2017 Nissan ROGUE - Ratings, Complaints and Recalls

"i have water leak and mold growing in the passenger side of the vehicle for about a month. i took car to rockaway nissan, where i bought the vehicle. the dealer stated that, they found sunroof drain hoses clogged with water and debris causing back flow of water into cabin which they claimed cleared and tested for leak and should remedy the issue. unfortunately, i am still having the leak even after the work they did. i took my car to get inspected and check for leak again. now they are saying that they don't know where the water is coming from and they advised me that it is safety hazard to drive this car and advised me to call nissan corporate office directly. i called nissan consumers affairs, and they are saying that it is the dealer that is supposed to fix not them. am worried that driving this car can create fire and other safety hazard with all this water leaking. thank you"

"intake manifold part number 14001-7fh0c broke down while driving. vehicle would not accelerate, when taken to mechanic, the code indicated that the intake manifold needs to be replaced. nissan is aware of this and i have a case number with them. case # [xxx] i was on the freeway when this happened, me and my wife were both very worried because there was no exit nearby as we were going up and down hills with other vehicles going around us. the component was inspected by a mechanic at sun devil auto. i contacted the nissan dealership and when they received the code error, they said i did not need to bring the vehicle in for inspection as that part is needed to be replaced. there were no warnings, no symptoms, and no warning lamps initially. this all happened as i was on a road trip from gilbert, az to williams, az. then suddenly before i reached payson, az it stopped accelerating. it took about 3 hours of driving this way maybe between speeds of 35-40mph back from payson, az to gilbert, az before the check engine light ignited and i was able to get the vehicle diagnosed at my nearest mechanic. i ordered the intake manifold and paid for it on 7/31/2023, but it has been on backorder because they stopped production on the original version and only want to sell an "updated" version of it as this failure known to nissan usa inc. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"twice in two years the sunroof drains have clogged causing severe water leaking into the cabin of the vehicle. the first time, the dealer cleaned them out and took everything out of my car to clean it, including seats and carpet. now they are saying i will have to pay for it. nissan has a recall regarding a leak into the dash side harness, i am wondering if this is only on vehicles with sunroofs. i talked to nissan, they said there is nothing they will do for the issue. when i called the service department at the local nissan dealer, i was told by one of their managers, "thats why i will never buy a nissan with a sunroof". this is clearly a known issue, there are thousands of people talking about this issue on forums. i was criticized when i was asked if the vehicle is usually parked outside. i told them that it was, which is not an abnormal practice in the us. basically they said its my fault for the leak because i park outside. the main issue now is that the car is so waterlogged that it is starting to mold or mildew. everything in the car is soaked, it is unusable. i do not understand how they know about this issue but have not done a recall to fix it."

"i was contacted by the dealer via a letter indicating the vehicle could have a recall. i failed to ask them what it was when i called to make an appointment. when i visited the dealer's service department, i was surprised to be referred to a salesperson (you see, one of the options is for the car owner to sell their vehicle and get a new one). i believe this practice is deceptive and dealers should not be allowed to send letters using the national traffic and motor vehicle safety act and insinuating that there may be a recall associated with the vehicle."

"nissan rogue's rear door has a sharply angled edge (right below the outside door nob/handle), which can be dangerous for young kids. while getting out of the rear door, my son who is 4 years old hit his head on the angled edge of the door and cut his head. looking at other cars in the same class, most other doors have smoothed angled edge or relatively straight edge with no angled edge."

"the sunroof self combusted (not rock or object hit it) while driving on the freeway. it shattered and pieces were flying off until i could stop. i believe there is some defect with that glass and or the protective coating that causes this from what i have learned. it is extremely dangerous and thankfully we had the sunroof cover closed."

"my mother and i opened the trunk to place a luggage inside, when a part of the rear hatch detached and hit us as it fell. the piece is plastic and has no warning sensors."

"the ignition key on the jack knife key fob unlocked itself into the folding position, which pulled the key out of my vehicle's ignition while i was in motion on a freeway going approximately 60 mph on highway 99. my whole vehicle suddenly began slowing down without me realizing what had happened. i was able to safely pull to the side of the road and discovered the jack knife key fob had unlocked hanging downwards forcing the ignition key to come halfway out of the ignition. no warning lights went off."

"the heat and air conditioning unit having intermitant issue. last year after 8 hr. drive in 108 degree weather the air cond. unit started blowing luke warm, after air was turned off for 1 hr. it started working.then stopped again several hours later. then turned off again for 1hr. then worked again.this problem still continues, as well as heater doing the same thing.took to dealer they said they could not replicate the problem.said i should bring in when it totally breaks."

"car unexpectedly stopped during highway speeds, with no warning. car went from 75mph to 0mph. driver barely had time to be able to pull off to the side."