2015 Lexus RX350 - Ratings, Complaints and Recalls

The 2015 Lexus RX350 SUV AWD has an impressive overall safety rating of 5 out of 5. It performs exceptionally well in various crash tests, with a 4-star rating for both front crash scenarios and a perfect 5-star rating for overall side crash performance. The car also excels in rollover protection, with a 4-star rating. Additionally, it is equipped with standard electronic stability control, which enhances safety by helping the driver maintain control during sudden maneuvers.

While the Lexus RX350 offers optional forward collision warning to help prevent accidents, it does not come with lane departure warning. In terms of complaints and recalls, there have been 49 complaints reported for this model and 1 recall. Overall, the Lexus RX350 is a top-rated SUV in terms of safety, with advanced features and solid crash test results to provide peace of mind for drivers and passengers alike.

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Top stats at a glance

Complaint Count

49

Recall Count

1

Investigation Count

0

Safety Rating

5/5

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Safety Features

2015 Lexus RX350 SUV AWD Safety Features

Here are the safety features that come as standard on the 2015 Lexus RX350 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2015 Lexus RX350 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2015 Lexus RX350 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2015 Score 2019 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating Not Rated 4 4
Front Crash Passenger Side Rating Not Rated 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2015 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2015 Score 2019 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2015 Lexus RX350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"sun roof shattered while driving, a potentially dangerous situation."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-09-10
Complaint:
"heat appears to come from under the passenger side floor boards."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-05-09
Complaint:
"our car never had any issues, and unexpectedly on sunday october 10th while my husband was driving it - he heard a loud explosion underneath the car. immediately there was smoke and then in matter a minutes the car was in flames. my husband had enough time to remove our daughter and the car seat but the car was completely destroyed. we want to know what happened- our car was in incredible condition, low mileage and always kept up on all the maintenance"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-10-10
Complaint:
"in the early afternoon of november 24, 2019, my wife was driving her 2015 lexus rx350 on a highway near athens, georgia when the sunroof glass suddenly exploded without warning, sending shards of glass throughout the interior cabin of the vehicle."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-12-11
Complaint:
"vehicle stationary at a mobile gas station in laguna niguel. on or about 10/2019. while filling the gas tank with gasoline, instaed of the fuel being shut off while fueling and the fuel syatem was full, there was over flow of gasoline, causing fuel to flash back all over the person fueling and covering large areas of skin and clothing."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-03-10
Complaint:
"vehicle was not locking properly. took it to the dealership while it was still under warranty. i was told that one of the actuators was at fault, and it was repaired. about 3 months later, or 4k miles later same problem started happening again. this time, they are saying it is another actuator. at this rate, it seems like i may have to keep changing or getting new actuators. this would appear to be some sort of defect, and if the doors are not locking properly, i am afraid it could lead to some worse safety concerns. the door doesn't unlock or open accidentally. however, it doesn't lock automatically, unless it is manually locked.."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-08-10
Complaint:
"sunroof glass shattered while driving 60 miles an hour on a highway in maryland."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-11-06
Complaint:
"when driving uphill on a local city street, where there was a metal plate in the road, my lexus rx350, would detect the metal plate, and apply the pre-collision system. when i reported this issue to the dealership, they offered to shut off the pre-collision system as a work around. i was told that the system was working properly and that there was a "warning" about the potential for this to happen in the manual. i reported this issue to lexus corporate as well. i could reproduce this issue and offered both the dealership and corporate to view the video. both declined my offer. i am concerned for both for the future drivers of this rx350 and those who are traveling behind who may have this rx350 unexpectedly stop in front of them. i also asked but was not given an explanation, by either the dealership nor corporate, as to why this is not the same issue that was addressed in their recall number 15v728000, date 11/03/2015."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-04-08
Complaint:
"lexus rx350 has no ac button on the dash board. it has a voice command which is ineffective. the ac stays on all the time when the car is running and with fan on. there are 4 months out of a year one does not need ac on, just air is enough. in order to achieve just air (no ac on), one has to use a computer mouse on board go to the menu, click on climate control, then click on ac to turn off ac while driving the car. this on board computer maneuvering while driving is a major safety issue. it is analogous to texting while driving! i almost got into an accident while performing turning of ac task while driving. when i used the voice command on board and asked to turn off the ac, the system turn off the entire system. i contacted lexus about this and requested either to install an ac button on the dashboard or upgrade the voice command software such that it will turn off just the ac instead of turning off the entire system. lexus refused this safety issue. i request nhtsa to order lexus to corr3ct the safety issue either by installing an ac button on the dashboard or upgrade the voice command software. thanks much."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2017-01-10
Complaint:
"was driving at approx. 70 mph on highway 71 when i heard a loud crash. there were no other vehicles in sight around my vehicle so i thought a tire had blown out. after inspecting the vehicle and getting back inside, i realized the sunroof glass had exploded. i didn't realize it immediately as the cover was closed at the time, thankfully. as i had purchased the vehicle 5 days before, i called the dealer, who responded that i must have been hit by a rock. as there were no vehicles around for miles, i am confident it was not a rock but a manufacturer defect. further, i was definitely not pleased with how the dealership handled considering the vehicle had less than 300 miles on it. i am just now submitting as i didn't know who to contact other than the dealer until i saw a segment on gma just yesterday."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2016-02-11

Recalls for the 2015 Lexus RX350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain model year 2014 toyota avalon, camry, sienna, and highlander and model year 2015 lexus rx350 vehicles. fuel may leak from the one of the fuel delivery pipes in the engine compartment."
Consequence:
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy:

Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > HOSES, LINES/PIPING, AND FITTINGS
Date of incident: 2014-09-19

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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