2010 Lexus ES350 - Ratings, Complaints and Recalls

The 2010 Lexus ES350 comes with excellent front and side crash ratings, both for the driver and passenger sides, scoring a 5 and 4 respectively. It also has stability control as a standard feature for increased safety on the road. However, it doesn't have lane departure warning but does offer forward collision warning as an optional feature. The car has not been rated for overall safety by NHTSA.

In terms of complaints and recalls, the Lexus ES350 has had 172 complaints reported and 5 recalls issued. While the car shows strong safety ratings in specific crash scenarios, it's essential to consider the presence of stability control and forward collision warning technology when assessing its overall safety features.

Top stats at a glance

Complaint Count

172

Recall Count

5

Investigation Count

1

Safety Rating

Not Rated

Search Vehicle Details

Advanced Search

The advanced search lets you search by safety ratings and features. This will return a list of vehicles that match your search criteria.

Safety Features

2010 Lexus ES350 w/SAB Safety Features

Here are the safety features that come as standard on the 2010 Lexus ES350 w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2010 Lexus ES350 w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2010 Lexus ES350 w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2010 Score 2018 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2010 Score 2018 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 4 4 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2010 Score 2018 Score
Rollover Rating Not Rated Not Rated 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated 4

Complaints for the 2010 Lexus ES350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"no lamps on at all. car was in a major accident and no airbags went off. was hit almost head on by a ram pickup at approximately 45 miles an hour and then the truck went down the drivers side of the car car was stopped at a red light at the time of the incident"
Components Involved: AIR BAGS
Date of incident: 2024-10-12

Complaint:
"incident on 10/13/2020 on tuesday october 13th. 2020 i was driving my 2010 lexus es 350 in diamond bar, ca 91765. i got hit on my side by a speedy car (ran red light) he was driving at speed of 55 mph. i got multiple fractures (no air bags were deployed) and later on hospital admission due to life serious complications. now i’m dealing with continuous pain, inability to back to normal life style and a must have joint replacement due to joint damage (bone and cartilage). i have police report/total loss report have details about car damage and countless medical care and hospital admission for the implication of the accident. i'm uploading some photos for my white lexus to the extent lt. axle broke and even for the other car in the crash seen (dark gray audi) to show his speed."
Components Involved: AIR BAGS
Date of incident: 2021-01-10

Complaint:
"tl* the contact owns a 2010 lexus es350. the contact received notification of nhtsa campaign number: 19v005000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. ira lexus manchester (18 kilton rd, bedford, nh 03110, (603) 218-3500) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2019-11-04

Complaint:
"tl* takata recall. the contact owns a 2010 lexus es350. the contact received notification of nhtsa campaign number: 18v024000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. lexus of englewood (53 engle st, englewood, nj 07631, (201) 568-3900) was contacted and confirmed that the parts were not available and needed to be ordered. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2019-01-03

Complaint:
"takata recall - took vehicle in for takata recall with no issues with vehicle. picked it up after "repair" only to find airbag light on. made appointment to bring vehicle back in and now being told that there is a passenger occupancy sensor that has gone bad. they claim this issue does not have anything to do with the recall!! after researching online, i find complaint after complaint concerning this very issue. this sensor should be included in a recall as there is obviously a defect with the sensor with so many complaints about it. and it is a high dollar fix."
Components Involved: AIR BAGS
Date of incident: 2018-05-09

Complaint:
"takata recall notified a lexus dealer, was told it would be 3 to 4 months until problem is remedied"
Components Involved: AIR BAGS
Date of incident: 2019-03-03

Complaint:
"tl* takata recall. the contact owns a 2010 lexus es350. the contact stated that the recall notice for nhtsa campaign number: 18v024000 (air bags) was received in june of 2016. lexus of richmond in richmond, va stated that the parts needed to repair the recall were not available. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect. *tt"
Components Involved: AIR BAGS
Date of incident: 2016-01-06

Complaint:
"my takata recall on my passenger air bag was recalled. i was scared to drive since my former 2004 lexus airbag was not functioning properly. so i did not drive it for 3 yrs knowing my husband could not ride in the front sure to being handicapped, from a stroke, he could not get into the back seats. i owned a 2004 lexus was totaled in 2010 and neither airbag deflated either ."
Components Involved: AIR BAGS
Date of incident: 2013-08-08

Complaint:
"2010 lexus es350. consumer writes in regards to takata airbag safety recall. *ld *js"
Components Involved: AIR BAGS
Date of incident: 2018-01-01

Complaint:
"keep on waiting for dealer to fix airbag recall issue. dangerous to drive auto with passenger in front seat. dealer has no idea as to when the auto will be able to be repair."
Components Involved: AIR BAGS
Date of incident: 2016-02-03

Recalls for the 2010 Lexus ES350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2014-2016 toyota 4runner, 2014-2015 scion xb, lexus is350c, is250c, 2014 toyota sienna, lexus is-f, and 2014-2017 lexus gx460 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." toyota is also recalling certain 2011-2013 toyota corolla, corolla matrix, lexus is250, is350, 2011-2016 4runner, 2011-2015 scion xb, lexus is350c, is250c, 2011-2014 toyota sienna, lexus is-f, 2011-2017 lexus gx460, and 2011-2012 lexus es350 vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." toyota is also recalling certain 2010-2013 toyota corolla, corolla matrix, lexus is350, 2010-2016 4runner, 2010-2013..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-01-09

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. these vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. the inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-10-17

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2013 scion xb, toyota corolla, corolla matrix, sienna, 4runner, lexus is250, is350, is250c, is350c, is-f, and gx460 vehicles sold, ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp (saipan), and the u.s. vi or "zone a." toyota is also recalling certain 2010 scion xb, toyota corolla, corolla matrix, yaris, 4runner, lexus is250, is350, is250c, is350c, es350, is-f, gx460, and pontiac vibe vehicles sold, ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." toyota is also recalling certain 2009 scion xb, toyota corolla, corolla matrix, yaris, lexus is250, is350, es350, is-f, and pontiac vibe vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2018-01-09

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain model year 2008-2011 scion xb and lexus is f, 2009-2011 toyota corolla and corolla matrix, 2006-2011 toyota yaris, lexus is250 and lexus is350, 2010-2011 toyota 4runner, lexus is250c, lexus is350c and lexus gx460, 2011 sienna, 2007-2011 lexus es350, and 2009-2010 pontiac vibe vehicles, originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, toyota is recalling certain model year 2008 scion xb and lexus is f, 2007-2008 toyota yaris, 2006-2008 lexus is250 and lexus is350 and 2007-2008 lexus es350 vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee,..."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2016-05-23

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

Related Vehicles

Why not check out other LEXUS vehicles?

2014 GS350
LEXUS
  • Overall Safety Rating: Not Rated
  • Complaints Count: 16
  • Recall Count: 1
View Car
2019 NX300H
LEXUS
  • Overall Safety Rating: 5
  • Complaints Count: 0
  • Recall Count: 0
View Car
2021 IS 300
LEXUS
  • Overall Safety Rating: 5
  • Complaints Count: 1
  • Recall Count: 0
View Car
2013 IS350
LEXUS
  • Overall Safety Rating: 4
  • Complaints Count: 5
  • Recall Count: 4
View Car