2011 Lexus IS250 - Ratings, Complaints and Recalls

The 2011 Lexus IS250 has not been rated for overall safety by the National Highway Traffic Safety Administration (NHTSA). However, it received a 5-star rating for rollover protection, indicating a high level of safety in that aspect. This car comes equipped with electronic stability control, which is a key feature for helping drivers maintain control in various driving conditions. Unfortunately, it does not have forward collision warning or lane departure warning systems which could have added an extra layer of safety.

Despite its safety features, it is worth noting that there have been 49 complaints reported for this model and 4 recalls. The complaints and recalls should be carefully reviewed and addressed to ensure the continued safety and reliability of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

49

Recall Count

4

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2011 Lexus IS250 4 DR RWD Safety Features

Here are the safety features that come as standard on the 2011 Lexus IS250 4 DR RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2011 Lexus IS250 4 DR RWD Safety Ratings

Here we have the crash and rollover ratings for the 2011 Lexus IS250 4 DR RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2015 Score
Overall Front Crash Rating Not Rated 4
Front Crash Driver Side Rating Not Rated 4
Front Crash Passenger Side Rating Not Rated 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2015 Score
Overall Side Crash Rating Not Rated 5
Side Crash Drivers Side Rating Not Rated 5
Side Crash Passenger Side Rating Not Rated 5
Combined Side Barrier Pole Rating - Front Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated 5
Overall Side Barrier Rating Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2015 Score
Rollover Rating 5 5
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5

Complaints for the 2011 Lexus IS250

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"takata airbag has been recalled for this model. attempts have been made to contact via instructions on recall letter from manufacturer. was informed someone would be out to repair it and no one showed up."
Components Involved: AIR BAGS
Date of incident: 2022-03-05
Complaint:
"tl* the contact owns a 2011 lexus is250. the contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. the air bags failed to deploy. the driver did not sustained injuries, the front passenger sustained face injuries that required medical attention. the other driver did not sustain injuries. a police report was filed. the vehicle was towed to a tow lot. the vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing and was not repaired. the contact stated that he just received a recall noticed which the vin was included in nhtsa campaign number: 19v005000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 130,000."
Components Involved: AIR BAGS
Date of incident: 2019-05-07
Complaint:
"takata recall - my car is supposedly affected by the recall, but the recall will not actually show up in the system- it sounds like it only happens in 2019 - which is greater than 6 years after the car was put in service. i am concerned about the safety of my passengers and loss of value to the car. additionally, the car is currently in pa but will be moving to warmer weather climate and this will cause the degradation to happen more rapidly. lexus reports there are no issues, which is not true according to their own website."
Components Involved: AIR BAGS
Date of incident: 2019-07-12
Complaint:
"tl* takata recall. the contact owns a 2011 lexus is 250c. the contact stated that nhtsa campaign number: 16v381000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in january of 2017. the local dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2019-07-01
Complaint:
"tl* takata recall. the contact owns a 2011 lexus is 250. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to the cerritos lexus dealer (18800 studebaker rd, cerritos, ca 90703, phone number: (562) 263-7857) and informed the contact that they would not service the vehicle since the contact was the second owner. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-09-09
Complaint:
"tl* takata recall. the contact owns a 2011 lexus is 250. the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the park place lexus plano dealer located in plano, texas was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2016-01-06
Complaint:
""takata recall"-received notification via us mail may 2016, stating that my vehicle model was subject to recall due to the takata airbags. when i called the number provided i was told to not have anyone ride in the passenger seat of my vehicle and that i'd be contacted once the remedy was available for my vehicle. this is a major inconvenience not to be able to utilize whole car. it's now a full year later and still no remedy. this is dangerous and needs to be taken care of now."
Components Involved: AIR BAGS
Date of incident: 2018-06-05
Complaint:
"takata recall - on the webpage https://www.nhtsa.gov/recall-spotlight/takata-air-bags, the 2011 lexus is250 awd is shown to be included in the takata airbag recall, however when searching by the vin, no recalls are specified. i have not received any recall information from lexus. please advise if the car is included actually included in the recall. thank you."
Components Involved: AIR BAGS
Date of incident: 2017-08-08
Complaint:
"received notice of passage air bag defect on may 23,2016. no remedy provided, only suggested that no one ride in front passenger seat. as of june 13, 2017, more than a year later, no remedy has been provided by lexus. it is unreasonable to not allow a passenger in the front seat for this long a time (over one year so far). we need a remedy now."
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"tl* the contact owns a 2011 lexus is 250. the contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. the recall notification was received in december of 2016. the dealer (henderson nevada lexus) stated that the part was not available. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available. updated 07/13/17*lj *js"
Components Involved: AIR BAGS
Date of incident: 2016-01-12

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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