2010 Nissan 370Z ROADSTER - Ratings, Complaints and Recalls

"my 370 z nissan was towed january 16, 2018 because of a problem with the electronic steering mechanism. the mileage at that time was 35,357 miles. upon entering the car the steering wheel had locked and i could not start my car. fortunately the car was in the garage at the time. total for repairs was $949 on march 29, 2018 a few months following with mileage at 35,857 miles i again experienced a steering lock problem and the car had to be towed once again …the repairs were covered at that time by warranty since this device was already replaced in january. december 9, 2021 i again experienced a problem with the steering lock mechanism mileage is 42,505 at this point on the car repairs were almost $1800 i find this a huge safety problem because i am a female and could be stranded at any time at any given place with a vehicle that wont operate…. this does concern me as i do travel out of town alone at times. i also drive at night from time to time . i did ask that the mechanism be disabled and was told by the mechanic at nissan they were not allowed to disable the mechanism. my husband spoke with consumer affairs at nissan and they were not willing to help us with this problem. i have considered selling the car but i’m not comfortable doing so without disclosing this problem to a potential buyer. my husband i researched this issue online and it appears that many people have experienced the same issue with their 370 z vehicles"

"nissan escl defect. nissan is aware of this defect on my make and model and refusing to reimburse the towing, part, and labor. never had a problem until 12/9/2019 when my car left me stranded. i had my car towed to a local mechanic who informed me of the well-known escl problem on my specific make and model. because there is not a recall on my vin i'm out roughly $1,200.00. my 2010 nissan 370z has 60,000 miles, is garaged parked and kept in pristine condition from the inside out. i have records of every oil change, tire replacement, battery replacement, windshield wiper replacement, passing vehicle inspection to include recommended 'xxx' amount of mile services recommended by nissan. when i initially contacted nissan i was informed only a nissan dealership could diagnose the problem. there for i paid an additional $150 to have my car towed to nissan. my nissan technician confirmed nissan consumer never called them for the diagnosis and this decision is solely based on the vin number. please advise the appropriate steps to move forward."

"370z yr 2010. i am contacting you first before contacting your ceo. i recently decided to purchase another nissan. planned to trade in above car when out of blue the steering mechanism locked up...fob does not start car . i have replaced the car battery, battery on fob. i have read that you have recalled your 370z 2009/and 2010 on multiple websites. . when i put the vin number is it says 0 recalls on your website. i have spent hours trying all the different recommendations suggested by nissan, friends, utube to start this car nothing works. i have researched and found this is a common problem with a zero recall on my vin. so your company does not stand behind your product with a problem that clearly should be recalled. how many people have to be injured for this defect before you do the right thing...."

"tl* the contact owns a 2010 nissan 370z. the contact stated that the vehicle did not start when the start button was depressed. the vehicle was towed to ll nissan virginia beach (3757 bonney rd, virginia beach, va 23452) where it was diagnosed that the steering wheel lock column box needed replacement. the contact also mentioned that the vehicle was repaired in 2014 for the same failure. the manufacturer was notified of the recurrence and provided case number: 34096503. the vehicle was not repaired. the approximate failure mileage was 70,000."

"tl* the contact owns a 2010 nissan 370z. the contact stated that the vehicle would not start because the electronic steering column lock failed. the vehicle was taken to north bay nissan (1250 auto center dr, petaluma, ca 94952, (707) 769-7700) and was currently being repaired. the manufacturer stated that there was no recall on the vehicle; therefore, the contact would be responsible for the repair cost. the failure mileage was 77,000."

"the vehicle had been parked in a residential driveway. without any indication or warning it was fully immobilized and could not be moved at all. had the vehicle been parked in a remote or congested area a hazard certainly would be presented. the vehicle had to be towed to nissan dealer where the issue was diagnosed as a failed electronic steering column lock (part number 48700 manufactured january 28th 2010). the nissan service fitted a different/revised part at a cost of $1,608.00. nissan has a voluntary service campaign addressing this exact "manufacturing irregularity." a claim was filed but denied because this vehicle/model was not included. nissan customer affairs refused to provide any additional information, stating simply "that is proprietary." a quote from the campaign literature, 'dealer will replace the existing electronic steering column lock (escl) with an electronic steering column box (escb). the escb will replace the escl assembly, but will no longer lock the steering wheel when the vehicle is parked and turned off. the steering wheel locking function is not necessary as the vehicle is also equipped with an anti-theft immobilizer to help prevent theft. installation of the escb will eliminate the possibility of a no-start condition related to the manufacturing irregularity on the escl.' pictures of the defective part, including markings are attached."

"the intellikey warning light came on and the steering locked. there are a large number of complaints regarding this issue. a design and safety issue. the light illuminated when driving. after the car was turned off it did not start."

"i went to the store and parked my car. when i went back out to my car 15 mins later the steering wheel column had locked up and would not allow me to start my car. it no longer recognized the key. this appears to be a reoccurring issue with my make and model and therefore should be a recall."

"defective electronic steering column lock (escl) on 11/11/2017 my 2010 370z would not start in a commercial parking lot, completely disabled. after some quick research, the problem was identified. i cannot believe there is no recall for this issue as there has been for the gt-r, altima and i believe a few other models. i'm afraid that my vehicle may not be covered under those other recalls although the issue is the same. note that nissan discontinued this equipment starting in 2012, likely due to its unreliability. i have owned 4 other nissan vehicles (1989 nissan pathfinder, 350z, sentra, frontier). this is the first time i'm stuck with a "dead" car that will cost me a lot to get repaired. it is now sitting at my nissan dealer and waiting to hear from my service advisor. he was quite aware of this issue."

"my 2010 nissan 370z steering wheel locked up twice in one week."