2023 Lexus RX 350 - Ratings, Complaints and Recalls

The 2023 Lexus RX 350 SUV FWD has not been rated for crash safety by the National Highway Traffic Safety Administration (NHTSA) yet. However, it does come equipped with essential safety features such as stability control, forward collision warning, and lane departure warning as standard. These features are significant in enhancing driver and passenger safety by helping to prevent accidents or reduce their severity.

With a total of 13 complaints and 1 recall reported for this model, it is essential for Lexus to address any reported issues promptly to ensure the safety and satisfaction of their customers. Despite the lack of crash safety ratings, the inclusion of advanced safety technologies like stability control, forward collision warning, and lane departure warning ensures that the 2023 Lexus RX 350 prioritizes safety as a key feature for drivers and passengers.

Top stats at a glance

Complaint Count

13

Recall Count

1

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2023 Lexus RX 350 SUV FWD Safety Features

Here are the safety features that come as standard on the 2023 Lexus RX 350 SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2023 Lexus RX 350 SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2023 Lexus RX 350 SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2020 Score 2023 Score 2024 Score
Overall Front Crash Rating 4 Not Rated Not Rated
Front Crash Driver Side Rating 4 Not Rated Not Rated
Front Crash Passenger Side Rating 4 Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2020 Score 2023 Score 2024 Score
Overall Side Crash Rating 5 Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated Not Rated
Side Crash Passenger Side Rating 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Front 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear 5 Not Rated Not Rated
Overall Side Barrier Rating 5 Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2020 Score 2023 Score 2024 Score
Rollover Rating 4 Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating 5 Not Rated Not Rated

Complaints for the 2023 Lexus RX 350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i recently purchased this vehicle new from spokane lexus. come to find out there are no provisions for a tow hook front or rear. in the owners manual it clearly shows that there is a cover plate in the front grille that is removed to accomodate the eyebolt that is stored in the tool kit next to the spare tire. my vehicle does not have either of these, even though there is a molded place, next to the spare tire, to accomodate the eyebolt. so there no provisions for a tow truck to winch this vehicle onto a flat bed tow truck, if the vehicle does not move under it's own power. this vehicle was built in canada for the us market. i have been told by the us lexus dealers that only vehicles built in japan have the provision for the towing eye bolt. previous toyota & lexus vehicles have this provision. why doesn't mine?????????"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-09-07

Complaint:
"on saturday, sept. 9, 2023, while driving on the highway, my sunroof exploded. it sounded like a gun shot. i drove it to the place i bought my lexus, in march, called sewell lexus dallas. they gave me a rental and said they would have their technicians look at it. they called me on monday and said their technicians decide it wasn't a manufacture defect, but they couldn't tell me of any evidence to why or what might have caused it. furthermore, they suggested i report it to my insurance, and it would cost $4000.00 to replace. this is dangerous, to have a sunroof explode on the highway, it could have caused an accident. lexus is not taking any ownership, it is a lexus problem because it is a manufacturer problem."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-09-09

Complaint:
"sunroof window cracked exploded while driving. there was nothing seen that hit it. dealership and everybody found no sign of what caused it."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-07-07

Complaint:
"1) bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. bluetooth device (cell phone) has been checked but continues. another service inspection is scheduled. 2) problem has been reproduced & confirmed by dealer. 3) messages appear on the display/dashboard screen beginning prior to april 11, 2023, when i started taking note note: this occurs when vehicle is parked or moving"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-11-04

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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