2012 Lexus IS350 - Ratings, Complaints and Recalls

The 2012 Lexus IS350 has not been rated for overall safety by the National Highway Traffic Safety Administration. However, it has a 5-star rollover rating, indicating a low possibility of rollover. The car comes standard with electronic stability control, which is a valuable safety feature that helps prevent loss of control on slippery roads. Unfortunately, it does not have forward collision warning or lane departure warning systems to assist the driver in avoiding potential accidents.

In terms of complaints and recalls, the vehicle has received 19 complaints and has been subject to 5 recalls. While the rollover rating is a positive aspect of the car's safety, the lack of overall safety ratings and advanced warning systems may be a concern for potential buyers. It's important for consumers to consider these factors along with their own driving habits and preferences when evaluating the safety of the 2012 Lexus IS350.

Top stats at a glance

Complaint Count

19

Recall Count

5

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2012 Lexus IS350 4 DR RWD Safety Features

Here are the safety features that come as standard on the 2012 Lexus IS350 4 DR RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2012 Lexus IS350 4 DR RWD Safety Ratings

Here we have the crash and rollover ratings for the 2012 Lexus IS350 4 DR RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2012 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating Not Rated Not Rated 4
Front Crash Passenger Side Rating Not Rated Not Rated 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2012 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating Not Rated Not Rated 5
Side Crash Passenger Side Rating Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2012 Score 2019 Score
Rollover Rating 5 5 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2012 Lexus IS350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i own a lexus 2012 is250 and currently active duty member stationed at aviano air base, italy. i was not notified that my vehicle is overdue on a safety recall until today when i am trying to ship the vehicle back to the us. what further actions can i do to get the recall done? can i get the vehicle waivered to get the recall accomplished when it reaches the us?"
Components Involved: AIR BAGS
Date of incident: 2024-01-02

Complaint:
"i was rear ended by a car at a high rate of speed and pushed into the car in front of me. none of my air bags deployed."
Components Involved: AIR BAGS
Date of incident: 2020-08-10

Complaint:
"tl* takata recall. the contact owns a 2012 lexus is 350. the contact received notification of nhtsa campaign number: 17v006000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact spoke to mcgrath lexus of chicago 1250 w division st, chicago, il 60642 who stated that the timeframe had been extended to december. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2018-03-05

Complaint:
"takata recall is still pending it is taking a long time to fix problem"
Components Involved: AIR BAGS
Date of incident: 2016-11-06

Complaint:
"earlier this year, i received the takata airbag recall notice and in the notice it indicates there is no remedy. just recently, i called toyota north american, was transferred to lexus corp. spoke with a person that obviously did not care. she went on to say that i was in zone c, she did have any knowledge of when the parts would be at a nearby dealership and that since the climate was cooler that cars in this area of the country were going to be the last to be fixed. please know that this recall notice went out in january and that my car has been essentially sitting off and on since this time frame! i received an email indicating that lexus would pay for a rental - $35/per day. really????! i paid a bunch of money for a car that i really shouldn't be driving and it's now september 2017 and there is still no remedy! nine months is too long for a car to be repaired!! when i spoke with the person at lexus, she seemed rather disconcerted with my situation and then became extremely upset! honestly, since i can't drive the car, i want a different vehicle to drive. i want lexus to do something about my situation! thank you. [xxx] chehalis, wa information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb"
Components Involved: AIR BAGS
Date of incident: 2017-01-09

Complaint:
"takata recall my local dealer does not have the parts necessary to remedy the problem. they put me on a wait list and said it could take 2 months for the them to get the parts. this is lexus san diego"
Components Involved: AIR BAGS
Date of incident: 2018-11-05

Complaint:
"takata recall. the recall was initiated in january. i got a letter in february. as of today (march 28) the toyota website estimates a fix may be available in september! but no commitment. in the meantime, i can't have a front passenger, per toyota, rendering the car useless for my family. nine months (or more) is too long to be without the use of my car!"
Components Involved: AIR BAGS
Date of incident: 2017-09-01

Complaint:
"urgent safety recall front pass. airbag inflator which can result in serious injury or death - no parts available & lexus unable to give an eta for part. unacceptable. what recourse do i have?"
Components Involved: AIR BAGS
Date of incident: 2018-08-03

Complaint:
"no one has contacted us about this hazard it has been a year what are they waiting for the car to get in an accident so they won't have to fix it i can't sell the car because of this problem i cant drive the car because of this problem what am i to do ???? 740-272-0472"
Components Involved: AIR BAGS
Date of incident: 2015-12-10

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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