2016 Lexus RX350 - Ratings, Complaints and Recalls

The 2016 Lexus RX350 SUV AWD has an overall safety rating of 4 out of 5, which indicates above-average safety features and crash test performance. This car received high ratings in various crash scenarios, including front and side crashes. It is equipped with standard electronic stability control, which helps the driver maintain control of the vehicle in challenging conditions. Additionally, it has an optional forward collision warning system, which alerts the driver of potential front-end collisions.

In terms of complaints and recalls, the Lexus RX350 has 69 documented complaints and 3 recalls. While the number of complaints is relatively high, it is important to note that the car's safety features and crash test ratings provide a level of assurance for potential buyers. The recalls indicate that the manufacturer is actively addressing any potential safety issues, further enhancing the overall safety of the vehicle.

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Top stats at a glance

Complaint Count

69

Recall Count

3

Investigation Count

0

Safety Rating

4/5

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Safety Features

2016 Lexus RX350 SUV AWD Safety Features

Here are the safety features that come as standard on the 2016 Lexus RX350 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2016 Lexus RX350 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Lexus RX350 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2016 Score 2019 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating Not Rated 4 4
Front Crash Passenger Side Rating Not Rated 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2016 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2016 Score 2019 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2016 Lexus RX350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"on april 29 while travelling on i185 toward columbus, ga i heard a loud noise followed by the sound of crumbled glass. when i could find a safe place to pull over, i looked and discovered that my moonroof had shattered. had the curtain under the moonroof had not been drawn, i would have been hit with the shattered glass, probably resulting in my loss of control over the vehicle at interstate speed, resulting in a serious accident or death. i returned immediately to my dealership, hennessy lexus in duluth, georgia. they contacted the lexus regional manager, who denied lexus' responsibility for the failure. i did, (and needed to) have the moonroof repaired by the dealership. i also contacted lexus corporate office by phone, and sent them by email a copy of photos of the broken moonroof and the invoice for the repair. they passed my inquiry down to the regional manager (again) who again denied lexus responsibility for the failure. the failure occurred in fair weather on a highway with very little traffic, trees or overpasses, and there was no reason to believe that any outside forces caused the failure. i feel that this potentially dangerous failure is a result of poor manufacture or design."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-05-04
Complaint:
"knocking sound coming from the engine at ~50k miles. took it to a lexus service center and was informed that the sound was from a failing brake vacuum pump. if not addressed, the failing pump could make braking the vehicle extremely difficult and potentially cause an accident. the 2017 rx350s have a recall for this exact issue but nothing for the 2016 rx350s. disappointed that a vehicle that has been diligently maintained with only ~50k miles is already having issues with failing parts that could cause a serious accident."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-06-04
Complaint:
"i was driving down highway and heard a loud explosion. i was very shaken up. it was a scary experience. i was traveling 220 cross lake bridge and at time could not pull over. i kept hearing crunching noise above me. i opened sunroof inside cover and that's when i noticed the sunroof was shattered and it was what had exploded."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-08-03
Complaint:
"sunroof spontaneously exploded. i was driving about 45mph on my way to work during a rainstorm around 6:30am on april 23 2020, when i suddenly heard a very loud bang. i looked up to see that my sunroof had burst and there were glass fragments raining on my head. i closed the visor to prevent more glass and precipitation from falling into the vehicle, and pulled under an awning to assess the damage. the glass had burst outward (pictures attached), and there were no dents or chips on the outside of the vehicle indicating that it could have been struck by something. other than the shattered glass, there was no debris on the inside of the vehicle. additionally, at the time the glass burst, my vehicle was the only car on the road within several hundred meters, so this could not have resulted from any sort of road debris kicked up by another vehicle. i suffered minor cuts to my arms and head, but did not have any major injuries. my rx350 had fewer than 24k miles on it and was 3 years old, so it should have been covered under basic warranty. lexus ultimately denied any sort of manufacturer defect, and did not honor the warranty. i had the vehicle repaired at a lexus dealership for $1,465."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-11-04
Complaint:
"while i was driving on the highway around 3:30 pm cst, my vehicle sunroof just exploded and the glass shattered. there were no vehicles in the front for at least 150 meters.i was on my way to the airport. the wind noise was loud and also i had booked the parking outside (non-covered) so i had to go back home and take my wife's car. in this process, i almost missed the flight. as per the weather report it was going to rain the next 3 days so i knew i couldn't park the car outside with the broken sunroof which would cause further damage. fortunately, the sunroof was closed so when the glass shattered it didn't come inside and didn't hurt me. i am not sure what would have happened if it was open?"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-05-02
Complaint:
"when i try to start at the beginning of the day, i step on and break and press the ignition button, the car won't start and would give me a low break power light message. it will eventually start after about 5 or 6 tries. i only had the car since november 2018 and it already happened to me like 8 times."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-06-06
Complaint:
"poor braking, dangerously at times. also has to hold gas nozzle almost all the time while filling up or the gas will shut off even the tank is not full"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-01-11
Complaint:
"lexus made an fsport package for the lexus rx350 which they have created a sport seat design that i have no issue for the passenger seat, but the driver seat on the left hand side where my thigh is i get a sharp pain on my leg after sitting on the seat for 15 minutes. i have gone to lexus and complaint about the issue which they admitted i am not the only one who has complaint about the seat issue, but have yet done anything to resolve the pain i am experiencing."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-06-04
Complaint:
"exploding sunroof on new car, i was leaving for work around 6:30 am january 2018 to go to work. as i was starting my car and putting the car in reverse i heard a loud shatter. i immediately and carefully opened the visor between me and the sunroof it was completely shattered. small fragments of glass were pouring into my car. i was not even driving at a high speed so there was no possible way a rock or another object came into contact with the window. the car still has paper tags on the vehicle. i called my insurance and had to file a claim. cost was $1200 to repair at the lexus dealership. i just droped it off today. nobody could give me any answered. apparently i am not the only one, since i have found this page there are 3 more sunroof explosions out of the total of 29 complaints as of now. i as well filed a police for insurance purposes."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-02-01
Complaint:
"i was driving my 2016 lexus rx 350 exiting the highway when i heard a loud boom. it was loud like a shotgun. we didn't see or feel anything hit the car, but the noise was loud and scary. since there was no obvious evidence of anything, i carefully opened my visor for my sunroof to see that my sunroof had shattered. it just exploded. nothing hit it or fell on it. the sunroof was convex like it exploded and not concave like something had fallen on it."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-06-12

Recalls for the 2016 Lexus RX350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2016 toyota prius and lexus rx 350, rx 350 f sport, rx 450h f sport and rx 450h vehicles and 2015-2016 lexus nx 200t, nx turbo and nx 300h vehicles. the air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash."
Consequence:
If the air bags fail to deploy in a crash, it can increase the risk of injury.
Remedy:

Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

Component(s) Involved: AIR BAGS > SIDE/WINDOW
Date of incident: 2018-01-31

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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