2019 Lexus NX300 - Ratings, Complaints and Recalls

The 2019 Lexus NX300 SUV AWD has an outstanding safety rating of 5 out of 5. This vehicle excels in various crash scenarios, with impressive scores in front and side crash tests. Additionally, it is equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, further enhancing its safety features.

In terms of complaints and recalls, there have been 33 complaints reported for this model. However, there is only 1 recall recorded, indicating relatively few issues that require manufacturer intervention. Overall, the Lexus NX300 demonstrates top-notch safety performance and advanced safety technologies that contribute to its excellent safety rating.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

33

Recall Count

1

Investigation Count

0

Safety Rating

5/5

Search Vehicle Details

Advanced Search

The advanced search lets you search by safety ratings and features. This will return a list of vehicles that match your search criteria.

Safety Features

2019 Lexus NX300 SUV AWD Safety Features

Here are the safety features that come as standard on the 2019 Lexus NX300 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Lexus NX300 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Lexus NX300 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2018 Score 2019 Score 2020 Score
Overall Front Crash Rating 4 4 4
Front Crash Driver Side Rating 4 4 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2018 Score 2019 Score 2020 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2018 Score 2019 Score 2020 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 4 4 4

Complaints for the 2019 Lexus NX300

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"my vehicle has safety recalls since last year and i would like to fix them for my kids and mine safety"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-10-06
Complaint:
"i was informed in january of 2020 of a safety recall pertaining to the low pressure fuel pump in my lexus nx300. i learned of the recall via carfax rather than through lexus. as i continued to drive and service the lexus nx300, i received conflicting information from lexus about whether or not my vehicle was impacted by the recall. regardless, lexus informed me that there was no remedy for the defect. in july of 2021 (at least 18 months after the defect was identified) i finally received notice from lexus that a remedy is available. lexus clearly knew of the defect prior to issuing the recall, but waited several months before even directly notifying me of the recall, allowing me to drive a vehicle they had already deemed unsafe for months. it is absurd that a manufacturer would allow unsafe vehicles on the road, jeopardizing human lives, while the manufacturer took their time to find a solution. in the meantime, they released new/refreshed vehicle models. this is a clear example of a car manufacturer placing profits over safety and should be addressed. for the record, i no longer own the vehicle. i decided to get rid of it when i lost faith that lexus would ever resolve the issue."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-03-01
Complaint:
"i was sold my car with an open recall of the fuel pump back in december of 2020. the recall was in october and the dealership sold me a car with an open recall and let me drive the car until march"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-10-03
Complaint:
"this vehicle had a recall date of 01/13/2020. every time i call lexus dealership regarding the recall, i am told that they do not yet have a remedy. when will they have a remedy? rather scary driving highway at 65 mph. and thinking that the fuel pump may fail. shouldn't nhtsa look into why this is taking so long for the manufacturer to find a remedy? it is now 14 months since the recall was issued. dealer referencid:20lb01 01/13/2020 nhtsa reference id: 20v012"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-01-01
Complaint:
"manufacturer recall number20lb01, nhtsa recall number20v012 recall status is recall incomplete, remedy not yet available. it has been almost a year since this recall was issued. the manufacturer has failed or is unable to remedy this safety recall for the subject vehicle in a timely manner."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-04-12
Complaint:
"my vehicle has the following safety risk" safety risk if a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash." and the manufacturer has failed to repair this issue in a timely manner. please advise if i can claim the return and refund of this car due to this safety issue of high concern to me."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-09-11
Complaint:
"according to the nhtsa online database, my vehicle has been on recall since january 13, 2020. i was not informed of this recall, and only found out when i took my vehicle in for maintenance on november 3, 2020 (almost one year after recall was issued). i was informed of the recall at the lexus dealership on this day, but was informed that there were no parts available to repair the recall. when i asked what the recall was for, i was informed, 'fuel pump.' when i asked further what that does and means with the performance of my car, i was informed, 'if it malfunctions, your call could stall, and could lead to accidents if stalled while driving at a higher speed.' when i asked when the recall repair would be available, all i was told was that it was unknown, and when the parts were available, i would be notified via letter. my car could stall at any point, i was not notified of this danger, and it has been almost a year without any option for repairs. at the least, i should be given a rental vehicle until the solution is available, and i should not have to drive in fear that my car could malfunction and stall at any given point."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-08-11
Complaint:
"when accelerating from a complete stop (a red light or stop sign). the 2019 lexus nx300 sometimes struggles, and very slowly, accelerate unit it reaches about 20 mph. feels like being out of gas. after about 5-10 seconds, everything seems to be normal. this has happened about 5-6 times in the past year. it certainly isn't normal but since it cannot be reproduced on demand, the dealer was unable to determine what the problem is."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-01-09
Complaint:
"on six occasions in the last two weeks, when accelerating from a full stop at stop lights on city streets, when i press the gas pedal, the car doesn't accelerate. it rolls very slowly at 3/4 mph for about 10 seconds. i keep the gas pedal pressed and eventually the car accelerates. this does not happen every time i drive the car and sometimes it happens twice in a row and sometimes it happens once while i am out driving. on may 15, i took it to the lexus dealership where i purchased it and was told they can only fix it if they are able to duplicate it and they where unable to duplicate it.. i was instructed to bring the car back when it happens again. the first time this occurred was in march but i did not write down the day. i thought that it happened because i was not paying attention when the light changed. it also occurred on april 23, may 7 and may 12. i called lexus on may 7 and was told that i am not driving the car enough and that a lot of customers are reporting the same problem because of the nationwide stay at home orders. i was instructed to drive it at least 20 miles a week on the highway and the problem would go away. on may 11, i drove it 60 miles on the highway along with some street driving and it did not happen. on may 12, i drove 60 miles on the highway along with going to the grocery store and it happened twice at two stop lights on the way home from the grocery store. furthermore, i received a notification that my car was initially part of the toyota/lexus fuel pump recall but subsequently received a letter last week (week of may 11 2020) that after further review, it is no longer part of the recall. *tr"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-12-05

Recalls for the 2019 Lexus NX300

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-11-04

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

Related Vehicles

Why not check out other LEXUS vehicles?

2019 LS 500H
LEXUS
  • Overall Safety Rating: Not Rated
  • Complaints Count: 3
  • Recall Count: 3
View Car
2015 IS350C
LEXUS
  • Overall Safety Rating: Not Rated
  • Complaints Count: 0
  • Recall Count: 2
View Car
2014 ES350
LEXUS
  • Overall Safety Rating: 5
  • Complaints Count: 28
  • Recall Count: 1
View Car
2024 UX 250H
LEXUS
  • Overall Safety Rating: 5
  • Complaints Count: 1
  • Recall Count: 0
View Car