2020 Lexus NX300 - Ratings, Complaints and Recalls

The 2020 Lexus NX300 SUV AWD has an outstanding overall safety rating of 5 out of 5. In specific crash tests, it received a 4 out of 5 for both the front crash ratings for the driver and passenger sides, and a perfect score of 5 out of 5 for the overall side crash rating. The car also excelled in combined side barrier and pole ratings. It scored a 4 out of 5 for rollover rating, indicating a very low rollover possibility.

Furthermore, the Lexus NX300 comes equipped with essential safety features such as standard electronic stability control, forward collision warning, and lane departure warning. These features enhance the overall safety of the vehicle by helping prevent accidents and providing warnings to the driver.

In terms of complaints and recalls, the car has had 11 complaints reported but has not been subject to any recalls. Overall, the 2020 Lexus NX300 SUV AWD offers exceptional safety features and impressive crash test ratings, making it a reliable and secure choice for drivers and passengers alike.

Top stats at a glance

Complaint Count

11

Recall Count

0

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Lexus NX300 SUV AWD Safety Features

Here are the safety features that come as standard on the 2020 Lexus NX300 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Lexus NX300 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Lexus NX300 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2018 Score 2020 Score
Overall Front Crash Rating 4 4
Front Crash Driver Side Rating 4 4
Front Crash Passenger Side Rating 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2018 Score 2020 Score
Overall Side Crash Rating 5 5
Side Crash Drivers Side Rating 5 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front 5 5
Combined Side Barrier Pole Rating - Rear 5 5
Overall Side Barrier Rating 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2018 Score 2020 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 4 4

Complaints for the 2020 Lexus NX300

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"while driving on highway 422 my sunroof on my 2020 lexus 300 nx spontaneous shattered. glass was everywhere in the car. it sounded like a gunshot. neither myself or my daughter were hurt. very scary especially not know what was going on. thank goodness i was not going fast because of the rainy conditions that afternoon."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-01-03

Complaint:
"imy 2020 lexus nx 300 had a 10,000 mile service on 10-6-2020 on 10-13-20 ive notice water coming in my car from center console. called dealer and was told bring it in on 10-15-20. was told by them a spider web caused blockage of drain tube and flooded my interior of car. also was not covered by warranty.as i drove the more water was coming in the car. when the car was stationary with heat/ac running more water was coming in driver side.also was returned car after insurance denied to pay was told to pick up my car with car parts scattered inside my vehicle and missing screw covers. i also was told mold was forming and mold mediation was recommended. it was a 6800.00 estimate. did some research and very simialiar problems through the years have came up with lexus / toyota."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-01-10

Complaint:
"dcm computer"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-01-10

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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