2010 Toyota MATRIX - Ratings, Complaints and Recalls

The 2010 Toyota Matrix has received high safety ratings in various crash tests, with a 5-star rating for both the driver and passenger sides in front crashes and a 5-star rating for the driver side in side crashes. The vehicle also scored well in rollover tests, with a rating of 4 stars. It comes equipped with standard electronic stability control, which enhances vehicle stability in different driving conditions. However, it does not have forward collision warning or lane departure warning systems.

Despite its strong safety performance, there have been 45 complaints reported for this model, as well as 4 recalls. This indicates that while the Toyota Matrix offers good crash protection and stability features, there have been some reported issues that potential buyers may want to consider before making a purchase.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

45

Recall Count

4

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2010 Toyota Matrix 4-DR. w/SAB Safety Features

Here are the safety features that come as standard on the 2010 Toyota Matrix 4-DR. w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2010 Toyota Matrix 4-DR. w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2010 Toyota Matrix 4-DR. w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2010 Score 2013 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 4 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2010 Score 2013 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating 3 5 Not Rated
Side Crash Passenger Side Rating 4 4 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2010 Score 2013 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2010 Toyota MATRIX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
""takata recall". i purchased the vehicle on 4/27/2017. i received a recall notice approxiamately 1 week later. i called the dealer i purchased it through, they told me when i receive a letter from toyota that the airbags are available, to call back. it has been almost 5 months and the vehicle has not yet been repaired. i really would like my car repaired soon, as the weather here in rochester is going to get snowy in the next few months. i want to feel safe in my car, as i transport my daughter that is 3 1/2 years old. can you please give me some guidance as to how i can get my vehicle repaired soon?"
Components Involved: AIR BAGS
Date of incident: 2017-08-05
Complaint:
"takata recall - i have contacted several toyota dealerships in my area (baton rouge, la), some of them more than once. none of them are able to do the airbag recall, claiming they do not have the necessary part and do not know when they will have it. this has been going on for probably about a year now. one of them actually suggested that the remedy was to prevent anyone from sitting in the front passenger's seat. i have a wife and 2 small children; that is not an option, and it was ridiculous and insulting to suggest it. i bought a car with 4 doors and (at least) 4 seats for a reason, and that's what i expect to have. totally unacceptable answer there. anyway, i have been unable to resolve this with the local dealerships, so i am filing a complaint here. i wish i had found out about this form 6 or 9 months ago. thanks in advance."
Components Involved: AIR BAGS
Date of incident: 2018-03-08
Complaint:
"tl* the contact owns a 2010 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a local dealer (autonation toyota hayward located at 24773 mission blvd hayward, ca 94544 510-224-4854) was contacted and confirmed that the parts were not available for the recall remedy after the contact left the vehicle at the dealer. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-11-07
Complaint:
"tl* takata recall. the contact owns a 2010 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the roseville toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2016-01-07
Complaint:
"tl* takata recall. the contact owns a 2010 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted (toyota of fayetteville, ar) and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts would be available. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"takata recall recall was on may 23, 2016, over one year ago, no action from toyota"
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"takata recall. it has been more than a year since receiving the notice of problem and it has still not been resolved."
Components Involved: AIR BAGS
Date of incident: 2018-05-06
Complaint:
"tl* takata recall. the contact owns a 2010 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. launders motors company was contacted and confirmed that the parts were not available for the recall remedy. the contact called the manufacturer, but there was no answer. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"takata recall, i a was informed by toyota that my car was a recall because of the passenger sideairbag. i called toyota in deerfield beach fl. several times and they told me the part hasn't come in yet. i drive my famly and friends around and worry about their safety! what to do?"
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"takata recall no remedy for my passenger airbag yet. its taking too long. i cant have a front passenger with me."
Components Involved: AIR BAGS
Date of incident: 2019-03-03

Recalls for the 2010 Toyota MATRIX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels."
Consequence:
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy:

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Component(s) Involved: EQUIPMENT > OTHER > LABELS
Date of incident: 2010-02-03
Recall:
"gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels."
Consequence:
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy:

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

Component(s) Involved: EQUIPMENT > OTHER > LABELS
Date of incident: 2010-02-03

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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