2023 Toyota COROLLA CROSS - Ratings, Complaints and Recalls

The 2023 Toyota COROLLA CROSS SUV FWD has received high safety ratings overall. It scored a 4 out of 5 in the overall front crash rating and a perfect 5 out of 5 in the overall side crash rating, indicating excellent protection for both front and side impacts. Additionally, it received a 5 out of 5 in the combined side barrier pole ratings for both front and rear, as well as a 5 out of 5 in the side pole crash rating.

Moreover, this Toyota COROLLA CROSS comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, enhancing its safety features. These technologies help prevent accidents and mitigate potential risks on the road.

On the downside, there have been 120 complaints reported for this vehicle, which is on the higher side, indicating potential issues that customers have faced. Additionally, there have been 3 recalls for this model, signaling that there are specific components or systems that may need attention to ensure the safety and performance of the vehicle. Overall, while the Toyota COROLLA CROSS scores well in safety ratings and features important safety technologies, the number of complaints and recalls is worth considering before making a purchase.

Top stats at a glance

Complaint Count

120

Recall Count

3

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2023 Toyota COROLLA CROSS SUV FWD Safety Features

Here are the safety features that come as standard on the 2023 Toyota COROLLA CROSS SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2023 Toyota COROLLA CROSS SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2023 Toyota COROLLA CROSS SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2022 Score 2023 Score 2024 Score
Overall Front Crash Rating 4 4 4
Front Crash Driver Side Rating 4 4 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2022 Score 2023 Score 2024 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2022 Score 2023 Score 2024 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating 5 5 5

Complaints for the 2023 Toyota COROLLA CROSS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"stopped at a stop light and the engine automatically shut off as expected, however warnings appeared on the dashboard indicating that the engine stopped and power steering was low. i had to turn on my hazards at a very busy intersection as the light turned green so i could completely turn off the vehicle and restart it. this happened twice in the same trip two days ago and has happened once before a few months ago. very dangerous."
Components Involved: ENGINE
Date of incident: 2026-03-01

Complaint:
"this has happened several times since i have bought the car in october 2023. every time i am driving in the rain, stopped at a red light, with the windshield wipers engaged my car completely shuts off (no it is not the auto-start/stop feature). i receive the message stating “engine stopped, press brake firmly to restart. power steering low.” everytime i have been at a red light and in order to get the car to start again, i have to put my car in park, then turn it back on. this is a very dangerous issue as i worry if it will happen while i am driving with wind shield wipers engaged. so far it has happened at a red light everytime. i have already taken it into the dealer and they thought they solved the problem with a software update, but it just happened again, three times today (1/22/24)."
Components Involved: ENGINE
Date of incident: 2025-10-01

Complaint:
"rattling noise while climbing uphill and the cross is loosing engine power."
Components Involved: ENGINE
Date of incident: 2025-03-01

Complaint:
"engine stopped while the car was stopped at a red light, later at a stip sign and later while at a stop in traffic. a message popped up on the screen that indicated “engine stopped…steering power low”. had to put the car in park and restart the vehicle. 5 times it happened in one rainy afternoon while using the intermittent wipers and also while not using the wipers at all."
Components Involved: ENGINE
Date of incident: 2024-03-11

Complaint:
"idling in drive foot on break at stop light, 12197 miles and utd on service and the “engine stopped” and indicated “power steering low”. had the put in park and restart vehicle."
Components Involved: ENGINE
Date of incident: 2023-09-11

Complaint:
"some of the times when the function autostart/stop is on and the windshield wipers are active the car shuts down and throws engine lights on the car and the car won’t start after releasing the brakes, the car panics , and only will start again when moving from d to park again and pressing the button ."
Components Involved: ENGINE
Date of incident: 2024-06-10

Complaint:
"sunday 10/22/23 while idling and brakes engaged at red light. engine failure again at 11,619 miles. had to put in park and restart vehicle and put in drive. this is the 4th time in 11 months. it idles weird as well."
Components Involved: ENGINE
Date of incident: 2024-10-10

Complaint:
"multiple times now, my 23 corolla cross le has stopped in traffic. each time, i was sitting at a red light and i heard a long beep come through my car. then, a sign flashed onto my car dashboard that said “check engine, low power steering, press brake firmly to reactive”. i pressed firmly and nothing happened. i shifted my car into park, turned it off to wait a couple of seconds and turned it back on. luckily i was only 1-2 miles from home so it didn’t happen again. this has happened in wet conditions each time. i have taken it to the dealership the first time it happened and they found nothing in the diagnostic run. i connected with toyota headquarters and they at least know of my situation but have offered no assistance. i’m grateful this has happened to me when i’ve been at stop signs, but i take highways to work and i can’t not go to work because it’s raining and my car might stop on me."
Components Involved: ENGINE
Date of incident: 2024-04-02

Complaint:
"it was a rainy day. i stopped and about to turn left, there was a check engine warning and it said “ engine stop press the break firmly to restart”. i was on full break and it dis not went away. i had to park it and on and off the car. it happened twice.in 3 minutes interval."
Components Involved: ENGINE
Date of incident: 2025-06-05

Complaint:
"- while stopped at a red light my engine turned off. a message appeared that read ' not ready to drive, press break pedal, and push engine switch to start. then another message appeared that read ' engine stopped, steering power low.' it also said ignition with a check engine symbol light on. - my safety and others was okay, i suppose. but had i not been able to start my car i would have caused a lot of traffic. - i just bought this vehicle about a month ago, it is brand new and has been inspected. -there were no warning lamps or messages. the engine just turned off and i was not able to start the car for a while. this has happened twice now, both times while my windshield wipes were on as it was raining."
Components Involved: ENGINE
Date of incident: 2025-05-04

Recalls for the 2023 Toyota COROLLA CROSS

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2022-2023 corolla cross vehicles. the instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safey standard number 208, "occupant crash protection.""
Consequence:
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy:

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Component(s) Involved: ELECTRICAL SYSTEM > INSTRUMENT CLUSTER/PANEL
Date of incident: 2023-05-30

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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