2017 Lexus ES350 - Ratings, Complaints and Recalls

The 2017 Lexus ES350 has an impressive overall safety rating of 5 stars, which indicates excellent safety performance across various crash tests. The car excels in front and side crash ratings, receiving top scores in both driver and passenger side tests. Additionally, it is equipped with electronic stability control as a standard feature, which helps drivers maintain control in challenging driving conditions. While the car also offers optional forward collision warning and lane departure warning systems for added safety measures, it is worth noting that they are not standard.

In terms of complaints and recalls, the 2017 Lexus ES350 has had 22 complaints reported and 1 recall issued. Despite these numbers, the overall safety ratings and the presence of safety features like stability control make the Lexus ES350 a solid choice in terms of safety on the road.

Top stats at a glance

Complaint Count

22

Recall Count

1

Investigation Count

0

Safety Rating

5/5

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Safety Features

2017 Lexus ES350 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2017 Lexus ES350 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2017 Lexus ES350 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Lexus ES350 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2017 Score 2018 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2017 Score 2018 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2017 Score 2018 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 4 4

Complaints for the 2017 Lexus ES350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i was driving down the highway in va and i heard a loud explosion and i later found out the sunroof exploded on its own no cars around, no over pass it just exploded into little pieces."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-03-02

Complaint:
"nav system will not take me to my home address - my development was started in 2003. my street in not available and the nav system disables me from typing the street name. just moved to a new state and need to be able to put in 'take me home'. i have contacted the dealer (wilde lexus, sarasota, fl) 3 times - they claimed to have ordered a new disk but i feel i am getting a run-around since the disk does not show up - have been driving the car for a little over one year - i hate it."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2017-01-09

Complaint:
"the pre-collision system does not work properly. the car rear ended the vehicle in front of it without warning and brake assist by pre-collision system as lexus claimed. it resulted in an accident. lexus has performed the investigation and extracted data from edr. they concluded no defect found. i still believe that the car pre-collision system did not work at all and was not able to prevent the collision as expected."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-09-09

Recalls for the 2017 Lexus ES350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2017 lexus es350 vehicles. the right-hand side tie rod lock nut may loosen over time."
Consequence:
If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Component(s) Involved: STEERING > LINKAGES > TIE ROD ASSEMBLY
Date of incident: 2017-06-29

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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