2009 Toyota SIENNA - Ratings, Complaints and Recalls

The 2009 Toyota Sienna with SAB (Side Airbags) has a mixed safety rating based on the available data. The front crash driver side has a rating of 4 out of 5, while the front crash passenger side and overall side crash ratings are rated 5 out of 5 each. The rollover rating is 4 out of 5, indicating a moderate rollover risk. This model comes standard with electronic stability control, which is a key safety feature that helps drivers maintain control in challenging situations. However, it does not have forward collision warning or lane departure warning systems.

In terms of complaints and recalls, there have been 206 complaints reported for this vehicle and a total of 10 recalls. It's important for owners of this vehicle to stay informed about any potential issues and ensure that any recalls are addressed promptly to maintain safety on the road.

Top stats at a glance

Complaint Count

206

Recall Count

10

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2009 Toyota Sienna w/SAB Safety Features

Here are the safety features that come as standard on the 2009 Toyota Sienna w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2009 Toyota Sienna w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2009 Toyota Sienna w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2009 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating 4 4 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2009 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2009 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2009 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the driver side slide door after i opened it , the cable that controls the open and shut broke. the van was not running or moving i had just opened the door then heard it snap"
Components Involved: STRUCTURE
Date of incident: 2018-03-11

Complaint:
"electrical driver side door cable got snapped. looks like other toyota sienna owner face same issue. company knows the issue and enhancement warranty 10 years from the date-of-first-use or 150,000 miles (whichever occurs first). currently my car is 10 years and 5 months and less than 95000 miles. they decline. if parts are faulty than company should able to repair regardless of year or mileages."
Components Involved: STRUCTURE
Date of incident: 2019-04-10

Complaint:
"the passenger side door cable broke & auto slide door no linger works. stationary."
Components Involved: STRUCTURE
Date of incident: 2018-03-01

Complaint:
"my name is [xxx], since young until now i had bought total 7 toyota vehicles in my life. my toyota sienna 2009 has problem with the power slide door that it open and close by it self a few times while i vacuum the rug of floor today. the car was at parked and engine is off. also i found the cables on the slide door hung out exposed on the side of the door edge. please see picture attached. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"
Components Involved: STRUCTURE
Date of incident: 2018-11-10

Complaint:
"passenger sliding door won't close with both power motor and manually. it's stuck open. i called toyota corporate offices to get assistance and they stated that the warranty enhancement just expired 1 month ago. do not know how to get the van door unstuck. it just happened today, or i would've called 1 month ago. very frustrated, cannot drive vehicle. it happened in my driveway, vehicle was stationary."
Components Involved: STRUCTURE
Date of incident: 2020-03-04

Complaint:
"2009 toyota sienna with power sliding doors. i believe the cause of this issue may be a poorly designed roller hinge for the sliding doors. if the roller hinge fails and binds, it will cause the power sliding door motor and/or cable to fail. passenger side power sliding door became stuck, partially open, with my handicapped son inside while i was parked outside his school for drop off. i observed that the power door cable was broken. when i attempted to push the door open to get my son out, the roller hinge failed, coming partway out of its track, and the rear side window shattered, covering the third seat with broken glass. a small amount of glass landed on my son. i was forced to carry him (13 years old, approximately 75 lbs.) out from the driver side sliding door. the door would not open or close so i was forced to have it towed to the dealership for repair. this is the second time this has happened! in 2015 an almost identical scenario took place in my driveway, in this earlier instance with the driver side slider door failing and shattering the driver side rear side window. fortunately, no one was in the vehicle in that case, either. in the first instance insurance covered the damage, with a $300 deductible. a few months after that we paid $1100 to have the passenger side power door motor and cable replaced after the cable broke. this recent failure is estimated to cost between $2000 and $3000. as yet, insurance is refusing to pay for anything except the broken window."
Components Involved: STRUCTURE
Date of incident: 2018-08-03

Complaint:
"during cold weather the lift gate will engage the power close feature automatically before user requests it. normally the power close is initiated by the user pulling the lift gate down. this is a safety issue as it takes a good amount of force to stop the power close feature. once you have stopped it, the door will raise, and than it will just begin the power close again. sometimes the door will immediately begin to close once it has been raised, other times it will wait for a short period of time before doing so. once it starts closing you have to move very quickly to avoid being trapped by the door. this occurs when the vehicle is stopped. it makes no difference if the vehicle is running or not, nor if the vehicle is parked on a slope or flat surface."
Components Involved: STRUCTURE
Date of incident: 2018-06-01

Complaint:
"the electrically-powered sliding rear door on the passenger side failed in the closed position because the cable designed to do this task had rusted through and snapped. this is a known issue, but toyota has refused to cover it. the door cannot be moved because the cable has wound itself up inside the door. this can trap the occupants inside the rear of the vehicle in an emergency. this makes the sienna unsafe."
Components Involved: STRUCTURE
Date of incident: 2017-08-12

Complaint:
"power sliding door malfunction disabling the use of a sliding door. the cable that moves the sliding door broke making the door inoperable. a clear safety hazard by eliminating a point of access or regress."
Components Involved: STRUCTURE
Date of incident: 2019-05-10

Complaint:
"drivers side sliding door cable snapped. this is a safety hazzard. it happened while my daughter was standing waiting for the door to open and the cable just snapped right in front of her face. we were in our driveway and the van was stationary. that cable came shooting out from the chase it sits in super fast. i can't believe this cable is actually outside the car!"
Components Involved: STRUCTURE
Date of incident: 2017-06-07

Recalls for the 2009 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels."
Consequence:
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy:

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Component(s) Involved: EQUIPMENT > OTHER > LABELS
Date of incident: 2010-02-03

Recall:
"toyota is recalling certain model year 2006 through 2009 sienna and 2009 lexus gx passenger vehicles. the vehicle capacity weight on the tire and loading information label and the gvwr on the certification label is insufficient for certain vehicles. some vehicles were accessorized through vehicle processing centers and had accessories installed that caused the vehicle to exceed the gvwr value. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no 110, "tire selection and rims," and 49 cfr part 567."
Consequence:
THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy:

TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Component(s) Involved: EQUIPMENT > OTHER > LABELS
Date of incident: 2009-06-25

Recall:
"toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims.""
Consequence:
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy:

TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Component(s) Involved: EQUIPMENT > OTHER > LABELS
Date of incident: 2009-06-15

Recall:
"gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels."
Consequence:
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy:

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

Component(s) Involved: EQUIPMENT > OTHER > LABELS
Date of incident: 2010-02-03

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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