2018 Lexus RX350 - Ratings, Complaints and Recalls

The 2018 Lexus RX350 SUV FWD received an overall safety rating of 4 out of 5, indicating above-average safety performance. In specific crash scenarios, it scored well with 4 out of 5 for overall front crash ratings and 5 out of 5 for overall side crash ratings, showing excellent protection for occupants. The vehicle is equipped with electronic stability control, forward collision warning, and lane departure warning systems, enhancing its safety features. In terms of recalls and complaints, there have been 1 recall reported and 24 complaints filed, which are relatively low considering the model's popularity and production volume. Overall, the Lexus RX350 is a safe and reliable choice in the SUV segment, offering advanced safety technologies to ensure the well-being of its passengers.

Top stats at a glance

Complaint Count

24

Recall Count

1

Investigation Count

0

Safety Rating

4/5

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Safety Features

2018 Lexus RX350 SUV FWD Safety Features

Here are the safety features that come as standard on the 2018 Lexus RX350 SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2018 Lexus RX350 SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2018 Lexus RX350 SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2018 Score 2019 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating Not Rated 4 4
Front Crash Passenger Side Rating Not Rated 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2018 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2018 Score 2019 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2018 Lexus RX350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the car makes a "brake squawk" noise when the brake pedal is applied. the noise sometimes is unbearable. dealer replaced the brake actuator. the noise came back after a few months."
Components Involved: SERVICE BRAKES
Date of incident: 2021-11-05

Complaint:
"lexus 2018 rx450hl is known to have issue with brake actuator. a faulty brake actuator causes the car to fail sudden stop. it’s definitely a safety issue. lexus have technical service information bulletin(tsib) for this issue since 2019. they never contact the owner to replace the faulty part. so if the car is under warranty they will fix the problem with no cost. but if the warranty pass the threshold, they are charging the costumer 3.5k to replace it. it’s an absolute horrible business practices. this part is a manufactured defect and it’s a safety issue."
Components Involved: SERVICE BRAKES
Date of incident: 2022-01-12

Complaint:
"while traveling north on interstate 95 in the middle lane at approximately 60mph after switching into left lane saw brake lights ahead and stepped on brake pedal. heard slight pop sound, brake pedal went immediately to the floor. car did not stop or slow down. swerved to left to avoid directly hitting car in front of me but hit jersey wall and the car. my car kept going another couple hundred yards before it finally stopped. car was totaled.without functioning brakes adaptive cruise control or forward collision braking were useless."
Components Involved: SERVICE BRAKES
Date of incident: 2021-01-09

Recalls for the 2018 Lexus RX350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) recalled certain 2018-2019 4runner, highlander, camry, land cruiser, sequoia, sienna, tacoma and tundra, and lexus rc 300, rc 350, gs 350, gx 460, is 300, lc 500, ls 500, lx 570, rx 350l, and 2019 toyota avalon and corolla, and certain lexus nx 300, and es 350 vehicles on january 13, 2020. on march 4, 2020, toyota expanded the recall to include certain 2014-2015 toyota 4runner and land cruiser, 2018 avalon, corolla, 2014 fj cruiser, 2017 sienna and lexus 2018 es 350, 2018-2019 gs 300, 2013-2014 gs350, 2014-2015 gx 460, is 350 and lx 570, 2014 is f, 2018-2019 is 350, lc 500h and ls 500h, 2013-2015 ls 460, 2015 nx 200t and rc350, 2017 rc 200t and rx 350. toyota also removed the 2018-2019 toyota 4runner and land cruiser and 2018-2019 lexus gx 460 and lx 570 and 2019 nx300 from inclusion in..."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-01-13

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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