2017 Mazda MAZDA6 - Ratings, Complaints and Recalls

The 2017 Mazda Mazda6 receives an outstanding overall safety rating of 5 out of 5, indicating excellent crashworthiness performance in various scenarios. Notably, this vehicle is equipped with standard electronic stability control, which enhances handling and reduces the risk of skidding or loss of control. Additionally, it offers optional forward collision warning and lane departure warning systems, further contributing to driver assistance and accident prevention.

In terms of complaints and recalls, there have been 36 total complaints reported for this model, highlighting areas where customers have raised concerns. However, it is reassuring to know that there is only 1 recall associated with the 2017 Mazda Mazda6, suggesting that the manufacturer is actively addressing any potential safety issues to ensure the well-being of drivers and passengers.

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Top stats at a glance

Complaint Count

36

Recall Count

1

Investigation Count

0

Safety Rating

5/5

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Safety Features

2017 Mazda Mazda6 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2017 Mazda Mazda6 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2017 Mazda Mazda6 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Mazda Mazda6 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2017 Score 2021 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2017 Score 2021 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 5 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2017 Score 2021 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2017 Mazda MAZDA6

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the vehicles infotainment system has what is called ghost touches. which is very distracting while driving the vehicle. this is a common issue mazda does not seem to have a recall for. the infotainment system behave erratically, and won't allow the user to change settings in the vehicle."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-06-09
Complaint:
"passenger door not closing completely , upon inspection i noticed a latch on the door is simply not locking into place all of a sudden. there was no warning prior the problem occurred all of a sudden not sure how or why."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-11-08
Complaint:
"nothing"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-06-07
Complaint:
"hello! my mazda 6 main screen rebooting every 2-3 minutes. sometimes i cannot get into the menu to make changes. radio is continue working at this time, but navigation is off and i have to put information from the beginning. the main issue is when the screen is restarting while i'm backing up. the back up camera is turning off and it's create a safety issue and can be potentially dangerous for pedestrians and myself!"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-03-01
Complaint:
"similar to the recall on the 2016-2016 mazda6, the 2017 mazda 6 has a touch screen issue (ghost touch). mazda must issue a ssp for this vehicle. it is unacceptable that mazda is aware of this issue and has chosen not to issue a ssp. my vehicle touch screen is unusable because of the ghost screen issue and there is no way for the consumer to disable the touch screen."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-09-07
Complaint:
"my mazda 6 control screen, that displays and is used to control entertainment, car settings (lights, brakes, warnings, etc.), gps, and various safety and control applications failed and was unusable. my car, like so many reported on social media, was just out of warranty. i was forced to pay $1,254 to replace this cmu at my dealership. this defective unit, and it's associated computer, is a known failure by mazda. in fact, it is so known that a recall and an extended warranty period for subject owners was made for the mazda 3 line of cars. this defect is also very, very well known and reported by many mazda 6 owners with no coverage against the defect by mazda and no recall or extended warranty period. mazda 3 owners were treated fairly; mazda 6 owners that suffer from the same defective units are not. it is a very, very expensive and very, very common defect acknowleged by mazda corporation that we should not have to pay to repair."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-07-05
Complaint:
"while driving my 2017 mazda 6 today, the sunroof exploded. there was nothing that struck the sunroof, i had not traveled under an overpass and there wasn't a dramatic temperature change. i have been reading of the increased number of incidents of sunroofs exploding for no reason. my mazda dealership denies there being any "issues"; however, consumer reports and other publications."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-04-02
Complaint:
"i was driving in an urban area, on a city street, and the car ahead of me was making a right turn. as my vehicle was slowing, i covered the brake pedal in anticipation of the possibility of the need to brake. the car in front of me was just about clear and there was still plenty of distance between us. at that time, the smart city brake support engaged and brought my car to a violent stop. i felt immediate pain in 2 locations of my back, due to the jolt. there was not an impending accident. it wasn't even close."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-01-02
Complaint:
"back-up camera froze providing a false picture on cabin screen, which caused a collision. car was in reverse backing up. cabin picture showed object outside of warning range. see attached picture. if a child was behind the car they would have been hit."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-04-07

Recalls for the 2017 Mazda MAZDA6

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda north american operations (mazda) is recalling certain model year 2017 mazda6 vehicles manufactured august 12, 2016, to september 28, 2016 and equipped with optional accessory fog lights. due to an incorrect combination switch being installed, the turn signals may not automatically cancel by the rotation of the steering wheel. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment.""
Consequence:
A vehicle continuously driven with the turn signal flashing may result in confusion to other drivers, increasing the risk of a crash.
Remedy:

Mazda will notify owners, and dealers will replace the combination switch, free of charge. The recall began December 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0316J.

Component(s) Involved: EXTERIOR LIGHTING > TURN SIGNAL
Date of incident: 2016-10-18

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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