2012 Mazda CX-7 - Ratings, Complaints and Recalls

The 2012 Mazda CX-7 SUV FWD has not been rated for its overall safety by the National Highway Traffic Safety Administration (NHTSA). However, it received a 4-star rating for rollover safety. This car comes equipped with standard electronic stability control, which enhances its safety features. Unfortunately, it does not have forward collision warning or lane departure warning systems.

In terms of complaints and recalls, this vehicle has had 39 complaints reported and 4 recalls issued. It is important for owners of the Mazda CX-7 to stay informed about these recalls and address them promptly to ensure the safety and functionality of their vehicle.

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Top stats at a glance

Complaint Count

39

Recall Count

4

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2012 Mazda CX-7 SUV FWD Safety Features

Here are the safety features that come as standard on the 2012 Mazda CX-7 SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2012 Mazda CX-7 SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2012 Mazda CX-7 SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2012 Score
Overall Front Crash Rating Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated
Front Crash Passenger Side Rating 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2012 Score
Overall Side Crash Rating Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated
Side Crash Passenger Side Rating 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2012 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated

Complaints for the 2012 Mazda CX-7

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"tl* the contact owns a 2012 mazda cx-7. while driving various speeds, the vehicle made a loud clunking noise. the contact stated that the vehicle was previously serviced at (moffitt mazda in bossier city, louisiana) per nhtsa campaign number: 16v593000 (suspension) and the failure recurred directly after the repair. the dealer was notified of the failure and stated that the vehicle had already been repaired; therefore, the contact would have to pay a diagnostic fee. the manufacturer was not made aware of the failure. the failure mileage was approximately 88,000."
Components Involved: SUSPENSION
Date of incident: 2018-07-05
Complaint:
"mazda cxc 7 2012 there is a safety recall due to front front suspension ball joint fitting that can cause the ball joint and lower control arm to seperate. this can cause loss of steering control increasing risk of a crash. i called bright bay mazda in bayshore ny 1-631-666-6100 and was advised to bring car in. i did and it was looked over. i was it did not need immediate attention on 11/21/2016 and that when the parts came in they would fix the car. i called today 1/19/18 and was told they still dont have the part and that this is a preliminary notice that gets sent to car owners per sherry at mazda. seriously 2 years and no resolution. i want to file a complaint."
Components Involved: SUSPENSION
Date of incident: 2017-09-11
Complaint:
"tl* the contact owns a 2012 mazda cx-7. the contact received notification of nhtsa campaign number: 16v593000 (suspension). the dealer (napleton mazda bourbonnais, 515 william r latham senior dr, bourbonnais, il 60914) stated that parts were unavailable. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2017-02-08
Complaint:
"tl* the contact owns a 2012 mazda cx-7. the contact received notification of nhtsa campaign number: 16v593000 (suspension) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called bankston ford dealer, located in ft worth tx, where it was informed the recall remedy part for the repair was not available. the manufacturer was not contacted and made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available."
Components Involved: SUSPENSION
Date of incident: 2016-07-09
Complaint:
"tl* the contact owns a 2012 mazda cx-7. the contact received notification of nhtsa campaign number: 16v593000 (suspension). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (don miller dodge chrysler jeep ram, located at 5802 odana rd, madison, wi 53719) who stated that the recall parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2016-10-10
Complaint:
"tl* the contact owns a 2012 mazda cx-7. the contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact spoke with napleton's schaumburg mazda (110 w golf rd, schaumburg, il 60195) who stated that the contact would receive a phone call once parts became available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2017-03-10
Complaint:
"tl* the contact owns a 2012 mazda cx-7. the contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer, bob moore, confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2016-11-08
Complaint:
"got a recall alert in the mail in oct 2016 but states they will reach out when parts are available. it's almost march 2017 and they are still saying they don't have the parts. the description in the recall references salt in the winter ultimately corroding the ball joint. sounds like a significant risk to me."
Components Involved: SUSPENSION
Date of incident: 2016-01-10
Complaint:
"tl* the contact owns a 2012 mazda cx-7. the contact received notification of nhtsa campaign number: 16v593000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2019-01-01

Recalls for the 2012 Mazda CX-7

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda north american operations (mazda) is recalling certain 2014-2015 mazda cx-9 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, unless covered in "zone a," mazda is recalling certain 2011-2013 mazda6, 2011-2012 cx-7, and 2011-2015 cx-9 sold, or ever registered in the states of arizona, arkansas, delaware, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, west virginia and the district of columbia, or "zone b." additionally, unless covered in zone a or zone b, mazda is recalling certain 2010-2013 mazda6, 2010-2012 cx-7, and 2010-2015 cx-9 vehicles ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2018-10-12
Recall:
"mazda north american operations (mazda) is recalling certain 2007-2012 cx-7, cx-9, and 2009-2012 maza6 vehicles. these vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. the inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-10-31
Recall:
"mazda north america operations (mazda) is recalling certain 2012 cx-7, cx-9 and mazda6 vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, mazda is recalling certain 2009 cx-7, cx-9 and mazda6 vehicles sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." additionally, unless included in "zone a" or "zone b" above, mazda is recalling certain 2007-2008 cx-7 and cx-9 sold, or ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode..."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2017-07-18

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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