2019 Toyota C-HR - Ratings, Complaints and Recalls

The 2019 Toyota C-HR boasts an impressive overall safety rating of 5 out of 5, making it a top choice for those prioritizing safety on the road. It excels in various crash scenarios, with high ratings in front and side crashes, as well as in rollover and pole crash situations. Additionally, this model comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, further enhancing its safety features.

In terms of complaints and recalls, the 2019 Toyota C-HR has a total of 27 complaints and 3 recalls reported. While the number of complaints is something to note, the presence of recalls suggests that the manufacturer is actively addressing any potential safety issues to ensure the well-being of drivers and passengers. Overall, with its stellar safety ratings and advanced safety technologies, the Toyota C-HR stands out as a safe and reliable choice in the competitive automotive market.

Top stats at a glance

Complaint Count

27

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2019 Toyota C-HR 5 HB FWD Safety Features

Here are the safety features that come as standard on the 2019 Toyota C-HR 5 HB FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Toyota C-HR 5 HB FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Toyota C-HR 5 HB FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2018 Score 2019 Score 2022 Score
Overall Front Crash Rating 4 5 4
Front Crash Driver Side Rating 5 5 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2018 Score 2019 Score 2022 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2018 Score 2019 Score 2022 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2019 Toyota C-HR

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"transmission has failed on this 2019 toyota chr 2 years after purchase. took to toyota dealership and was told this vehicle is notorious for transmission issues from year 2018-2020. both toyota dealership and headquarters are unwilling to look into the issue because there is no “recall” even though supervisor at dealership stated this is an ongoing issue. $10,000 quote for a $17,000 vehicle. vehicle is out of warranty and was not given any help with this issue."
Components Involved: POWER TRAIN
Date of incident: 2024-02-01

Complaint:
"transmission humming at 76k miles, and jerking wildy, almost caused wreck that could have killed me and daughter! and i am not, and i repeat i am not the only one with this problem. all it takes is a quick google search to find out that nearly all 2018-2019 toyota ch-r owners are all complaining about this, and for a 9k transmission when you still owe 16-24k in payments is ludicrous! toyota needs to address and fix the issue!"
Components Involved: POWER TRAIN
Date of incident: 2025-02-11

Complaint:
"noise. rumbling transmission issue. potential injuries"
Components Involved: POWER TRAIN
Date of incident: 2023-05-09

Complaint:
"the contact owns a 2019 toyota c-hr. the contact stated while driving at various speeds, an abnormal whining sound was coming from the rear axle hubs. the contact had taken the vehicle to a dealer where they informed him that they could not offer any assistance due to the vehicle being out of warranty. the manufacturer was also notified of the failure and a case number was provided. the contact was informed that a representative would call back however, the contact had not received a response. the vehicle was not repaired. the approximate failure mileage was 115,000."
Components Involved: POWER TRAIN
Date of incident: 2023-04-05

Complaint:
"tl* the contact owns a 2019 toyota c-hr. while the vehicle was parked with the engine running, it reversed out of the driveway independently and crashed into a parked vehicle. there were no injuries and a police report was not filed. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. the vehicle was included in nhtsa campaign number: 18v710000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 2,500."
Components Involved: POWER TRAIN
Date of incident: 2019-09-11

Recalls for the 2019 Toyota C-HR

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2019-2020 c-hr and 2020 corolla and corolla hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. the seat belt webbing sensor locking mechanism may not lock as intended."
Consequence:
In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy:

Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Component(s) Involved: SEAT BELTS > REAR/OTHER > BUCKLE ASSEMBLY
Date of incident: 2019-12-11

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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