2011 Toyota SIENNA - Ratings, Complaints and Recalls

The 2011 Toyota Sienna VAN FWD received an overall safety rating of 4 out of 5. The vehicle performed well in various crash scenarios, with a front crash driver side rating of 5, front crash passenger side rating of 2, and excellent ratings of 5 for overall side crash, side barrier, and combined side barrier pole. The rollover rating was also commendable at 4. In terms of safety features, the Toyota Sienna comes equipped with standard electronic stability control, which enhances the vehicle's stability in different driving conditions. However, it does not have forward collision warning or lane departure warning systems.

On the downside, there have been 595 complaints reported regarding this model, indicating some potential issues that owners have faced. Additionally, there have been 14 recalls on this vehicle, which may suggest some safety or performance concerns that required attention from the manufacturer. Overall, while the Toyota Sienna demonstrates good safety performance in crash tests and features stability control, potential buyers should be aware of the reported complaints and recalls associated with this particular model.

Top stats at a glance

Complaint Count

595

Recall Count

14

Investigation Count

1

Safety Rating

4/5

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Safety Features

2011 Toyota Sienna VAN FWD Safety Features

Here are the safety features that come as standard on the 2011 Toyota Sienna VAN FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2011 Toyota Sienna VAN FWD Safety Ratings

Here we have the crash and rollover ratings for the 2011 Toyota Sienna VAN FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2011 Score 2020 Score
Overall Front Crash Rating Not Rated 3 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 5 2 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2011 Score 2020 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2011 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2011 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"check air bags"
Components Involved: AIR BAGS
Date of incident: 2020-11-09

Complaint:
"takata recall: attempted to have recall service completed at heritage toyota in catonsville, md. was told they did not have the parts and was put on a waiting list."
Components Involved: AIR BAGS
Date of incident: 2020-03-04

Complaint:
"takata recall westbury toyota has a 2011 sienna le in silver on sale on their lot. i addressed them via email about my concerns on recalls specifically the takata airbag recall. when i entered the vin on the nhysa website it showed one recall 1/9/2019 for airbag but no official recall number assigned to it yet. as soon as i emailed them back at night around 9 pm i noticed the recall notice had disappeared. the carfax also shows 1/24/2019 that manufacture maintenance was conducted. so all of a sudden at 9:30 pm they magically fixed the airbags!? i'm worried about the legitimacy of the fix they conducted and afraid someone might get injured should they buy this vehicle. please investigate or reach out to them."
Components Involved: AIR BAGS
Date of incident: 2020-12-01

Complaint:
"tl* the contact owns a 2011 toyota sienna. while driving between 30-35 mph, the contact's vehicle was struck by another vehicle on the passenger side. the air bags failed to deploy. the contact and her fourteen year old daughter were injured as a result of the crash. the contact was driving and her daughter was seated on the passenger side. the occupants were injured and the fourteen year old passenger was taken to the hospital. a police report was filed. the vehicle was not diagnosed. the contact stated that she recently had the air bags repaired per nhtsa campaign number: 16v340000 (air bags). the autonation toyota cerritos dealer (18700 studebaker rd, cerritos, ca) was notified of the failure and were currently repairing the vehicle. the manufacturer was not notified. the approximate failure mileage was 97,000."
Components Involved: AIR BAGS
Date of incident: 2018-10-09

Complaint:
"takata recall. i haven't received any recall for replacing takata airbags for my vehicle from my toyota dealer. i'm very concerned driving that vehicle. please call me at [xxx] or email me at "[xxx]" for further information. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"
Components Involved: AIR BAGS
Date of incident: 2018-07-11

Complaint:
"i was driving my toyota sienna 2011(us 22w allentown pa highway) when suddenly my vehicle was hit hardly by a chevy suv, then i hit laterally the wall dividing the highway, lately hit a aluminium fence. i was admitted at lehigh valley health network, cedar crest hospital with hits all over my body, especially, an open-wound trauma in my forehead. i started having recurrent headaches, painful back and neck accompany of swelling, numbness and cramps in my right limb. i was attending physical therapies, still i am taking medications by relief recurrent migraines, back and neck pain provoked by the whiplash syndrome long-term injuries. when checking on the vehicle was very noticeable that none of air-bags was opened. because of this situation my injuries were worst."
Components Involved: AIR BAGS
Date of incident: 2017-12-08

Complaint:
"this website and sent notices state that my 2011 toyota sienna is on takata airbag recall. when i just called boch toyota south to schedule the recall and replace my airbags, the customer service representative said that the airbag recall is vehicle specific and my mini van is not on their recall list, therefore i cannot get the safer airbags installed. i'd like to get this problem resolved and make my vehicle safer."
Components Involved: AIR BAGS
Date of incident: 2018-01-11

Complaint:
""takata recall" recall of the takata airbag inflators have not been replaced. toyota corporation did notify us and when we questioned about the replacement at price toyota, 168 north dupont highway, new castle, de 19720, replacement parts were not available at that time. not further communications for approximately 2 years."
Components Involved: AIR BAGS
Date of incident: 2016-03-07

Complaint:
"tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called claremont toyota (601 auto center dr, claremont, ca 91711 (909) 542-1828) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2017-11-05

Complaint:
"toyota send me a recall letter still trying to get it fix nhtsa no. 16v-340 &17v-006"
Components Involved: AIR BAGS
Date of incident: 2012-11-09

Recalls for the 2011 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2014-2016 toyota 4runner, 2014-2015 scion xb, lexus is350c, is250c, 2014 toyota sienna, lexus is-f, and 2014-2017 lexus gx460 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." toyota is also recalling certain 2011-2013 toyota corolla, corolla matrix, lexus is250, is350, 2011-2016 4runner, 2011-2015 scion xb, lexus is350c, is250c, 2011-2014 toyota sienna, lexus is-f, 2011-2017 lexus gx460, and 2011-2012 lexus es350 vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." toyota is also recalling certain 2010-2013 toyota corolla, corolla matrix, lexus is350, 2010-2016 4runner, 2010-2013..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-01-09

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. these vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. the inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-10-17

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain model year 2008-2011 scion xb and lexus is f, 2009-2011 toyota corolla and corolla matrix, 2006-2011 toyota yaris, lexus is250 and lexus is350, 2010-2011 toyota 4runner, lexus is250c, lexus is350c and lexus gx460, 2011 sienna, 2007-2011 lexus es350, and 2009-2010 pontiac vibe vehicles, originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, toyota is recalling certain model year 2008 scion xb and lexus is f, 2007-2008 toyota yaris, 2006-2008 lexus is250 and lexus is350 and 2007-2008 lexus es350 vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee,..."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2016-05-23

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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