2016 Lexus ES350 - Ratings, Complaints and Recalls

The 2016 Lexus ES350 receives an impressive overall safety rating of 5 out of 5 stars from the National Highway Traffic Safety Administration (NHTSA). This rating is supported by high scores across various crash tests, including front and side crash ratings. The vehicle also features stability control as a standard safety feature, which helps enhance the car's handling in challenging driving conditions. Additionally, it offers an optional forward collision warning system to alert the driver of potential front-end collisions, further improving safety.

In terms of complaints and recalls, the 2016 Lexus ES350 has had 21 reported complaints and 1 recall. While the number of complaints is relatively low given the vehicle's popularity, the single recall indicates that there was a specific safety issue identified and addressed by the manufacturer. Overall, the Lexus ES350 provides excellent safety features and performance, offering peace of mind to drivers and passengers alike.

Top stats at a glance

Complaint Count

21

Recall Count

1

Investigation Count

0

Safety Rating

5/5

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Safety Features

2016 Lexus ES350 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2016 Lexus ES350 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2016 Lexus ES350 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Lexus ES350 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2016 Score 2018 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2016 Score 2018 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2016 Score 2018 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 4 4

Complaints for the 2016 Lexus ES350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"effective in 2022 all cellular carriers are upgrading to 5g. with this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. in my 2016 lexus es350 the emergency sos system utilizes 3g cellular service which will be turned off in 2022 making an automated call in the event of a crash impossible. the dot needs to block this measure as owners of vehicles should not be forced to purchase a newer vehicle simply for emergency services."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-10-12

Complaint:
"at 1 p.m. july 5, 2021, i was driving on the expressway on a short trip from home (about 5 miles). temperature outside was 83 degrees, inside car 70 degrees. no overpasses, nearby cars, or debris noted from roadway. we heard a loud explosion. seeing no other vehicles, feeling nothing wrong with the tires, or broken mirrors, i cracked open the moon roof slightly and noticed shattered glass. fortunately, we had the interior moon roof flap of the vehicle closed which prevented the shards from falling on us. there was no warning that this would happen. as it is a holiday, i am awaiting a response from both the insurance company and the dealership. you will note the "upward" explosion that would not be typical of an object coming from the road. we noted nothing from the road or sky (partly cloudy day)."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-05-07

Complaint:
"on feb. 25, 2020 at approximately 7 am i was driving along a local route in hicksville, ny in my 2016 lexus es 350 traveling approx. 40 mph. all of a sudden i heard what sounded like a gunshot. the next thing i knew i heard glass rattling around on my roof. i pulled over and noticed that my sunroof (panoramic roof) had shattered into 1 thousand pieces."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-01-02

Complaint:
"on october 7 at approximately 5 am i was driving on interstate 285 eastbound in atlanta georgia. i was driving my 2016 lexus es 350. i was traveling at a speed of approximately 75 miles an hour. all of a sudden i heard what sounded like a gunshot. the next thing i knew i heard glass rattling around on my roof. i pulled over and noticed that my sunroof had shattered into 1 million pieces"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-07-10

Complaint:
"thin windshield. windshield must be extremely thin. i bought a certified lexus oct 2016. windshield cracked starting from left black border around windshield. safelite replaced it. 6 days later, driving down the highway and it cracked in the same place starting from the black border. no rocks hit it. i have been driving 35 years and never replaced a windshield. now 2 in 6 days. something isn't right lexus."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-12-04

Complaint:
"sunroof spontaneously shattered while i was driving down the road."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-03-12

Complaint:
"i have own two lexus's a 2014 and 2016 and it appeared that the windshields are extremely thin because i have had rocks crack them on the interstate, on both of the different cars. i am certain that others have had this troubles as well. i was traveling on a major highway."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-06-05

Complaint:
"the car has a system just like a computer. the 'mouse' has a light that flits over the screen. it is very hard to control while driving and i find it more dangerous then texting while driving. you really should look into this."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2016-01-01

Recalls for the 2016 Lexus ES350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain model year 2016 toyota rav4 vehicles manufactured october 30, 2015, to february 3, 2016, 2016 lexus rx350 vehicles manufactured october 26, 2015, to february 8, 2016, and 2016 lexus es350 vehicles manufactured september 1, 2015, to february 29, 2016. these vehicles are equipped with an abs actuator that may have a damaged o-ring which could result in improper brake fluid pressure control during abs, traction control, or stability control activation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 126, "electronic stability control systems.""
Consequence:
Insufficient brake fluid pressure may cause a loss of vehicle control, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2016-04-07

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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