2019 Toyota PRIUS PRIME - Ratings, Complaints and Recalls

The 2019 Toyota Prius PRIME has not received an overall safety rating from NHTSA. However, the car comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, which are essential safety features designed to help prevent accidents. It's worth noting that there have been 7 complaints reported and 1 recall for this model, indicating that there may be some issues that need attention. While the specific crash test ratings are not provided, the presence of key safety technologies is a positive sign for the overall safety of the vehicle. As always, it's recommended to stay informed about any recalls and address any reported issues promptly to ensure the safety of both the driver and passengers.

Top stats at a glance

Complaint Count

7

Recall Count

1

Investigation Count

1

Safety Rating

Not Rated

Search Vehicle Details

Advanced Search

The advanced search lets you search by safety ratings and features. This will return a list of vehicles that match your search criteria.

Safety Features

2019 Toyota Prius PRIME 5 HB FWD Safety Features

Here are the safety features that come as standard on the 2019 Toyota Prius PRIME 5 HB FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Toyota Prius PRIME 5 HB FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Toyota Prius PRIME 5 HB FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2017 Score 2019 Score 2024 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2017 Score 2019 Score 2024 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2017 Score 2019 Score 2024 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2019 Toyota PRIUS PRIME

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"passenger side behind the driver's seat's tire blew out. started to drive and car was moving slower and eventually had to pull over because car felt unstable. was not given an alarm that the tire was blown and flat. was driving less than 30mph, in a straight, flat street."
Components Involved: WHEELS
Date of incident: 2021-12-07

Complaint:
"10/19-left rear tire kept loosing pressure, i took it to the mechanic, they couldn't find anything, i again took it after 2 weeks, they changed the tire. miles 7014. on 9/26/20-miles 16430, the same tire left passenger blew out on the freeway. no indicator of tire pressure being low came on. the tire was completely blown out. i lost control of the car, thankfully it stopped on left side. it was very scary. no was hurt, but i could have died. i was driving about 70mph."
Components Involved: WHEELS
Date of incident: 2022-02-09

Complaint:
"2 toyota complaints: 1) my 2019 prius prime 11,597 miles: on hwy 85 south 11/27 10:30pm got flat tire & drove to side lane on hwy. called toyota tow service @ 10:37pm which is in georgia not calif. tow not show until 1:16am 11/27 and towed car to dealer. it took 20 min. for call center in georgia to initiate tow 2) the prius prime does not come with a spare tire but has a tire puncture repair kit. my tire beyond puncture repair. a car with no spare tire of any kind is extremely dangerous situation for anyone. 2019 prius primes don't come with spare tire. this hazard feature needs to change. i have expended warranty and service contract and tire was not covered so besides the unsafe condition my husband endured we also got a bill for $168.19 to replace and install the damaged tire. i will write to toyota roadside assist. regarding georgia center dispatching tows in calif.? & toyota to complain about no spare tire and a design instead of lift back maybe side opening like jeep so spare tire can go on back like jeep spare. i have read on yelp about other toyota owners complaining about no spare tire."
Components Involved: WHEELS
Date of incident: 2021-02-11

Recalls for the 2019 Toyota PRIUS PRIME

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2019 lexus ls500, lc500, es300h, ux250h, ls500h, toyota prius, rav4 hv, 2019-2020 toyota prius prime, and 2020 corolla hv vehicles. the brake booster pump may fail causing a deactivation of the vehicle stability control system and a loss of braking assist. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 126, "electronic stability control systems.""
Consequence:
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

Component(s) Involved: ELECTRONIC STABILITY CONTROL
Date of incident: 2019-07-24

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

Related Vehicles

Why not check out other TOYOTA vehicles?

2023 GR COROLLA
TOYOTA
  • Overall Safety Rating: Not Rated
  • Complaints Count: 1
  • Recall Count: 0
View Car
2022 PRIUS PRIME
TOYOTA
  • Overall Safety Rating: 5
  • Complaints Count: 7
  • Recall Count: 1
View Car
2016 AVALON
TOYOTA
  • Overall Safety Rating: 5
  • Complaints Count: 21
  • Recall Count: 3
View Car
2012 CAMRY HV
TOYOTA
  • Overall Safety Rating: 5
  • Complaints Count: 611
  • Recall Count: 2
View Car