2013 Toyota SIENNA - Ratings, Complaints and Recalls

Based on the safety rating data for the 2013 Toyota Sienna VAN AWD, the overall safety rating is 4 out of 5. This indicates above-average safety performance in various crash scenarios. The vehicle scored well in front and side crash tests, with particularly high ratings for side crash protection.

Additionally, the Toyota Sienna comes equipped with electronic stability control, which is a valuable safety feature that helps prevent skidding and loss of control. However, it does not have forward collision warning or lane departure warning systems.

In terms of complaints and recalls, the vehicle has received 169 complaints and been subject to 6 recalls. While the number of complaints is relatively high, it is important to note that Toyota has taken the necessary steps to address any potential safety issues through the recall process.

Overall, the 2013 Toyota Sienna VAN AWD offers good safety performance with notable features like stability control, but it lacks some of the advanced driver-assist technologies found in newer models. The number of complaints and recalls should be taken into consideration when evaluating the overall safety of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

169

Recall Count

6

Investigation Count

1

Safety Rating

4/5

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Safety Features

2013 Toyota Sienna VAN AWD Safety Features

Here are the safety features that come as standard on the 2013 Toyota Sienna VAN AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2013 Toyota Sienna VAN AWD Safety Ratings

Here we have the crash and rollover ratings for the 2013 Toyota Sienna VAN AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2013 Score 2020 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 5 3 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2013 Score 2020 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2013 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2013 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the passenger side automatic sliding door came off track and shattered the rear window. glass flew all over our daughter in her car seat. the van had recall power sliding door service done, but it still failed. roller bearings were badly worn."
Components Involved: STRUCTURE
Date of incident: 2022-06-08
Complaint:
"the passenger side door wont open when commanded. couple years back i took it in for repairs. but the problem still persists."
Components Involved: STRUCTURE
Date of incident: 2022-08-05
Complaint:
"while pulling on the handle to open the door, the handle broke off."
Components Involved: STRUCTURE
Date of incident: 2021-04-01
Complaint:
"tl* the contact owns a 2013 toyota sienna. the contact had the sliding doors replaced, but the hinges on the inside of the passenger side sliding door were rusted out. as a result, the door fell off the vehicle. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs due to the sliding door that was detached from the hinge. the contact called sherman toyota 1555 (393 court st, binghamton, ny 13904, 607-724-1334) where the contact was advised that the new door hinge would cost to replace. there were no recalls found on the vehicle. the manufacturer was not notified. the failure mileage was 113,000."
Components Involved: STRUCTURE
Date of incident: 2019-01-03
Complaint:
"i was notified my vehicle had a recall on the power doors. i made an appt on 9/20/17 with alamo toyota to have them look at my vehicle and was told they were ordering the parts. i called alamo toyota on 10/10/17 and was told the parts were on back order. i called again on 1/3/18 and was told by 2 individuals that they could not find that the parts were ordered for my vehicle. we are talking 3.5 months later i'm being told the parts for the recall were never ordered. what if something happens to my family, my children who sit in the back? this is unacceptable! i was told they would order the parts as of 1/3/18. i'm still waiting to hear when these parts arrive. in the mean time, i pray nothing happens to my children!"
Components Involved: STRUCTURE
Date of incident: 2018-08-09
Complaint:
"i have had a sliding door failure, exactly as described in notification zh4 and zh5, and safety recall 16v-858. the rear sliding door would not fully close, or would not latch, and would often re-open automatically. the door exhibited a grinding noise and would often not latch. this on a vehicle just over 3 years old with 48,880 miles on it, always garaged and never in an accident. when i the vehicle in to the dealer on june 13th, 2017, the dealer repaired the problem by replacing the upper door hinge which apparently had failed. i was charged $323.46 and was told it was not covered under my warranty. after the recall was announced, i contacted toyota and requested reimbursement, which was denied as they said the condition my vehicle exhibited was not covered by the recall. i don't understand why this serious safety defect on a current vehicle is not covered by toyota when the symptom mirrors that described in the current recall."
Components Involved: STRUCTURE
Date of incident: 2018-01-06
Complaint:
"i had the recent sliding door recall done but my driver's side sliding door still isn't working correctly. after the fix the car was hard to start sometimes, as if the battery was getting weak. i put an ammeter on the positive lead of the battery and notices minimal amperage until i started operating the driver side sliding door, then there was a 2.4 amp draw even after the doors were closed and the car was locked. the door also sometimes will open with a popping noise as if the door isn't latching properly sometimes. while testing, the driver side sliding door got to where it would not open or close using the overhead button, the door post button, or the remote door button. while trying to close the door manually it would roll for a short distance and stop. after sitting a few seconds i can close it a little more but then the same thing would happen. it took several attempts to get the door to close. the passenger side door opens and closes normally. no popping noise and the buttons work even when the buttons for the driver side sliding door do not."
Components Involved: STRUCTURE
Date of incident: 2017-10-11
Complaint:
"2013 toyota sienna. consumer writes in regards to safety recall not being repaired in a timely manner. *ld the consumer stated the back passenger door would not open. it was repaired but the failure recurred. updated 11/6/2017*js"
Components Involved: STRUCTURE
Date of incident: 2016-09-12
Complaint:
"tl* the contact owns a 2013 toyota sienna. while driving approximately 45 mph, the driver's side sliding door opened. the contact stopped the vehicle and switched the door to manual operation. the contact received notification of nhtsa campaign number: 16v858000 (structure). the contact took the vehicle to the dealer (greenfield toyota, greenfield, ma, 413-772-0231), but the failure was not remedied due to a handicap seat that was installed on the front passenger side. the manufacturer was made aware of the failure and wanted the handicap seat removed before the recall remedy could be performed. the failure was not repaired. the failure mileage was approximately 26,000."
Components Involved: STRUCTURE
Date of incident: 2017-11-07
Complaint:
"while driving home from the toyota dealership following routine maintenance my drivers side sliding door opened while traveling at speed. i went online and learned there is a safety recall issued for my vehicle for this problem. i called the dealership and scheduled a visit to have the problem fixed. when i arrived they refused to make the repair because i had a bruno handicapped seat installed so that my wife, who is handicapped, could enter and exit the vehicle. they said i would have to have the seat removed before they could make the repair. i contacted the com[pany that installed the seat who said it would cost a minimum of $500 to remove and reinstall the seat. it is toyota's door that is defective and i feel they should be responsible for any costs for repair. their recall notice also states repairs will be made at "no charge" to the customer."
Components Involved: STRUCTURE
Date of incident: 2017-11-07

Recalls for the 2013 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2014-2016 toyota 4runner, 2014-2015 scion xb, lexus is350c, is250c, 2014 toyota sienna, lexus is-f, and 2014-2017 lexus gx460 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." toyota is also recalling certain 2011-2013 toyota corolla, corolla matrix, lexus is250, is350, 2011-2016 4runner, 2011-2015 scion xb, lexus is350c, is250c, 2011-2014 toyota sienna, lexus is-f, 2011-2017 lexus gx460, and 2011-2012 lexus es350 vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." toyota is also recalling certain 2010-2013 toyota corolla, corolla matrix, lexus is350, 2010-2016 4runner, 2010-2013..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-01-09
Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. these vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. the inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-10-17
Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2013 scion xb, toyota corolla, corolla matrix, sienna, 4runner, lexus is250, is350, is250c, is350c, is-f, and gx460 vehicles sold, ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp (saipan), and the u.s. vi or "zone a." toyota is also recalling certain 2010 scion xb, toyota corolla, corolla matrix, yaris, 4runner, lexus is250, is350, is250c, is350c, es350, is-f, gx460, and pontiac vibe vehicles sold, ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." toyota is also recalling certain 2009 scion xb, toyota corolla, corolla matrix, yaris, lexus is250, is350, es350, is-f, and pontiac vibe vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2018-01-09

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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