2019 Lexus ES 350 - Ratings, Complaints and Recalls

The 2019 Lexus ES 350 has an impressive overall safety rating of 5 out of 5, making it one of the safest cars on the road. It excels in both front and side crash tests, with high ratings across all categories including driver and passenger side crashes. The car is equipped with standard electronic stability control and forward collision warning systems, providing additional safety features to prevent accidents.

Unfortunately, the Lexus ES 350 does not come with lane departure warning. While it may not have this particular feature, its strong safety performance in other areas compensates for the lack of lane departure warning.

In terms of complaints and recalls, the car has 29 reported complaints and 3 recalls. It is essential for car manufacturers to address these issues promptly to ensure the safety and satisfaction of their customers. Overall, the 2019 Lexus ES 350 is a top-tier vehicle in terms of safety, with advanced safety technologies and high safety ratings in crash tests.

Top stats at a glance

Complaint Count

29

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2019 Lexus ES 350 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2019 Lexus ES 350 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2019 Lexus ES 350 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Lexus ES 350 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2019 Score 2024 Score
Overall Front Crash Rating 4 4
Front Crash Driver Side Rating 5 5
Front Crash Passenger Side Rating 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2019 Score 2024 Score
Overall Side Crash Rating 5 5
Side Crash Drivers Side Rating 5 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front 5 5
Combined Side Barrier Pole Rating - Rear 5 5
Overall Side Barrier Rating 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2019 Score 2024 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 5

Complaints for the 2019 Lexus ES 350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i called sheehy lexus of annapolis to get this recall addressed two weeks ago and they told me the parts are not available. i called again today and they told me the same thing. they do not know when the parts will be arriving. the letter they sent stated "if a vehicle stall occurs while driving, this could increase the risk of a crash". i am concerned that this is taking too long to remediate! [xxx] cell: [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-02-06

Complaint:
"2 incidents- july 2020 driving on city streets, car would not move/accelerate after stopping and had to turn off engine and restart engine. this happened twice on our way home. august 2020- driving on city street, car was at stop signal and would not accelerate after several attempts the acceleration did resume."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-07-08

Complaint:
"as your records indicate a defective fuel pump exists on this vehicle since january 13th. my calls to lexus have only said they are still looking for a remedy."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-01-01

Complaint:
"this vehicle stops suddenly and wont start. there is still no solution on how to fix this car . as asked from lexus still they have no clue when this recall can be fixed. it has stopped many times behind traffic light on many occasions i am driving a loaner car but if i making payments i want my own car back i believe this car needs to be lemoned"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2019-10-11

Complaint:
"the vehicle is equipped with a low pressure fuel pump which may stop operating. if this were to occur, the vehicle may stall and cause a crash."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-05-01

Complaint:
"lexus 22019 es 350 has fuel pump recall issue. no solution. poses a real hazard if driving with family and fuel supply shuts off and travelling 70 on interstate and car stops and vehicle (trailer truck ) can not stop and plows into your rear end killing all family members and leaving you cripple. why is it taking lexus till march (per their website) to even get out a letter on this. my vehicle vin has been identified as one that is on recall list. why is this putting myself and my family in immediate danger? why is the government not forcing lexus to remedy this immediately?"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-02-01

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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