2017 Nissan MURANO - Ratings, Complaints and Recalls

The 2017 Nissan Murano SUV FWD does not have an overall safety rating available. However, it comes equipped with standard electronic stability control and optional forward collision warning features, which are important safety additions. Unfortunately, it does not have lane departure warning. In terms of specific crash ratings, the vehicle has not been rated for front or side crash safety. It is noted that there have been 93 complaints reported for this model and 3 recalls issued. It is essential for drivers to consider these factors when evaluating the overall safety of the Nissan Murano.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

93

Recall Count

3

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2017 Nissan Murano SUV FWD Safety Features

Here are the safety features that come as standard on the 2017 Nissan Murano SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2017 Nissan Murano SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Nissan Murano SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2017 Score 2024 Score
Overall Front Crash Rating Not Rated Not Rated 5
Front Crash Driver Side Rating 4 Not Rated 5
Front Crash Passenger Side Rating 4 Not Rated 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2017 Score 2024 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 5 Not Rated 5
Side Crash Passenger Side Rating 5 Not Rated 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2017 Score 2024 Score
Rollover Rating 4 Not Rated 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2017 Nissan MURANO

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"is the pearl white paint peeling off the car all over i cannot drive it in the rain. the paint falls off. i cannot wash it but paint peels off the car only has 42,000 miles on it. i bought it brand new it started in july i have went to several dealerships and consumer affairs, and no one seems to help me. it is all over the internet. this is not due to any warranty. this is a product before it was built. the paint is no good the car is worthless the way it looks i’ve taken very good care of this car. it’s been stored in a garage. i’m the one drives it. there’s nothing else wrong with the car except the paint is coming off when i go down the highway."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-08-07
Complaint:
"car is a safety hazard from october 2022 to current. i have had this car at the beau townsend nissan dealership service center, vandalia, oh multiple times, about the safety issue of the car slowing down with floor acceleration then shutting off on 4 lane highways just barely escaping severe accidents. each time dealership isn’t able to fix issue, had me spend $800 to fix what they thought it was, reset codes which has not fixed the safety issue. latest issue occurred 4/27/23 traveling on 3 lane highway in middle lane 3 hours from my home at 70 mph speed limit. car abruptly started slowing down without cause, and almost created a bad accident. luckily, i was able to get the car to the right narrow shoulder strip before it shut off, police came to assist with keeping me safe in my vehicle until i could have the vehicle towed 3 hours back to beau townsend nissan for more diagnostics. i opened a case with nissan consumer affairs prior to this last safety incident and to date nothing has been done. i have multiple documentation with the dealership about my car being a safety risks to me (senior citizen) and others on the road. the only people to date that seem to understand the safety severity this involves are the highway police and towing services who have provided me safety every time the car shuts down abruptly while traveling. i’m reaching out to you in hope that this concern can be addressed before you learn about me and possibly others in a fatality situation. thank you in advance for any help you can provide in this matter. yes, i’m available for inspection of the safety concern specific to my vehicle."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-03-04
Complaint:
"the sunroof/moonroof drain tubes stop up and leak down the interior door frame and also into the floorboard of the car regularly. i have been in contact with nissan regional and they tell me its a maintenance problem. i read through the owners manual multiple times and nowhere does it mention sunroof drain tubes or anything related to sunroof drains. it does not mention it in the maintenance portion of the book or anywhere else. the issue with it leaking into the car is mold. this is a design flaw by nissan, and unless a nissan dealership submits it to nissanusa as a design flaw, nothing can be done. obviously a dealership will not submit it because they can make $159 each time a customer comes in to have those lines unclogged. never buy a nissan with a sunroof!!!!!! mine has leaked into my car four times since 2021. it has flooded and molded my entire interior."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-07-03
Complaint:
"i purchased this used vehicle on 4/4/20 and during a test drive the unavailable front radar obstruction came on and they stated it was because we were close to other cars. the sensor kept going off with nothing around while driving so took it to local nissian dealer and they diagnosed it as a bad sensor which is about $1400 to repair. asked nissian to pay as a goodwill gesture and they denied it. i purchased an extended warranty which will not cover it. as explained to the selling dealership and nissian corporate this is a safety hazard and i should not be held responsible for repairing the sensor. whenever the car is in motion the sensor goes off..about 8-10 during a 12 mile trip. i need help with this sensor. the selling dealership knew this was faulty and so does nissian and no one will help. this is placing my life and other drivers at risk. please help...."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-04-04
Complaint:
"a friend brought this to my attention july 2, 2020. vehicle's catching fire, going up in flames, terrified to drive my car. i sent this message to nissan via email, all social media and direct messaging and was told someone would contact me but i have not heard from anyone. i was given a case number i have since move my car parked in front of the house phone on the street because we do have oxygen in the house for my mother whose on hospice and i'm on disability. see attachment image of response from nissanusa via messenger on facebook. i haven't received anything regarding this recall and my car is parked in the garage.vin [xxx] this is terrifying, my daughter's room is on that side of the house and i have an 86 yr mother with dementia and my own medical issues. i chose this car for the leg room and to transport my mom. it was purchased from central autohaus, richardson, texas. please click on the link and read it. https://www.click2houston.com/consumer/2020/07/02/nearly-400000-vehicles-on-the-road-could-catch-fire-and-there-is-no-fix-for-the-problem/ watch "nissan murano owners says manufacturer has been unhelpful after vehicles catch fire" on youtube https://youtu.be/soagqpc5m_e information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-02-07
Complaint:
"while driving with the cruise control engaged on my 2017 nissan murano, a message appears on dash: unavailable front radar obstruction. the cruise control disengages at that point, requiring the driver to use the accelerator. at that point, i think the automatic braking is also disabled. the car currently has about 38000 miles on it and is 2 years old. the frequency of the problem has increased over time. i checked to make sure the sensor at the front bumper is clean. this error will happen on days with no rain or snow. at first, it errored when exiting a tunnel, but now it occurs randomly (but so far only when using cruise control). since it is over the 36000 mile warranty, nissan requires a diagnosis from the dealer. this is a safety problem that should have a recall. i also recently rented a 2018 nissan altima while on vacation, and it was really bad. it errored about every 5 minutes, even without cruise control. nissan has a recall for the rogue model. according to information on the internet, the problem is a sensor manufactured by bosch."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-04-10
Complaint:
"forward radar which controls the automatic braking system and cruise control stops working for no reason - states radar not available, obstruction, when the car is in motion. unit has been replaced once and just starting not working again. when this happens the cruise control goes off and the car slows down quickly. this is a real safety concern for cars behind you as brake lights do not come on warning that you are slowing down."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-03-04
Complaint:
"happens at least once a trip. the front radar, used for collision mitigation/intelligent cruise control, shuts off and reports obstruction for no apparent reason. this renders the safety systems useless."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2017-04-07
Complaint:
"driving on the road when loud shotgun blast sound above resulting from the sunroof exploding. no traffic in front to say a rock hit it nor anything above like an overpass to drop something from."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-06-05
Complaint:
"driving down an open paved county road, driving straight at around 60 mpg. no cars in sight, no trees or building near the road and we heard what sounded like a gunshot inside the vehicle. we looked around and couldn't tell what happened. i looked up and there was a hole in the center of the moonroof then glass started falling. my kids in the backseat had more glass than the front. the glass that was remaining was curved up which seamed strange because no one touched the roof. we have a panoramic moonroof but it was only the movable piece exploded. roof and windows were closed, it was 85 degrees outside and we had the air conditioning on. i called nissan and opened an incident and they denied any responsibility stating glass isn't covered and since there is no evidence showing it exploded and wasn't hit they are not liable. i have full coverage glass insurance so i wouldn't have to pay either way it is the point that this is not my fault and after looking at all of the same issues with these glass roofs it should be the responsibility of the car manufacturer."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-09-04

Recalls for the 2017 Nissan MURANO

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"nissan north america, inc. (nissan) is recalling certain 2015-2017 nissan murano, 2016-2017 nissan maxima, 2017-2018 nissan pathfinder, and 2017 infiniti qx60 vehicles. the anti-lock brake (abs) actuator pumps may allow brake fluid to leak onto an internal circuit board."
Consequence:
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy:

Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2018-09-07
Recall:
"nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima vehicles manufactured february 10, 2015, to august 19, 2016 and equipped with intelligent cruise control, 2015-2017 murano vehicles manufactured august 22, 2014, to august 19, 2016 and equipped with intelligent cruise control, and 2015-2016 murano hybrid vehicles manufactured august 22, 2014, to july 19, 2016. the affected vehicles have anti-lock brake (abs) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board."
Consequence:
A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy:

Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2016-09-02
Recall:
"nissan north america, inc. (nissan) is recalling certain 2015-2018 nissan murano, 2016-2018 nissan maxima, and 2017-2019 nissan pathfinder and infiniti qx60 vehicles. these vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18v-601. in addition, this recall expands the previous population. the anti-lock brake system (abs) actuator pumps may allow brake fluid to leak onto an internal circuit board."
Consequence:
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy:

Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of incident: 2019-11-08

NISSAN Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

NISSAN ranks 5 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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