2013 Lexus RX350 - Ratings, Complaints and Recalls

The 2013 Lexus RX350 SUV AWD has an impressive overall safety rating of 5 out of 5, making it a very safe vehicle for drivers and passengers. In crash tests, it received high ratings across the board, including a 4 out of 5 for front crash protection and perfect scores for side crash and rollover protection. Additionally, this Lexus model comes equipped with electronic stability control, which is a valuable safety feature that helps drivers maintain control of the vehicle in challenging conditions.

However, it does not have forward collision warning or lane departure warning systems. In terms of complaints and recalls, there have been 67 complaints reported for this vehicle along with 1 recall. It is important for owners to stay informed about recalls and address any potential safety issues promptly to ensure the ongoing safety of their vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

67

Recall Count

1

Investigation Count

0

Safety Rating

5/5

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Safety Features

2013 Lexus RX350 SUV AWD Safety Features

Here are the safety features that come as standard on the 2013 Lexus RX350 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2013 Lexus RX350 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2013 Lexus RX350 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2013 Score 2019 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating Not Rated 4 4
Front Crash Passenger Side Rating Not Rated 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2013 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2013 Score 2019 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2013 Lexus RX350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"rear hatch door let loose and hit my wife in head knocking her out temporarily. lexus dealership would not run diagnostic unless i paid them 150.00. my 8year or 100,000 mile warranty ran out in 2021."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-03-10
Complaint:
"i have had a reoccurrence of a warning light "trac off- check awd" ( all wheel drive}. this is, apparently, an indication that the vehicle stability system has been turned off. the car is now less safe/ controlled in slippery inclement conditions. in researching this issue, i have found numerous indications that many drivers have experienced this problem with vrious lexus models and model years. dealer service departments appear to be baffled and unable to correct the problem. the attempted/unsuccessful repairs have been costly."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-04-06
Complaint:
"sunroof glass exploded while driving car"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-04-01
Complaint:
"the software locator is defective & will send you to the wrong place. lexus has a campaign to fix it thru 2022 where they update the software. unfortunately they do not update the navigation software at the same time and that should be a requirement because the location software and the navigation software work conjunctively. instead they want to charge you $400 for navigation update. not satisfactory. i escalated this at lexus customer service & it was not addressed properly. so lexus wants to do the software update for the location services but they want you to pay $400 for the navigation update that works alongside it? sounds like a bait and switch to me."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-04-04
Complaint:
"my sunroof exploded . heard the pop while on the freeway with nothing above me or near me. my inside cover was closed but when i got out and shut the door the shattered glass fell on the the cover. i'm 99% sure nothing hit me because there was no one even close. it just popped and shattered. i was on se beltway in pasadena tx between i-45 and the toll booth heading east and there was no traffic . it just didn't make sense. now i have been hearing from many others that their sun roof broke also. could it be a defect? i did get it repaired ."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2016-03-02
Complaint:
"i have the original tires for my brand 2013 lexus rx350 bought at lens stolers (owings mills md) in july 2013. the michelin tire p235/60r18 dot b9xf rpnx 1512 should be recalled.. tire started showing wear with a split in right front passenger sidewall we suspected dryrot with less then 25k miles. took to lens stolers, and was told it was not defected tire. readdress again with lens stoler in august by phone since the split had become a gash of tire missing. (see pictures) dealership again denied defect. went to replace tires on november 2, 2015 at a reputable place...they said tire were defected and to go back to my dealership. left there and went back to lens stolers who still denied defect and told me to call michelin since tires were theirs. i told them the tires came with my brand new car purchase there. they sent me to ntb for michelin deals with them for prorates. ntb established all 4 tires were dryrotted. i saw several recalls however my dot was not included. but clearly these tire michelin p235/60r18 dot b9xf rpnx 1512 should be recalled."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2015-02-11
Complaint:
"under acceleration on to the highway exhaust smells will enter the vehicle thru the air conditioning vents when a/c is in recirculate mode. smells will subside when cruising speeds are reached. while at highway speeds when accelerating to pass vehicles the smells will momentarily enter the cabin under acceleration and will subside when back to cruise speed. will not happen when driving around town. brought to dealer many times for repair cannot fix."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2015-05-01

Recalls for the 2013 Lexus RX350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota is recalling certain model year 2012 and 2013 toyota tacoma and lexus rx350 vehicles and certain model year 2012 toyota rav4 vehicles. in the affected vehicles, the brake system contains a brake actuator that adjusts the fluid pressure of each wheel cylinder. an electrical component within the actuator may experience an increased resistance resulting in the illumination of various warning lights, including those for the vehicle stability control (vsc) system, antilock brake system (abs), and traction control system."
Consequence:
If this occurs, these systems could become inoperative, reducing the directional control assistance, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and Toyota and Lexus dealers will update the software for the Skid Control electronic control unit, free of charge. The recall began on March 28, 2014. Owners may contact Toyota at 1-800-331-4331.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > CONTROL UNIT/MODULE
Date of incident: 2014-02-12

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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