2020 Lexus RX 450HL - Ratings, Complaints and Recalls

The 2020 Lexus RX 450hL SUV AWD has an overall safety rating of 4 out of 5, which indicates above-average safety features. It performed well in front and side crash tests, with a perfect 5-star rating for side crash protection. The car is equipped with electronic stability control, forward collision warning, and lane departure warning systems to enhance driver safety.

Moreover, there have been 13 complaints reported for this model, suggesting some potential issues that owners have faced. Additionally, there is one recall recorded for this vehicle, indicating that there might be a specific safety concern that the manufacturer is addressing. Overall, while the Lexus RX 450hL offers strong safety features, it is essential for owners to stay informed about any reported complaints or recalls to ensure the ongoing safety of the vehicle.

Top stats at a glance

Complaint Count

13

Recall Count

1

Investigation Count

0

Safety Rating

4/5

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Safety Features

2020 Lexus RX 450hL SUV AWD Safety Features

Here are the safety features that come as standard on the 2020 Lexus RX 450hL SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Lexus RX 450hL SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Lexus RX 450hL SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2020 Score 2022 Score
Overall Front Crash Rating 4 4
Front Crash Driver Side Rating 4 3
Front Crash Passenger Side Rating 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2020 Score 2022 Score
Overall Side Crash Rating 5 5
Side Crash Drivers Side Rating 5 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front 5 5
Combined Side Barrier Pole Rating - Rear 5 5
Overall Side Barrier Rating 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2020 Score 2022 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 5

Complaints for the 2020 Lexus RX 450HL

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"235/55r20 102v michelin premier ltx, premature wear, tires falling apart in layers & chunks, caused premature failure of front left strut on lexus rx350. started at 24,000 miles. tires create an oscillation, causing you to think a tire balance issue, no alignment issue in the onset of problem. tire tread not wearing but appears to be melting and becoming brittle. road weight balanced and numbers varied per location of tire original tire driver front read 14-15 pushing to close to the 20 number and giving perspective of internal or manufacturer defects or construction issue. my vehicle has been back to the lexus maintenance shop for tire balance check, test drives, discovered left front strut was failing & replaced, alignment checked, tires checked again, then again at the shop days apart due to oscillation feeling continuing, tires road force balanced, test drive & again taken back with information of gmc bulletin for tire premature wear with an nhtsa. i’ve tracked complaints of premature wear/material failure issues from videos/reports online as well. this is a 60,000 mile tire/warranty failing at 20-25,000 miles. the tire problems only lead me to believe this could be another firestone situation if left unchecked. it’ll impact vehicle owners & dealerships: repair & research time, money, premature vehicle component wear & repairs for allowing defective products to be allowed on us roads. definitely not needed at this time of inflation & limited supply of replacement parts & tire products. i did contact michelin customer service to file complaint/claim (#02983306) and informed the representative that this had been an issue for the month of june & didn’t feel it safe to have these tires on the road and also don’t want any further premature wear/failure of components to my vehicle or endanger myself or loved ones."
Components Involved: TIRES
Date of incident: 2022-08-06

Complaint:
"original equipment in lexus rx 350; michelin premier ltx 235/55/20 at less than 2 years and 14, 00 miles run advised by the manufacturer to replace for a new one because premature tire deterioration with risk of impending tire rupture. advised that they have seen a situation is occurring in the same vehicle and these specific tires. yet no recall and the replacement at the owner's expense. same situation in the 4 tires. this is a safety issue that both te tire manufacturer and that car dealership are aware of."
Components Involved: TIRES
Date of incident: 2022-01-06

Complaint:
"original equipment in lexus rx 350; michelin premier ltx 235/55/20 at less than 2 years and 14, 00 miles run advised by the manufacturer to replace for a new one because premature tire deterioration with risk of impending tire rupture. advised that they have seen a situation is occurring in the same vehicle and these specific tires. yet no recall and the replacement at the owner's expense. same situation in the 4 tires."
Components Involved: TIRES
Date of incident: 2022-01-06

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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