks terrible in the rain"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-05-07
Complaint:
"the front park assist sensors on this truck do not operate as intended, or as on prior years or as on other vehicles. the sensors did not pick up parking bollards in front of a convenience store and resulted in a minor ding that cost over $1300 to repair. when bumper was repaired the service person said sensors were fixed, yet, to his surprise, we were able to inch up to a car directly intersecting the front of the car and it did not pick it up. i did a similar test with a brand new/unsold vehicle on dealer lot ind it failed to sense the large truck directly in front of it. this i believe can be a very dangerous safety issue as the truck hood sits very high impeding viability and a small person or pet can easily go undetected. these vehicles has also had numerous recalls including one for the possibility of the hood flying open while operating. i have sold the truck as all of these issues have devalued the vehicle, it remains unsafe and gm response has been less than favorable."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-01-02

Recalls for the 2020 Gmc SIERRA 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2020 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles. the hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture."
Consequence:
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > HOOD > LATCH
Date of incident: 2020-03-12

GMC Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

GMC ranks 8 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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