2016 Nissan MURANO - Ratings, Complaints and Recalls

The 2016 Nissan Murano SUV AWD has an impressive overall safety rating of 5, with top scores in various crash tests including front, side, and rollover protection. Additionally, this car comes equipped with electronic stability control as a standard feature, providing additional safety and control on the road. While it does not have lane departure warning, it does offer forward collision warning as an optional feature to help prevent accidents.

In terms of complaints and recalls, the Nissan Murano has had 89 complaints reported and 5 recalls issued. These numbers suggest that while the car is generally safe and reliable, there have been some issues that owners should be aware of and address promptly to ensure continued safety on the road.

Top stats at a glance

Complaint Count

89

Recall Count

5

Investigation Count

0

Safety Rating

5/5

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Safety Features

2016 Nissan Murano SUV AWD Safety Features

Here are the safety features that come as standard on the 2016 Nissan Murano SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2016 Nissan Murano SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Nissan Murano SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2016 Score 2024 Score
Overall Front Crash Rating Not Rated 4 5
Front Crash Driver Side Rating 4 4 5
Front Crash Passenger Side Rating 4 4 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2016 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2016 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2016 Nissan MURANO

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"both driver and passenger airbag lights have been on for about a year. this vehicle has never been involved in a car accident. i recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. the code the dealer found was b00a0-00, occupant sensor unit, abnormal voltage. the dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors."
Components Involved: AIR BAGS
Date of incident: 2024-04-06

Complaint:
""passenger airbag off" light is on"
Components Involved: AIR BAGS
Date of incident: 2019-01-08

Complaint:
"air back passenger light is on..."passenger airbag off""
Components Involved: AIR BAGS
Date of incident: 2019-01-08

Complaint:
"air back passenger light is on... says "passenger air bag off""
Components Involved: AIR BAGS
Date of incident: 2019-01-08

Complaint:
"the passenger airbag deactivates itself randomly while a passenger is seated and belted in. this continues even while the car is moving. the electrical computer system also intermittently malfunctions and won't follow the touch screen's commands or communicate with paired cell phones. this has been reported multiple times both to the dealership and to nissan directly. the dealership has tried multiple times to diagnose the problem and failed every time. they no won longer return our calls. we have 3 videos spread over many months that prove the problem is occurring, but the dealership no longer responds, and neither does nissan. these malfunctions occur as soon as the car is started at rest and continues while in motion at all speeds including highway travel and city streets. i would like the dot and the hsa to give me some way to submit the videos that show this intermittent problem is occurring, and to force nissan to fix this or refund our money before it gets me killed."
Components Involved: AIR BAGS
Date of incident: 2018-05-05

Complaint:
"we are having a problem with the passenger air bag light. it doesn't always go off when someone is sitting in the passenger seat. we've been informed if the light does not go off the passenger will not be protected by the air bag system. we've been told to turn the car off then restart it that this will solve the problem. this means we have to leave the road find a place to park shut the car off and restart it. this can be very difficult when on the freeway. our concern is sometime we may not notice the air bag light is on, have an accident and the passenger won't be protected by the air bags. this has been going on hundreds of times since we bought the car brand new in june 2016 and nissan tells us they can't find anything wrong with it. *js"
Components Involved: AIR BAGS
Date of incident: 2018-06-06

Complaint:
"190 pound passenger sitting straight upright, airbag light is illuminated on center console indicating that the passenger airbag is turned off while vehicle in motion for at least 30 minutes in duration. i rarely have passengers but this has occurred twice in 10k miles. i purchased the vehicle in 9/2016."
Components Involved: AIR BAGS
Date of incident: 2017-05-02

Complaint:
"the front passenger side air bag sensor is faulty. when my 67 lb daughter sits in the front seat, the air bag light turns off indicating that the airbag is active. i brought the vehicle in to the dealer and they "updated and re-calibrated" the sensor, but i am still having the same issue. i was given another murano as a loaner vehicle while they repaired mine and when my daughter sat in the front seat of the loaner vehicle, the air bag indicator turned off as well, indicating that the air bag was active, which is telling me that this is not isolated to my vehicle. i need to get this issue resolved and not sure where to turn, so i'm filing a report here. *tr"
Components Involved: AIR BAGS
Date of incident: 2018-02-01

Complaint:
"tl* the contact owns a 2016 nissan murano. while driving various speeds, the passenger side air bag warning light illuminated on the instrument panel. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 600."
Components Involved: AIR BAGS
Date of incident: 2018-02-05

Complaint:
"the front passenger air bag sensor consistently fails to recognize the 150 pound passenger riding in the car. if, while starting the car, the front passenger moves in any fashion, the air bag indicator remains on, indicating the air bag is "off". no matter what the passenger does, including putting the seat belt on or off, once the air bag sensor is on, it will not go off. i must then turn the car off, ask the passenger to hold perfectly still, then restart the engine. if the passenger remains perfectly still while the car is turned on, the air bag sensor will turn off, indicating the air bag is "on". this occurs everytime i start the car. if i do not take this very specific set of steps, and i subsequently fail to notice the indicator remains on (air bag off), my passenger is in danger while driving. if the passenger enters the car while the engine is already running, i get no indication whatsoever from the air bag sensor. for example, is it activated or not? i have zero confidence in the front passenger air bag sensor."
Components Involved: AIR BAGS
Date of incident: 2016-02-02

Recalls for the 2016 Nissan MURANO

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"nissan north america, inc. (nissan) is recalling certain 2015-2017 nissan murano, 2016-2017 nissan maxima, 2017-2018 nissan pathfinder, and 2017 infiniti qx60 vehicles. the anti-lock brake (abs) actuator pumps may allow brake fluid to leak onto an internal circuit board."
Consequence:
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy:

Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2018-09-07

Recall:
"nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima vehicles manufactured february 10, 2015, to august 19, 2016 and equipped with intelligent cruise control, 2015-2017 murano vehicles manufactured august 22, 2014, to august 19, 2016 and equipped with intelligent cruise control, and 2015-2016 murano hybrid vehicles manufactured august 22, 2014, to july 19, 2016. the affected vehicles have anti-lock brake (abs) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board."
Consequence:
A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy:

Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2016-09-02

Recall:
"nissan north america, inc. (nissan) is recalling certain model year 2016 murano vehicles manufactured december 17, 2015, to february 11, 2016, and 2016 maxima vehicles manufactured november 25, 2015, to february 12, 2016 and equipped with an antilock braking system (abs) and vehicle dynamic control (vdc). the abs actuator may have a damaged o-ring that may result in a lack of brake fluid pressure."
Consequence:
Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy:

Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2016-04-07

Recall:
"nissan north america, inc. (nissan) is recalling certain 2015-2018 nissan murano, 2016-2018 nissan maxima, and 2017-2019 nissan pathfinder and infiniti qx60 vehicles. these vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18v-601. in addition, this recall expands the previous population. the anti-lock brake system (abs) actuator pumps may allow brake fluid to leak onto an internal circuit board."
Consequence:
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy:

Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2019-11-08

NISSAN Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

NISSAN ranks 5 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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