2010 Gmc SIERRA 3500 CREW CAB - Ratings, Complaints and Recalls

"'10711995'"

"vehicle has cracked dash in area of passenger air bag which could possibly cause shrapnel if airbags are deployed. this problem is common and there are thousands of people with this crack in the exact same area as mine. contacted gm and they refuse to acknowledge a problem. *tr"

"2010 gmc sierra crew cab pick up truck. dash panel cracked on upper right corner of passenger side air bag. upper left corner cracked a couple of weeks later. gmc refuses to admit that there's a problem even though the cracked dash panels have been documented on several different message board and facebook groups. *tr"

"the dash is my truck has started to crack. from research on the internet i see this is a fairly common occurrence. the dealer said it is not covered although i have an extended warranty. i am unsatisfied with gm and feel this crack dash could be a hazard if an accident were to occur. i would love a compromise from gm to at least offer to pay some of the cost of replacement, if not all of it. *tr"

"on 10/29/2014 i filed a complaint with odi number 10650997 about the outside door handles on my 2010 gmc sierra since three of them had broken off since december 2013. then on 11/6/2014, the passenger back door handle came loose & is pulling out of the door. this is the only one of the door handles that has not been previously replaced. all of the door handle failures have occurred since december 2013. this presents a potential hazard. it has been my experience on the door with broken handles that if the door handle comes complete off, it is hard to get the door to latch properly causing it to pop open which could easily happen while the vehicle is in motion putting anyone sitting by the door in harm's way. it is very disconcerting to me that all four door handles have now failed. i would definitely think this is a serious design flaw with these vehicles. two of the handles were replaced under warranty however, the cost to replace the remaining two is $200+ each. to date gmc is not willing to address the issue. *tr"

"in december 2013 the passenger exterior door handle came off & a few days later exterior driver back door handle came off. the dealership did replace both handles under warranty. however, while we there another man came in with the same problem on his gmc sierra. in october 2014, the exterior driver door handle came off. dealer replacing but charging customer $200+. service person indicated they have had numerous issues with the handles on gmc sierras breaking, as recent as the last month or so. in internet search this seems to be a prevalent problem with the gmc sierra. other car dealers have told us that they have heard complaints on this also. although it may not be a critical safety issue, when the driver door handle came off our vehicle, the door would not latch properly without some effort. this could cause an extreme issue if the door does not latch. if the driver or any passenger sitting by a door on which the handle broke does not get the door to latch properly it could easily fly open while the vehicle is moving and could be catastrophic. *tr"