2009 Mazda CX-9 - Ratings, Complaints and Recalls

The 2009 Mazda CX-9 has received a high safety rating in frontal and side crash tests, with a rating of 5 for both the front crash driver side and passenger side, as well as the side crash driver side and passenger side. The rollover rating is 4 out of 5, indicating a relatively low risk of rollovers. Additionally, this car is equipped with standard electronic stability control, which enhances its safety by helping the driver maintain control on slippery roads or during emergency maneuvers.

While the Mazda CX-9 does not have forward collision warning or lane departure warning systems, its solid crash test ratings and stability control feature contribute to its overall safety. It is important to note that there have been 57 complaints reported and 7 recalls for this model, suggesting that there have been some issues identified by consumers and manufacturers that may need attention. Overall, the Mazda CX-9 offers good safety performance, especially in crash tests, but potential buyers should be aware of the reported complaints and recalls.

Top stats at a glance

Complaint Count

57

Recall Count

7

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2009 Mazda CX-9 4-DR.w/SAB Safety Features

Here are the safety features that come as standard on the 2009 Mazda CX-9 4-DR.w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2009 Mazda CX-9 4-DR.w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2009 Mazda CX-9 4-DR.w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2009 Score 2023 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating 5 5 4
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2009 Score 2023 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2009 Score 2023 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2009 Mazda CX-9

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"takata recall, i called mazda america on or around march 1, 2019 about this recall, i explained i would need a vehicle to use as they fixed it, the lady on the phone explained that there dealer in huntersville nc would not have a vehicle to loan for three or four day and that the dealership would call me, its not the 25th of march and no phone calls fron mazda or there dealer!"
Components Involved: AIR BAGS
Date of incident: 2019-01-03

Complaint:
"takata recall vin: [xxx] i have repeatedly called the dealership (suburban auto collection of troy - michigan) suburban mazda of troy for the past 1-2 years asking them to check and see if our vehicle is on the takata airbag recall list and they have confirmed everytime that it was not. i checked the nhtsa website and confirmed that their is an active recall on the airbag for our cx-9. we were not called or informed (as they said they would do). we did not receive the proper notification from takata or the mazda dealership. our vehicle was either apart of the recall from the start or it was added later when the recall was expanded, however we never received anything telling us to have the airbag inflator replaced. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"
Components Involved: AIR BAGS
Date of incident: 2019-01-07

Complaint:
"hi there ... we got rear ended last year ... i have had no luck getting our mazda repaired for the last couple of months ... mazda has not called me back for repair"
Components Involved: AIR BAGS
Date of incident: 2016-01-10

Complaint:
"2009 mazda cx-9. consumer writes in regards to takata airbag safety recall. *ld the consumer stated that the vehicle exceeded a reasonable amount of time. updated 9/29/2017*js"
Components Involved: AIR BAGS
Date of incident: 2017-01-03

Complaint:
"tl* takata recall. the contact owns a 2009 mazda cx-9. the contact received notification of nhtsa campaign number: 17v429000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called an unknown dealer and was informed that the part for the repair was not available and should become available in the fall of 2017. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 12/13/2017 *ln updated 7/23/18*jb"
Components Involved: AIR BAGS
Date of incident: 2017-01-03

Complaint:
"tl* takata recall. the contact owns a 2009 mazda cx-9. the contact received notification of nhtsa campaign number: 17v429000 (air bags). the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. continental mazda of naperville (2363 aurora ave, naperville, il 60540, (630) 352-5900) was contacted, but was unable to provide a time frame for part availability. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2017-01-03

Complaint:
"takata recall, entering vin in this site does not result in a recall for air bags shown. entering on the mazda site indicates there is a recall. however it also says solution is not available. it indicates via a map that i am in zone 2 (north carolina. however the vehicle is extensively used in south carolina which is in zone 1...the first to be replaced.. i would like confirmation and a proposed time line for repair. if this can not be completed within the next 30 days i would like the ability to disable the passenger side airbag until a replacement/repair can be affected."
Components Involved: AIR BAGS
Date of incident: 2019-01-08

Complaint:
"takata recall - this is ridiculous. i cannot use all 7 seats in my 7-passenger vehicle and there is no end in sight. parts are not available and nobody can give any reasonable estimates of when they will be available. please allow people affected to go to their dealers to have the faulty airbags removed/disconnected until parts are available. we need to be able to use our vehicles fully."
Components Involved: AIR BAGS
Date of incident: 2019-07-03

Complaint:
"tl* takata recall. the contact owns a 2009 mazda cx-9. the contact received notification of nhtsa campaign number: 16v356000 (air bags) over a year ago. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (putman mazda located on 65 california dr, burlingame, ca (650) 558-5685) who stated that the recall parts were not available and added her name to a wait listing. the manufacturer was not made aware of the issue as the wait time was over an hour when the contact tried to contact the manufacturer. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-06-06

Complaint:
"tl* the contact owns a 2009 mazda cx-9. the contact received notification of nhtsa campaign number: 17v012000 (air bags) on april 25, 2017. the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact spoke to the manufacturer who referred him to nhtsa. the contact had not spoken to a dealer. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2019-02-04

Recalls for the 2009 Mazda CX-9

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda north american operations (mazda) is recalling certain 2007-2012 cx-7, cx-9, and 2009-2012 maza6 vehicles. these vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. the inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-10-31

Recall:
"mazda north america operations (mazda) is recalling certain 2009-2011 mazda6, and 2007-2011 cx-7 and cx-9 vehicles. these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2017-06-29

Recall:
"mazda north american operations (mazda) is recalling certain 2013 mazda6 and cx-9 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, unless covered in "zone a," mazda is recalling certain 2010 mazda6, cx-7 and cx-9 vehicles sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, unless covered in zone a or zone b, mazda is recalling certain 2009 mazda6, cx-7, and cx-9 vehicles ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2018-01-09

Recall:
"mazda north america operations (mazda) is recalling certain 2012 cx-7, cx-9 and mazda6 vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, mazda is recalling certain 2009 cx-7, cx-9 and mazda6 vehicles sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." additionally, unless included in "zone a" or "zone b" above, mazda is recalling certain 2007-2008 cx-7 and cx-9 sold, or ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode..."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2017-07-18

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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