2020 Nissan ROGUE - Ratings, Complaints and Recalls

The 2020 Nissan Rogue has an overall safety rating of 4 out of 5 according to the data provided. In specific crash scenarios, it scored well with a 4-star rating for overall front crash, 5-star ratings for overall side crash, and a respectable 4-star rating for rollover. The vehicle also comes equipped with electronic stability control, forward collision warning, and lane departure warning, enhancing its safety features.

In terms of complaints and recalls, the car has received a total of 86 complaints and 1 recall. While the number of complaints is moderately high, the single recall suggests that Nissan is actively addressing any potential safety issues in the Rogue model. Overall, with its decent safety ratings and advanced safety features, the 2020 Nissan Rogue can be considered a safe choice for potential buyers.

Top stats at a glance

Complaint Count

86

Recall Count

1

Investigation Count

0

Safety Rating

4/5

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Safety Features

2020 Nissan Rogue SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Nissan Rogue SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Nissan Rogue SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Nissan Rogue SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2008 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 3 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2008 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2008 Score 2020 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2020 Nissan ROGUE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"cars automatic emergency braking activated for no apparent reason"
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2023-04-10

Complaint:
"when driving the front end collision light comes on and stops the vehicle in the middle of the road and there is nothing in front of the car. this is very dangerous if there's a car behind you and my car suddenly comes to a stop. i spoke to my dealer and they said this was common since that sensor is sensitive. they're sollution was for me to turn it off. so now i would not have front end collision warning or safety."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2023-11-06

Complaint:
"crash detector light flashes on and off."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2025-02-01

Complaint:
"the front censors activated during snow storm triggering the brakes to lock and steering wheel to lock. the car slid 50 yards across 3way stop sign intersection into a house front lawn. the same censors keep coming on all the time thinking that something is in front of car but nothing is there. i have recorded the censors lights on a few times. nissan an nissan dealer have told but no one seems to try to fix it. i'm filing a complain with ny state attorney general office. i can't take it anymore."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2024-05-01

Complaint:
"in october of 2022, while i was driving my 2020 rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that i can understand. i immediately pulled the car off the road. it showed a triangle with an exclamation point within it in the dash display. i shut the car off and when i restarted it the triangle was gone and it drove ok. i later read online that this could be an aeb issue. it was a clear day with no rain and no cars close in front and, luckily, behind me. it scared the hell out of my wife and i. i no longer feel safe in the car if it can do this for no reason! i brought the car into a nissan dealer to have it checked on 9/20/22. they did not find any problems with it. they also did not see any fault codes that something happened within the vehicle's memory. i find it unbelievable that the car did not record the fault. to me this means that nissan has deliberately disabled this function for this fault. i have done a lot of research and apparently this is a well known issue with nissan vehicles, not just the rogues. i have also read that there are 2 class action suits against nissan for this. i brought the vehicle in again in jan 2023 to get the car checked again for the false activation of aeb, feb, or fcw. this time i asked to have it checked per ntb18-041d and reprogrammed to the latest software and/or any required hardware to fix this well known issue. they said this ntb was not for my rogue and did not fix it. i have read that this is normal for this defect shown in the ntb. i am still afraid to drive this car and have only driven it about 400 miles since it was looked at. and now i only drive it with the aeb disabled as i was instructed by a tech in the service dept. i would really like to be able to use the aeb safety feature without fear of it falsely locking up the brakes while i'm driving. this rogue only has 6835 miles on it."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2021-01-10

Complaint:
"was driving on a county highway in mercer county, nj that i’ve driven many times before around 40-45 mph in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. it was a terrifying experience as it happened so fast and i had no control over the vehicle. the blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. it actually took me a few minutes to make sense of what happened. there was seemingly no logical reason the automatic emergency break system should have activated. i drove it slowly to the dealer and left it as it was a weekend. next day they checked the car/sensors and could not find an issues and said the software was up to date. they opened a ticket with nissan who advised to replaced and configure the sensor. i pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to nissan). if someone had been behind me, i was driving faster, or bad weather was present it could have ended very badly. i’m terrified it could happen again that i plan to keep that feature turned off when driving on high speed or busy roads. the annoying part is you have to manually turn it off each time you start the car. i’ve only had it back for a day so not sure what will happen. while the dealer did all they could to help me and make sure my car was safe, i think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2023-04-10

Complaint:
"i was stopped at a stop light, when it turned green i hit the gas and within a few seconds, an alarm came on and the car hit the brakes and stopped the car. there was no reason for this to happen. no one in front of me hit their brakes. if there was someone close behind me, i could've easily been rear ended."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2021-01-10

Complaint:
"purchased my care in september of 2020. shortly, after having my car i noticed this orange light flash in dash. i was able to capture a picture. then, i sent it to my car salesman. he stated that he did not know what it was. so, it has done this several times since then. i researched this light and found out that it is the braking system. even when there is nothing in the presence of the car it will appear. this is a scary thing. consumer stated car would stop with nothing in front of it or the speed had not accelerated over 20 miles."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2022-07-10

Complaint:
"the contact owns a 2020 nissan rogue. the contact stated that on several occasions while driving at highway speeds, the forward collision-avoidance system erroneously activated causing the vehicle to abruptly stop in the middle of the highway. during the failure, there were no other vehicles or objects nearby to cause the system to activate. the vehicle was taken to the local dealer who was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 10,000."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2021-01-02

Complaint:
"the contact owns a 2020 nissan rogue. the contact stated while driving 55 mph, the vehicle independently came to an abrupt stop as the automatic emergency brake warning light appeared on the instrument panel. the contact was able to resume normal driving after the failure however, the warning light remained illuminated on the instrument panel. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not diagnosed nor repaired. the failure mileage was 4,863."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2021-02-07

Recalls for the 2020 Nissan ROGUE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"nissan north america, inc. (nissan) is recalling certain 2014-2020 rogue and 2017-2022 rogue sport vehicles equipped with a jackknife style ignition key. the jackknife key may collapse into a folded position while driving."
Consequence:
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy:

Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

Component(s) Involved: ELECTRICAL SYSTEM > IGNITION > ANTI-THEFT > IMMOBILIZER/PROXIMITY > KEY/SENDER
Date of incident: 2023-02-16

NISSAN Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

NISSAN ranks 5 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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