2011 Toyota MATRIX - Ratings, Complaints and Recalls

The 2011 Toyota Matrix SW FWD has not been rated for overall safety, front crash, or side crash ratings. However, it has received a 4 out of 5 stars for rollover rating, indicating a moderate level of rollover risk. This model comes equipped with standard electronic stability control, which can help prevent skidding and loss of control. It does not have forward collision warning or lane departure warning features, which could potentially alert drivers to impending crashes or unintentional lane departures.

Furthermore, there have been 10 complaints reported for this vehicle along with 2 recalls, suggesting that there may be some issues that owners have experienced and the manufacturer has taken action to address potential safety concerns. Overall, while the rollover rating is decent and the presence of stability control is a positive factor, the lack of crash ratings and advanced safety features might raise some concerns about the overall safety of the 2011 Toyota Matrix SW FWD. Drivers should stay informed about any reported issues and ensure that any recalls are addressed promptly for optimal safety.

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Top stats at a glance

Complaint Count

10

Recall Count

2

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2011 Toyota Matrix SW FWD Safety Features

Here are the safety features that come as standard on the 2011 Toyota Matrix SW FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2011 Toyota Matrix SW FWD Safety Ratings

Here we have the crash and rollover ratings for the 2011 Toyota Matrix SW FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2011 Score 2013 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated Not Rated
Front Crash Passenger Side Rating 4 Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2011 Score 2013 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating 3 Not Rated Not Rated
Side Crash Passenger Side Rating 4 Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2011 Score 2013 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2011 Toyota MATRIX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called west kendall toyota at (786) 619-3668 (located at 13800 sw 137th ave, miami, fl 33186) where it was confirmed that parts were not available. the manufacturer also informed the contact that parts were not available. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2018-08-12
Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact received notification of nhtsa campaign number: 17v006000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called ira toyota (468 main st tewksbury, ma) and was informed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-06-03
Complaint:
"tl* the contact owns a 2011 toyota matrix. while the vehicle was stationary, it was involved in a front end collision. the air bags did not deploy. a police report was filed. the vehicle was able to be driven from the scene. the dealer and manufacturer were not contacted. there was one injury that required medical attention. the contact suffered from a tear in her rotator cuff. the failure mileage was approximately 58,000."
Components Involved: AIR BAGS
Date of incident: 2018-06-11
Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (sloane toyota of malvern, phone number: 484-329-7300) did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to san francisco toyota (3800 geary blvd, san francisco, ca 94118 (415) 750-8300) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"takata recall: in july 2016 i received notice from toyota of passenger air bag recall & told no one can ride in the passenger seat. i have a disabled daughter who cannot sit in the back. i called toyota corp and they arranged with the local dealer to provide me with a rental car. my car has been sitting outside in the desert heat, blowing sand and sun for a year now. in december 2016 the dealer refused to pay the rental bill of $1085 and my credit card was charged. i fought for a month and a half with the dealer, the rental company and toyota corp and finally received a check for $1085. the january 2017 bill was paid but none since and i now have another $1085 on my credit card and the possibility of another four months of charges. the dealer representatives refuse to return my calls or offer any explanation other than they never got the bills. i faxed the bills to them and the mgr. of enterprise rental went to see them personally - to no avail. toyota corp says they can do nothing about the dealer not paying. there is no plan for when my car will be fixed nor what kind of condition it will be in when and if i ever get it back. please advise if i have any options. i am 84 years old, and caregiver for a disabled daughter who needs to travel 100 miles away once or twice a month for medical attention. we both need walkers, so i need a car that i can load and unload on these trips. the rental car is perfect, but i cannot afford $1085 a month when the dealer had agreed to this arrangement."
Components Involved: AIR BAGS
Date of incident: 2018-04-07
Complaint:
"takata recall- this car has had a recall for the faulty passenger airbag and i use this car for transporting my child. i would like to have this problem fixed as soon as possible as i'm putting my child's safety at risk in its current condition. if toyota can't resolve this in a timely manner i need a rental car until they are able to resolve it. thanks"
Components Involved: AIR BAGS
Date of incident: 2017-11-05
Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags) and had not received the second notice to determine when the parts may become available to receive the recall repair. the manufacturer was notified of the issue. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2016-01-06
Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2018-02-07
Complaint:
"tl* takata recall. the contact owns a 2011 toyota matrix. the contact was made aware of nhtsa campaign number: 16v340000 (air bags). however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts unavailable."
Components Involved: AIR BAGS
Date of incident: 2016-11-07

Recalls for the 2011 Toyota MATRIX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2011-2019 corolla, 2011-2013 matrix, 2012-2018 avalon, and 2013-2018 avalon hybrid vehicles. during certain crashes, the air bag electronic control unit (ecu) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners."
Consequence:
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy:

Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Component(s) Involved: AIR BAGS > AIR BAG/RESTRAINT CONTROL MODULE
Date of incident: 2020-01-17

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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