2013 Lexus ES300H - Ratings, Complaints and Recalls

The 2013 Lexus ES300H has an outstanding overall safety rating of 5 out of 5, making it one of the safest cars on the road. It received the highest ratings in front and side crash tests, as well as in rollover and side-pole crash scenarios. Additionally, this vehicle is equipped with standard electronic stability control, which helps maintain stability in slippery conditions, and optional forward collision warning and lane departure warning systems to enhance safety further.

Despite its excellent safety features, there have been 35 complaints reported for this model and one recall issued. However, it's crucial to note that having complaints and recalls doesn't necessarily negate the car's safety rating but rather highlights the importance of addressing potential issues promptly to ensure the continued safety and reliability of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

35

Recall Count

1

Investigation Count

1

Safety Rating

5/5

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Safety Features

2013 Lexus ES300H 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2013 Lexus ES300H 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2013 Lexus ES300H 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2013 Lexus ES300H 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2013 Score 2018 Score
Overall Front Crash Rating 5 4
Front Crash Driver Side Rating 5 5
Front Crash Passenger Side Rating 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2013 Score 2018 Score
Overall Side Crash Rating 5 5
Side Crash Drivers Side Rating 4 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front 4 5
Combined Side Barrier Pole Rating - Rear 5 5
Overall Side Barrier Rating 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2013 Score 2018 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 4

Complaints for the 2013 Lexus ES300H

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"on my 2013 lexus es 350, three out of the four doors do not function properly and will not lock or lock with the key fob. my driver’s side front door, my driver’s side rear door, and my passenger’s side front door does not work. the doors also will not lock or unlock with the interior lock/unlock button. when the all the doors are locked, i must go to the passenger’s rear door to unlock the driver’s side front door with my cane. the manual door lock from the key fob does not work and will break if i continue turning it. the door locks will not automatically lock when the car goes in motion. these are safety issues trying to get a child or pet out of the car in case of an emergency such as a fire, an accident, or robbery. the power locks are extremely helpful for me. i am a combat disabled veteran who runs the risk of reinjuring myself using the only door that works attempting to open the door with my cane. i have had some of these power locks replaced before. lexus says this is a mechanical issue associated with the actuators rather than a safety issue. i really believe this is a serious safety and security issue rather than a mechanical issue."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2022-01-12
Complaint:
"the automatic door locks have stopped working. i have had to replace 3 out of the 4 door lock actuators in the car. when they go out i am unable to use the door lock sensors and have to manually lock my doors. it also affects my ability to use the key fob remote to lock and unlock my door. i replaced 2 in 2018 and 1 in 2021"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2021-04-08
Complaint:
"vehicle door locks aren't working properly. issue causes vehicle the ability to lock with key fob inside and doors not to lock upon exiting vehicle."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2020-04-01
Complaint:
"cpo 2013 es350 bought january 2, 2016 at lexus dealership, which has been kept in an in-door garage, and is lightly driven. mid-april 2017 battery was dead, jump started but then battery died the next day. i brought vehicle to another lexus dealership on may 20, 2017. they claimed battery not warrantied. i discovered the original owner who bought car october 2012 had replaced the battery in 2015 which made me curious as to why it was replaced so soon, and why it didn't last very long. the service manager then mentioned that i needed a computer component which he hoped was under my warranty and they would call me when the part came in. i researched this part, and apparently lexus has known problems with this component, which was probably defective causing battery problems by not going into "sleep mode" and slowly draining and killing batteries. there seems to be many other complaints similar to mine on blogs (one of which is attached)."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2018-03-04
Complaint:
"this is the second time in two years the battery has died on this car. the first time was august 2014, just one month past the car one year mark. the second, that is why i am writing this complaint, is almost one year to the day of the last battery failure. while the first may be written off as a bad battery, i do not believe in coincidences and feel there is an electrical problem with this car. i have seen other complaints on-line so i think there is something more to this problem than just bad batteries...updated 09/03/15 *bf updated 12/4/2015*js"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2016-09-07

Recalls for the 2013 Lexus ES300H

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain model year 2013-2015 avalon and avalon hybrid vehicles manufactured october 19, 2012 to october 27, 2015 and 2013-2015 lexus es350 and es300h vehicles manufactured june 18, 2012 to july 6, 2015. the affected vehicles are equipped with a pre-collision system (pcs) as optional equipment. in these vehicles, the pcs may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object."
Consequence:
A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

Component(s) Involved: FORWARD COLLISION AVOIDANCE > CRASH IMMINENT BRAKING
Date of incident: 2015-11-03

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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