2019 Toyota AVALON - Ratings, Complaints and Recalls

The 2019 Toyota Avalon has an impressive overall safety rating of 5 out of 5 according to the National Highway Traffic Safety Administration (NHTSA). This rating is based on various crash tests including front and side crashes, as well as rollover tests. The Avalon is equipped with electronic stability control, forward collision warning, and lane departure warning systems, which are all standard features contributing to its high safety rating.

In terms of specific crash test ratings, the Avalon received 4 out of 5 for front crash tests and 5 out of 5 for side crash tests. Additionally, it scored well in rollover prevention with a rating of 4. The car also performed excellently in side barrier and pole crash tests, receiving ratings of 5 out of 5 in both categories.

Despite its high safety ratings, it is worth noting that there have been 52 complaints and 4 recalls reported for the 2019 Toyota Avalon. These numbers should be taken into consideration alongside the safety features and crash test results when evaluating the overall safety of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

52

Recall Count

4

Investigation Count

0

Safety Rating

5/5

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Safety Features

2019 Toyota Avalon 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2019 Toyota Avalon 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Toyota Avalon 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Toyota Avalon 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2019 Score 2022 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 4 4
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2019 Score 2022 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2019 Score 2022 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2019 Toyota AVALON

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"on the morning of sept. 28, 2022, after my wife arrived home from work the previous night, and as i walked past her car, i heard the fuel pump running. the engine was not running, all switches were off and the doors were locked. i retrieved the key fob for the car, unlocked the doors, and entered the car. upon pushing the start button, the fuel pump shut off, then the engine started. i let it run for one minute then shut the engine off. at this time the fuel pump shut off as well. to my knowledge the fuel pump has not continued to run, after the engine was shut off, since then. there have been 2 nhtsa campaigns recalling the fuel pumps on these vehicles, # 20v01200 and # 20v68200. when i contacted the dealership where she purchased the avalon in january 2022 the service adviser stated the fuel pump in her car was replaced nov. 13, 2020. there may still be a problem with the denso fuel pumps in these vehicles. if the fuel pump continues to run like this one did, and the fuel level in the tank is not high enough to properly cool the pump, it could possibly overheat and cause a fire. i would suspect this has occurred in more than just this 1 vehicle. to err on the side of safety i believe there should be another recall to replace the fuel pump. if not that, then a recall should be initiated to check the vehicle software for a programming malfunction that would cause the fuel pump to continue to run with the engine shut off."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2024-04-09
Complaint:
"my vehicle is equipped with a low pressure fuel pump which may stop operating if this was to happen the vehicle will stall and not be able to restart and if it happens while driving on the interstate which i drive 45 mins one way to work daily then the car will lock up and i wont be able to move it and could cause accidents to where the vehicle could explode and toyota has no idea how to fix it and its been sitting since oct 2020. i have contacted their corporate office and the dealership in which neither are willing to work with me in regards to payments being exempt till they know how to fix my car. they said its either i wait it out till they know or trade it in for an equal trade. my issue here is the car has lost equity in it so the new loan would probably be upside down on the ltv which is costing me, they pull my credit which would make it go down, dont get me wrong its loan worthy but why should i have to go thru all this red tape when they are the ones who caused the issue by selling a lemon to customers. why do i have to continue to make payments on a car that i have only owned since may 2020 and has been sitting since oct that i can only look at ...i mean how long does one have to payout without getting anything in return? this cannot be legal for them to continue to charge people for products they cant use??? i love this avalon and it is top of the line with the extras so i am completely happy with it but toyota is not being fair. they have given me the rental car so i dont loose my job but that is something they should do for god sakes. and that doesnt have anything to do at all with the payments i have to pay on a car i can only look at for the last 4 months...please help me thank you in advance."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-01-10
Complaint:
"after seeing a news report about a fuel pump recall in toyota avalons, i checked my vin on the nhtsa website and, indeed, my vehicle is included in the recall. i immediately contacted my salesperson at the toyota dealership and asked him to check on the recall resolution. he responded that there was no remedy available yet. since the recall occurred in january 2020, it is unacceptable that there is no remedy yet. i have never received any documentation or correspondence from toyota regarding this recall. i am a senior citizen with impaired health who lives alone. it is critical that i have a safe vehicle to drive to my frequent medical appointments. that is why i purchased this vehicle in the first place. i do have to drive on highways in order to get to these appointments and this recall makes me very anxious!"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-01-01
Complaint:
"tl* the contact owns a 2019 toyota avalon. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. the contact stated while turning into her neighbors driveway, when the vehicle began to stall and then accelerated forward. the contact lost control of the vehicle and crashed into the neighbors metal fence. the contact stated an unknown red sign warning light was illuminated. the air bags failed to deploy. a police report was not filed. the contact did not sustain any injuries or seek medical attention. the vehicle was towed to repair facility and had cosmetic repairs. the vehicle was repaired. the manufacturer had been informed of failure. the failure mileage was approximately 6,240."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-07-09
Complaint:
"i have not heart about my recall which is ongoing and is dangerous, i want it repaired as soon as possible as it concerning, as per toyota, a malfunctioned fuel pump, please help"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2019-03-07
Complaint:
"no update regarding the nhtsa recall id #20v012 remedy."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-01-01
Complaint:
"the fuel pump failed, my 2019 toyota avalon stalled in traffic putting everyone in harms way. and there was no way to get to safety, many were at risk, why? the car was in motion and stopped! it was a turn affecting drivers behind me, in front of me, involving traffic on two streets of an intersection. *tr"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-01-05
Complaint:
"while driving on the road the vehicle will stall as if it's not getting any fuel. when the vehicle is parked and turned off i can hear the fuel pump running."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2019-04-02
Complaint:
"nothing has happened yet, but i have a new car, 4800 miles on it, 3/17/20 i rec'd a recall notice because its fuel injection system, toyota says, may suddenly stop working while i am driving and i won't be able to restart the car assuming i haven't been killed. i do not want a car with this problem and toyota says they have no fix currently! i have written to their chief legal counsel for a replacement of my faulty auto with a new vehicle (not the same model with the problem) of a model of comparable value. i don't think i should risk my life while toyota looks for a fix for a life-threatening flaw. registered letter sent to toyota chief legal counsel 3/31/20. i have no safe vehicle to drive, but i do not want to drive a camry or corolla loaner when i am covered by a warranty for the 2019 avalon i paid cash for in full!"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-05-03
Complaint:
"when i pump 91 gasoline at quick trip it want take but 4 dollars and click off! then when i take the pump out it spits all the gas out that was put in! then i proceed to cum n go it fills correctly! it was the 3rd time i was on highway seen a quick trip and gas would not take! last try was quick trip pump 7 about 6:20 muskogee oklahoma thursday 3/5/2020! just wondering if it was car or gas stations problem!"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-05-03

Recalls for the 2019 Toyota AVALON

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-11-04
Recall:
"toyota motor engineering & manufacturing (toyota) recalled certain 2018-2019 4runner, highlander, camry, land cruiser, sequoia, sienna, tacoma and tundra, and lexus rc 300, rc 350, gs 350, gx 460, is 300, lc 500, ls 500, lx 570, rx 350l, and 2019 toyota avalon and corolla, and certain lexus nx 300, and es 350 vehicles on january 13, 2020. on march 4, 2020, toyota expanded the recall to include certain 2014-2015 toyota 4runner and land cruiser, 2018 avalon, corolla, 2014 fj cruiser, 2017 sienna and lexus 2018 es 350, 2018-2019 gs 300, 2013-2014 gs350, 2014-2015 gx 460, is 350 and lx 570, 2014 is f, 2018-2019 is 350, lc 500h and ls 500h, 2013-2015 ls 460, 2015 nx 200t and rc350, 2017 rc 200t and rx 350. toyota also removed the 2018-2019 toyota 4runner and land cruiser and 2018-2019 lexus gx 460 and lx 570 and 2019 nx300 from inclusion in..."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-01-13

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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