2010 Mazda MAZDA3 - Ratings, Complaints and Recalls

"the dash of the car is melting. it causes a reflection that is bright and impairs visibility. mazda addressed this problem with extending the warranty. when i called the local dealerships, none of them had the dash to replace per warranty. i made several calls throughout the year and each time was told the dashboard was not available and to try again. then covid hit and i did not venture out. when i finally called again, the warranty had expired. mazda offered me $200 towards replacing the dash. when i called the dealership, it was almost a $1,000 repair. i've then called mazda again and they asked me to get a diagnosis at a local dealership. i did that and then have had zero response to my many emails and calls from my assigned rep. i have never seen a dash melt and get sticky and shiny like this before. it is literally dripping down. i believe this is a safety defect. and why mazda had to extend the warranty. but they didn't go far enough because they extended the warranty but did not have the parts to honor such a warranty."

"the dashboard is melting more and more everyday. its becoming sticky and very reflective. sometimes whenever i am driving in the morning the sun will reflect off and blind me making it very hard to safely operate my vehicle."

"the contact owns a 2010 mazda mazda3. the contact stated that overtime the dashboard had become glossy and sticky due to excessive heat. the contact also stated that on sunny days, the sun would reflect off the glossy surface and would obstruct her vision while driving. the contact notified the dealer of the failure and they informed her that the vehicle was no longer covered under warranty. the manufacturer was notified of the failure and she was informed that unless she had received a notification that her vehicle was under recall or warranty, no assistance could be provided. the vehicle was not repaired. the failure mileage was approximately 60,000."

"tl* the contact owns a 2010 mazda mazda3. the contact stated that the interior plastic on the dashboard was degrading, causing the plastic to become reflective and producing a glare on the windshield which impaired her vision while driving. the vehicle was not taken to the local dealer. the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure and informed the contact that the vehicle was out of warranty. the failure mileage was approximately 95,000."

"dashboard above indication panel is sticky/tacky and light reflecting off of this section is visible on the windshield just below eye level."

"tl* the contact owns a 2010 mazda mazda3. the contact stated the dashboard melted, causing a glare while driving in sun light, which made it difficult to see while driving. the dealer was not called. the manufacturer was made aware of failure and stated that it was a known issue for which the warranty was extended however, the warranty on the vehicle had expired. the vehicle was not repaired. the failure mileage was approximately 130,000."

"dashboard material began to melt causing shiny reflection in window. unsafe and not able to 'clean ' i had to install a dashboard cover to stop the reflection issue. i have seen other owners of same car report same issue so it must be a design flaw by manufacturers and i cannot believe there has not been a recall yet. i have not had an accident but it could have occurred had i not recognized the issue and proactively prevented it. *tr"

"the dashboard is melting and light reflects on the windshield impairing my driving making it difficult to safely drive at times not being able to see. mazda said they won't replace it."

"the dashboard on the drivers side melted into the consistency of liquid tar.it is sticky and very shinning causing blinding glare. i took it to the lodi mazda dealer and they told me there was an extended warranty that expired 1 month ago and they could not repair this for free. i called the cooperate office who said they are no longer responsible for the repairs even though they are aware the dashboard was not heat resistant. how ironic that this happened to my car 1 month after the warranty was up. the dealer said it would cost me 1200 dollars to repair.since this was there fault for installing a not heat resistant dash they should replace it at anytime for free. it is very difficult to see out of the front window with the glare the melted dash causes."

"defective dashboard that cannot withstand exposure to sunlight, resulting in the dashboard melting, emitting a noxious smell and taking on a reflective quality. when the dashboard becomes reflective, drivers trying to see through the windshield have to struggle to see past the image of the dashboard in the windshield. mazda failed to notify consumers timely re: the defect. when class action lawsuits were filed, mazda was forced to take action. they offered a limited extended warranty to fix the "cosmetic issue" that resulted. however, bright light reflecting off the melted dashboard is temporarily blinding, causing a harsh glare on the windshield and obscuring vision, putting the driver and others at risk. in addition, mazda is failing to take any action on vehicles outside of the warranty date, stating that it is the consumer's responsibility to obtain service within a timely manner. upon contact of mazda corporate office, there is no record of me even owning the vehicle and my vin number is still listed until the original owner of the vehicle from 7 years ago. i have never received a single notification of a recall or warranty extension since taking ownership of this vehicle in 2012. official start date of the dashboard melting is unknown, however has gotten progressively worse in the past few months. upon contact of the dealership to address issue, i was notified i was out of the warranty window and there was nothing they could do to assist. *tr"