2012 Toyota PRIUS PLUG-IN - Ratings, Complaints and Recalls

The 2012 Toyota Prius Plug-In has an overall safety rating of 4 out of 5, indicating a very good level of safety. It received top scores in various crash tests including front crash, side crash, and side pole crash. Additionally, it is equipped with electronic stability control, which helps enhance vehicle stability. However, it does not have forward collision warning or lane departure warning systems.

In terms of complaints and recalls, the Prius Plug-In has had 354 complaints lodged against it and has been subject to 7 recalls. This suggests that while the safety features perform well in crash tests, there have been some issues reported by consumers that may need attention.

Top stats at a glance

Complaint Count

354

Recall Count

7

Investigation Count

3

Safety Rating

4/5

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Safety Features

2012 Toyota Prius Plug-In 5 HB FWD Safety Features

Here are the safety features that come as standard on the 2012 Toyota Prius Plug-In 5 HB FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2012 Toyota Prius Plug-In 5 HB FWD Safety Ratings

Here we have the crash and rollover ratings for the 2012 Toyota Prius Plug-In 5 HB FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2010 Score 2012 Score
Overall Front Crash Rating Not Rated 4
Front Crash Driver Side Rating Not Rated 5
Front Crash Passenger Side Rating Not Rated 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2010 Score 2012 Score
Overall Side Crash Rating Not Rated 5
Side Crash Drivers Side Rating Not Rated 5
Side Crash Passenger Side Rating Not Rated 5
Combined Side Barrier Pole Rating - Front Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated 5
Overall Side Barrier Rating Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2010 Score 2012 Score
Rollover Rating Not Rated 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5

Complaints for the 2012 Toyota PRIUS PLUG-IN

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"brake failure"
Components Involved: SERVICE BRAKES
Date of incident: 2023-10-05

Complaint:
"hard to stop, abs and brake and traction controll related warning lights on. error code c1391"
Components Involved: SERVICE BRAKES
Date of incident: 2024-03-11

Complaint:
"on october 24, 2023, while driving my car, several lights went on all at once, including the abs, and brake lights. i immediately drove it to the toyota dealership on 2213 old jacksboro hwy, wf tx 76301. the car was also making a noise constantly, that i had taken into toyota service center previously which was also causing an issue with my battery dying. (it went through 4 batteries in the last 2 years). toyota diagnosed it as a problem with brake booster and assembly and brake booster pump. calling for both of them to be replaced at a cost of $3,888. toyota did not inform us of any recall regarding brakes, i did email toyota directly, called and tried to work with the dealership, all to no avail. they are being sued due to numerous complaints and refused to assist me."
Components Involved: SERVICE BRAKES
Date of incident: 2024-11-10

Complaint:
"error code c1391 confirmed by two separate facilities, described as "abnormal leak in accumulator" and "accumulator pressure." took to an independent shop first, then to haley certified toyota dealership. at dealership, parts needed were quoted to include tsb-0024-19. three lights went on simultaneously (abs, traction, brake)."
Components Involved: SERVICE BRAKES
Date of incident: 2024-01-10

Complaint:
"the abs pump kept running after the car stopped running... malfunction and had to be replaced!"
Components Involved: SERVICE BRAKES
Date of incident: 2023-03-10

Complaint:
"my car breaks with out i almost hit the car in front of me, i could killed someone . this is very dangerous i took my car to a toyota dealership they said the extended warranty expired. they said upon inspection found code c1252,c1253,c1256 brake pump and actuator fault. upon inspection found abs actuator accumualtor leak. causing brake pedal to be hard and brake system malfunction. toyota should had made a recall of this and not just a extended warranty that expires. i have 206,000 miles original owner they should me a lawsuit for this its very dangerous. i end paying $3000 of my own money to fix it, i should get reimburse for my money."
Components Involved: SERVICE BRAKES
Date of incident: 2023-04-08

Complaint:
"abs, break and traction control lights from dashboard lit on and breaks were difficult to operate during driving, able to drive back home safely. find out that abs (brake booster and brake booster pump assemblies which are consider safety items), are defective and can cause accidents. when calling toyota customer experience center, they decline to honor customer support program zjb due to my car is exceeding by 5k miles the additional limited warranty. now i will have to pay out of pocket on known safety defective part, this should be a recall and not wait to an accident to happen."
Components Involved: SERVICE BRAKES
Date of incident: 2024-06-09

Complaint:
"2012 level 5 plug-in i was driving on the freeway with radar cruise control and the vehicle dash lit up with check pcs system ever warning light came on the brake petal was not there as normal it would go about half way down to engage very scary i took it to the dealership service said i need new brake booster installed not covered under warranty 130k miles"
Components Involved: SERVICE BRAKES
Date of incident: 2023-07-09

Complaint:
"my teenage daughter was driving and almost had an accident because the brakes failed. no warning lights came on until the brakes failed. i am learning now that it is a brake booster pump that toyota knows about it as they had issued an extended warranty on the same thing that expired last year. toyota confirmed that my pruis was included in the customer service program but it has now expired."
Components Involved: SERVICE BRAKES
Date of incident: 2024-07-08

Complaint:
"while coming to a stop there was a loss of braking power and feel. due to the unexpected change in braking characteristics this nearly caused me to collide with the vehicle in front of me. noticed the traction control, abs and brake light on dash illuminated. my local toyota dealership has diagnosed the repair as a repair involving the brake booster master cylinder and pump assembly."
Components Involved: SERVICE BRAKES
Date of incident: 2023-09-06

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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