2010 Lexus RX350 - Ratings, Complaints and Recalls

The 2010 Lexus RX350 has received excellent crash safety ratings with a 5-star rating for both the front and side crashes. The rollover rating is also high at 4 stars, indicating a low possibility of rollovers. Additionally, the car comes standard with electronic stability control, which helps improve vehicle stability on the road. It also has the option of forward collision warning to alert the driver of potential frontal collisions. However, it does not have lane departure warning feature.

Despite its impressive safety features, the vehicle has had 158 complaints and 1 recall reported. It's important for owners of this model to stay informed about any potential safety issues and ensure that any recalls are addressed promptly to maintain the safety of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

158

Recall Count

1

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2010 Lexus RX350 4-DR. w/SAB Safety Features

Here are the safety features that come as standard on the 2010 Lexus RX350 4-DR. w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2010 Lexus RX350 4-DR. w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2010 Lexus RX350 4-DR. w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2010 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating Not Rated 5 4
Front Crash Passenger Side Rating Not Rated 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2010 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2010 Score 2019 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2010 Lexus RX350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact called on behalf of her son who owns a 2010 lexus rx350. the contact stated that she had taken her son's vehicle to the car wash. the contact stated while at a complete stop, in the carwash drive-through, the vehicle accelerated independently and the driver's side of the vehicle crashed into the wall on the left side of the carwash bay. heavy metal structures fell on the vehicle. as a result, the windshield was shattered and the ceiling of the vehicle was bent. the air bags failed to deploy. there was no warning light illuminated. the contact sustained two large contusions below the knee of her left leg. the injured area later became swollen and bruised. the contact sought medical assistance. a police report was filed. the vehicle was towed to a tow yard. the vehicle was then towed to the contact's residence. the vehicle was not diagnosed or repaired. the contact related the failure to nhtsa campaign number: 12v305000 (vehicle speed control). the manufacturer was notified of the failure and informed the contact that they would send a field inspector to retrieve the event date recorder (edr) in order to determine the cause of the failure. a case was opened; however, the manufacturer had not followed up with the contact. the failure mileage was approximately 250,000."
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2023-07-11
Complaint:
"i heard that there was a re- call also my roof makes a noise when o drive over 70 -80 miles and that not normal i got the car used so im not sure if there is warrwnty but my car only has 63000 miles"
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2019-06-03
Complaint:
"tl* the contact owns a 2010 lexus rx350. while the brake pedal was depressed, the vehicle accelerated independently and struck a building. the air bags did not deploy. there were no injuries and a police report was filed. the vehicle was towed to an independent body shop. the vehicle was not taken to a dealer or independent mechanic to be diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure and obtained the vehicle's event data recorder. the vin was not included in nhtsa campaign number: 12v305000 (vehicle speed control). the approximate failure mileage was 95,000."
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2017-06-05
Complaint:
"driver was pulling into a parking spot, just rolling to a stop with her foot on the brake. the car suddenly accelerated into a brick wall and a tree. the front bumper of the car was smashed and the frame was bent. air bag did not deploy as it should have. owner contacted lexus legal department the next day and filed a claim. 16 days later a third party investigator recovered the data from the event data recorder. it has been 50 days since the claim was filed and we got a letter today from toyota stating "no defects were identified!" this is totally unacceptable. toyota settled a 1.1 billion dollar class action law suit regarding "unintended acceleration" cases. obviously there is a big problem. we will be following up with legal representation. in the mean time the car sits in the garage, while we make payments on a car that is totally unsafe to drive!"
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2017-06-07
Complaint:
"tl* the contact owns a 2010 lexus rx350. while driving 55 mph, the vehicle accelerated rapidly. the contact lost control and crashed into another vehicle. the air bags did not deploy. the other driver was injured, but did not require medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was excluded from nhtsa campaign number: 12v305000 (vehicle speed control). the failure mileage was approximately 110,000."
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2017-07-07
Complaint:
"i was pulling into a parking spot at my workplace at very low speed and the lexus accelerated wildly over the curb onto plants and iceplant into a tree, which stopped the car. the hood was dented, the grill cracked and the bumper was ripped off both sides. i took it to the dealership immediately. the edr was supposedly checked by a 'neutral' third party and i was called by the dealership to come pick up the vehicle and the factory would respond in writing in 30 days. unacceptable. *tr"
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2015-03-03
Complaint:
"tl* the contact owns a 2010 lexus rx350. the contact stated that the engine rpms increased excessively as the vehicle suddenly accelerated without warning. the contact crashed into another vehicle as a result. a police report was filed but there were no injuries reported. the vehicle was taken to a dealer where the failure was unable to be replicated. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 38,000."
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2014-11-06
Complaint:
"this vehicle started accelerating on its own. when i tried to get the vehicle to stop, the brakes would not work. neutral would not work. down shifting would not work. the vehicle would only increase in speed. i had 3 kids in the car. the dash board indicator lights lit up. all of them!! when i finally looked down the accelerator pedal was stuck. i grabbed it with both hands while doing over 100 mph and heard a pop! then the vehicle slowed but still not nearly safe enough. i finally managed to down shift the car at that point. and then jammed her into park from about 30 mph. there was something seriously wrong with this car. it was not floor mats that got that pedal stuck! i saw that pedal! you need to look into this further. someone is going to get killed! i will bet they already have. i had to trade my car in because lexus would not even check the computer for fear they would be validating my complaint. now i get a letter stating they are changing the accelerator pedal? there is something more to this and i think you should be looking further. that is why i am filing my complaint now. they said i was the only one. obviously not. i spent a lot of money to get out of that car. people should not have to. please look into this. i beg you. *tr"
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2011-03-08
Complaint:
"tl* the contact owns a 2010 lexus rx350. the contact stated that while riving approximately 15 mph, the vehicle suddenly accelerated at a rapid pace. the vehicle continued to accelerate as the brakes were applied. the driver was able to shift into neutral and turned the engine off. the vehicle returned to normal function after several moments and was driven to the contact's home. the manufacturer was not made aware of the failure. the vehicle was not taken to the dealer. the failure and current mileage was 38,000."
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2012-08-08
Complaint:
"i was accelerating to merge on 4 line traffic and my car started suddenly to accelerate even when i was not pressing the accelerating pedal i tried to hit the brakes but it did not slow the car i push to neutral position hitting the brakes but the car was still going fast. i was going to an exit trying to stop the car keeping in neutral and hitting the brakes i was able to stop and shot the engine off. *tr"
Components Involved: VEHICLE SPEED CONTROL
Date of incident: 2012-03-04

Recalls for the 2010 Lexus RX350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota is recalling certain model year 2010 lexus rx350 and rx450h vehicles, manufactured from november 28, 2008, through september 1, 2010, and model year 2008 through 2011 toyota land cruiser vehicles manufactured from september 1, 2007, through september 5, 2011. in july 2012, toyota filed a defect report to recall certain model year 2010 lexus rx350 and rx450h vehicles. in november 2012, toyota informed the agency that it was including an additional 10,565 vehicles including certain model year 2008 through 2011 toyota land cruiser vehicles. the total number of vehicles being recalled is now 164,601. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat."
Consequence:
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy:

Toyota and Lexus will notify owners of affected vehicles and dealers will modify or replace the accelerator pedal and replace any driver's floor mat not specified for the vehicle. Owners of the Lexus vehicles were notified during August 2012. Toyota has not yet provided a notification schedule for the additional Land Cruiser vehicles. Owners may contact Toyota Customer Experience Center at 1-800-331-4331 or Lexus at 1-800-255-3987.

Component(s) Involved: VEHICLE SPEED CONTROL > ACCELERATOR PEDAL
Date of incident: 2012-06-29

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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