2018 Gmc YUKON XL 1500 - Ratings, Complaints and Recalls

"the air-conditioning (a/c) unit in my 2018 gmc yukon xl (my vehicle) is not blowing as cold as usual. the dealership (westpoint gmc) where i purchased my vehicle says their a/c department is backed-up and that i would need to leave my vehicle with them for 2 to 3 days to run diagnostics. i took my vehicle to another general motors dealership instead, westside chevy, and their a/c department or technicians state that my vehicle has a leak in the rear evaporator coil after running their leak detection tests. i purchased my vehicle new on may 4, 2018, and have not any mechanical issues nor heating, ventilating, air-conditioning (hvac) issues since ownership. this mechanical flaw / malfunction / disruption in the cooling comfort of my vehicle during this extremely hot weather puts the life of other drivers and myself at risk of injury or fatality due to discomfort and inconvenience while driving. there are no alerts or alarms associated with the failure of this mechanical component within the hvac of my vehicle. this condition first appeared on september 30, 2023. i understand that a possibly similar or related investigation in other gm vehicles took effect in february 2016 under technical bulletin 16-na-046. is it probable that there is a design flaw within the 2017-2019 gmc yukon, yukon xl and other similar builds hvac?"

"1. torque converter and currently at the gmc dealership right now. 2. failed to acceralate and runs backwards on hills if you brake at a light; stuttering between first and second gear. hesitate to stop at lights, jerks very hard after delayed take off after braking at light. 3. confirmed by the gmc dealership 4. others, inspected by gmc dealership 5. none, no engine light or never seen on inspection equipment"

"it’s starting to warm up now that winter is behind us, so when we recently drove our 2018 yukon xl, we turned on the air conditioning. unfortunately, only warm air came out of the vents. we made an appointment and took the yukon to the gmc dealer. we paid over $160 for their diagnostic fee (complete rip off), and they were immediately able to see that there was a leak in the ac condenser. the dealer service representative said that this has been happening quite frequently on 2014 and newer models and that they are all leaking in the same place, a weld on the driver’s side of the condenser. our yukon has $59,000 miles…this is way to young for a condenser replacement. dealer is quoting us over $1200 for the repair. gmc continues to build these cars without known defects and passes on the costs to the customer! by the way, there is special coverage adjustment 17336 that extends warranty coverage for this specific problem on gmcs, but only for 2015-2017 models."

"2018 gmc yukon condenser cracked and leaked refrigerant to the environment. 17336 air conditioning condenser (combi-cooler) refrigerant leak covers up to 2017 models. my 2018 yukon produced in december of 2017 and experience same issue. $1800 repair at dealership."

"ac condenser failed structurally and leaked all refrigerant from the system requiring a condenser replacement and recharge"

"leak in rear air conditioning line at body mount. covered under manufacturer warranty in may 2019, and same line is leaking in may 2020, gm will not warranty parts, labor (installed incorrectly) or possible vehicle defect."

"brand new yukon xl 2018 5250 mills, the ac takes a long time to cool down at least 15 to 20 minutes. i am in miami,fl and with 95 fahrenhait and 3 kids in the car. gmc after 6 weeks of trying to fix the problem just let me know that the ac is working as design and there is nothing to do. in this 6 weeks i got a yukon as a loaner and the ac was working perfect, the ac took 3 min to cool down every time you turn it on."