2019 Lexus RX350 - Ratings, Complaints and Recalls

The 2019 Lexus RX350 SUV AWD has an impressive overall safety rating of 5, with high scores in various crash scenarios including front crash, side crash, and rollover. This vehicle also comes equipped with electronic stability control, forward collision warning, and lane departure warning as standard features, further enhancing its safety features.

Despite its excellent safety ratings, it is worth noting that there have been 51 complaints filed for this model and 3 recalls issued. While these numbers may raise some concerns, it is essential for car owners to stay informed and proactive in addressing any potential issues to ensure the ongoing safety of their vehicle.

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Top stats at a glance

Complaint Count

51

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2019 Lexus RX350 SUV AWD Safety Features

Here are the safety features that come as standard on the 2019 Lexus RX350 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Lexus RX350 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Lexus RX350 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2019 Score
Overall Front Crash Rating Not Rated 4
Front Crash Driver Side Rating Not Rated 4
Front Crash Passenger Side Rating Not Rated 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2019 Score
Overall Side Crash Rating Not Rated 5
Side Crash Drivers Side Rating Not Rated 5
Side Crash Passenger Side Rating Not Rated 5
Combined Side Barrier Pole Rating - Front Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated 5
Overall Side Barrier Rating Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2019 Score
Rollover Rating Not Rated 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5

Complaints for the 2019 Lexus RX350

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"in heavy traffic the car stalled and by pumping the accelrator several times it activated..then at the stop light it did the same issue and heavy traffic was upon me blowing there horns..i carryed it to a lexus dealer and they could not determine the problem..i went online and found out that their is a recall on this vehicle..which was not taken care of by the car dealer before i purchased the vehicle in april 2021. lives can be taken and i want this problem taken care of before it's our lives."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-09-10
Complaint:
"while driving 65-70mph on the freeway, the car started dinging and one of the first messages that we saw was "pre-collision system malfunction" & "hybrid system malfuncion" followed by every other "system malfunction" and the gas pedal was no longer supplying gas to the car. we were in the fast lane and had to work over 3 or 4 lanes to get to the emergency lane/exit. since we were at an exit, we took the exit and coasted as far as we could before the car came to a halt. another car stopped to help us get completely off the road since we weren't fully in the emergency lane. after a few minutes we were able to crank the car and drive it a few miles to the dealership. we left the car at the dealership and they called the next day to inform us that the fuel pump had to be replaced. i did not find this vehicle to be part of any recall or lawsuit but several other lexus models are part of a recall/lawsuit due to a problem with the denso fuel pump. i'm not sure if my car has this same fuel pump. there were no warning lamps, messages or other symptoms of the problem prior to the failure."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-02-06
Complaint:
"fuel pump issues."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-10-05
Complaint:
"leased vehicle was brought to lexus brooklyn, ny dealership for recall issue to be addressed. vehicle is still at the dealership due to recall parts not being available. lexus legal dept. has determined they are unable to offer assistance or buy back of vehicle. *tr"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-01-03
Complaint:
"2019 model lexus r350l are installed with low efficiency "fuel pump system" and this is a recall form the manufacturer. still there is no remedy ?? *tr"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2019-01-01
Complaint:
"tl* the contact owns a 2019 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. lexus of lehigh valley (4500 broadway, allentown, pa 18104), confirmed that part was not yet available. the manufacturer was not notified of the issue. the contact stated that there was a hesitation while attempting to accelerate since the vehicle was purchased. the vehicle was not repaired. the approximate failure mileage was 1,000. vin tool confirms parts not available. *bf*jb"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-02-04
Complaint:
"tl* the contact owns a 2019 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that lexus san diego located at (4970 kearny mesa rd, san diego, ca 92111), exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. *bf*jb"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-03-01
Complaint:
"tl* the contact owns a 2019 lexus rx350. the contact was notified through the lexus app that the vehicle was included in nhtsa campaign number 20v012000 (fuel system, gasoline). the contact reached out to lexus of orange county located at (3496 route us-6 middletown, new york, 10940, (845)589-5435, and was informed that the part to do the recall would be available the beginning of the fall season. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not contacted or made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-01-03
Complaint:
"tl* the contact owns a 2019 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that dch lexus of oxnard (located at 1640 auto center dr, oxnard, ca 93036), exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-07-01
Complaint:
"while driving on a city street the warning lights came on and the car stalled. i was alone in the car and in downtown city traffic with honking cars behind me. i was able to restart the car after a few attempts. a few days after this incident, while driving on a very busy hwy at 55mph the car engine was skipping as if about to stall. i had a passenger in my car who experienced this rough ride and made a comment about it. a few days later, on march 8,2020, i received an email from lexus enform services with a vehicle health report informing me that my vehicle requires attention due to a safety recall 20la01. when i leased my vehicle, i was never informed of this recall which goes back to 01/13/2020. safety is a top concern for me and i fully communicated this to the salesperson when i leased my car but i was not informed of this recall at that time. i have exactly 2800 miles on my car. i am not able to use it because the service department at lexus does not have a remedy available to fix the low -pressure fuel pump and they do not know when they will have it. i want to drive a vehicle that is safe not one that increases the risk of having a crash."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-01-03

Recalls for the 2019 Lexus RX350

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-11-04
Recall:
"toyota motor engineering & manufacturing (toyota) recalled certain 2018-2019 4runner, highlander, camry, land cruiser, sequoia, sienna, tacoma and tundra, and lexus rc 300, rc 350, gs 350, gx 460, is 300, lc 500, ls 500, lx 570, rx 350l, and 2019 toyota avalon and corolla, and certain lexus nx 300, and es 350 vehicles on january 13, 2020. on march 4, 2020, toyota expanded the recall to include certain 2014-2015 toyota 4runner and land cruiser, 2018 avalon, corolla, 2014 fj cruiser, 2017 sienna and lexus 2018 es 350, 2018-2019 gs 300, 2013-2014 gs350, 2014-2015 gx 460, is 350 and lx 570, 2014 is f, 2018-2019 is 350, lc 500h and ls 500h, 2013-2015 ls 460, 2015 nx 200t and rc350, 2017 rc 200t and rx 350. toyota also removed the 2018-2019 toyota 4runner and land cruiser and 2018-2019 lexus gx 460 and lx 570 and 2019 nx300 from inclusion in..."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-01-13

LEXUS Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

LEXUS ranks 23 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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