2018 Toyota SIENNA - Ratings, Complaints and Recalls

The 2018 Toyota Sienna VAN AWD has an outstanding overall safety rating of 5 out of 5. It excels in various crash tests, including front and side impact ratings as well as rollover protection. This vehicle is equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, enhancing its safety features.

Despite its excellent safety ratings, it's worth noting that there have been 52 complaints reported for this model, along with 7 recalls. However, it's essential to consider that these numbers might be relative to the total number of vehicles sold and should be monitored closely for any potential safety issues.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

52

Recall Count

7

Investigation Count

0

Safety Rating

5/5

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Safety Features

2018 Toyota Sienna VAN AWD Safety Features

Here are the safety features that come as standard on the 2018 Toyota Sienna VAN AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2018 Toyota Sienna VAN AWD Safety Ratings

Here we have the crash and rollover ratings for the 2018 Toyota Sienna VAN AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2018 Score 2020 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2018 Score 2020 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2018 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2018 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"driver side automatic sliding door won’t stay open , upon opening and reach all the way , it will quickly close. my child safety is a big concern."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-06-08
Complaint:
"we received a safety recall notice from toyota for a defective low-pressure fuel pump on our 2018 toyota sienna. but the dealership, fowler toyota of tulsa, would not replace the recalled part free of charge because of the vehicle being converted by a non-authorized mobility conversion company. so far the van has not malfunctioned but feel like the recalled part should be replaced. consumer contacted the manufacturer but has not received a response. our company, brighter day, inc., purchased the van from affordable mobility solutions and it was converted for wheelchair accessibility by assisted transportation systems. i called & sent an email to ats but haven't received any response. please respond at your earliest convenience. thank you, [xxx] ~ fleet manager brighter day, inc. [xxx]*dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-08-01
Complaint:
"there is a recall notice on my van and toyota has no solution for it as of yet and it is causing me to be unable to renew my registration online and i will now have to pay a late fee. *tr"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-07-06
Complaint:
"i am unable to pay my renewal registration fee because there is no available remedy for the recall on my vehicle yet. i am not sure what to do at the moment. the dmv told me to contact my dealer. but my dealer responded by stating that there is no remedy to fix the vehicle yet. the dealer said that i should notify the dmv so that they could investigate further and allow me to pay my dues. this current covid-19 pandemic has made it difficult for me to get in contact with the dmv. *tr"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-10-05
Complaint:
"my van has been sitting in the driveway during the covid-19 lockdown. one day i noticed a crack from top to bottom down the middle of the windshield. this has to be due to a manufacturing defect because there was no accident, no trees above the van, and the pattern is not the same as windshields that have been hit by rocks. this model van has had multiple safety recalls and a class action lawsuit so i won't be surprised if this was a manufacturing defect. my hope is that this will turn into a safety recall and toyota takes responsibility and fixes it. the "bumper to bumper" warranty does not cover windshield defect. they dealership claim that it was caused by wear & tear without even inspecting it. when i called corporate, they said the same thing and i can take it into the dealership for an inspection. however, i would have to pay for the inspection fee. *tr"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-03-05
Complaint:
"the pcs stopped our van abruptly with no warning and did not slow down. cruise control set at 75 mph north bound on tx hwy 69 between alto and rusk, tx. no rain smooth road late at night only the car in front of us. no other traffic. i screamed. husband had fallen to sleep at the wheel even though we had taken a long nap in huntington, tx. we were on our way back home from my sister's funeral in nederland, tx.. i could see inside the read window of the car we stopped behind. no collision but injured my neck. have medical records, was treated for neck injuries in jacksonville, tx and tyler, tx"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-02-12
Complaint:
"1. even to go on a small uphill slope, the vehicle(v6) really struggles. and when i try to accelerate, it kind of stalls or slows down for a moment, then tries to speed up but its still very slow. i'm facing this issue every day. my other car 2011 camry(v4) is very smooth at the exact same places. cant believe the pickup is this poor with a new car. 2. on highways, just to maintain the speed over 65 mph on a recent trip, i had to press real hard on gas the whole time, even after that, i can clearly tell the vehicle was working extra hard just to be over 65. this issue is consistent every time i go on highways. many owners have reported the above issues at toyota owners forum: https://www.toyota.com/owners/community/ask-an-owner/question-details/id/62777282 both issue#1 and 2 might lead to/trigger a back end collision because the cars coming from behind wont know that the vehicle will slow down (due to poor pickup) all on a sudden on even a smaller slope. same with highways too and got tailgated on many occassions on highways. recently did the diagonostics at the dealerhsip recently but they said everything looks good."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-05-10
Complaint:
"exploding moon roof"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-06-10
Complaint:
"3rd row seating passenger side cut holders and side panel get hot after 10 minutes of driving. took the vehicle to toyota dealership for diagnosis and was told that the rear heating unit is routed along the 3rd row seating passenger side cut holders and side panel. since the lines for the rear heating unit is running with coolant at 190f, the heat is transferred to the surrounding area and causing the hot cup holders and side quarter panel. as the vehicle ages, this will definitely become worse. the toyota dealership informed me that this is the way designed by toyota; however, this clearly is a design flaw and needs to be remedied."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-10-08

Recalls for the 2018 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-11-04
Recall:
"toyota motor engineering & manufacturing (toyota) recalled certain 2018-2019 4runner, highlander, camry, land cruiser, sequoia, sienna, tacoma and tundra, and lexus rc 300, rc 350, gs 350, gx 460, is 300, lc 500, ls 500, lx 570, rx 350l, and 2019 toyota avalon and corolla, and certain lexus nx 300, and es 350 vehicles on january 13, 2020. on march 4, 2020, toyota expanded the recall to include certain 2014-2015 toyota 4runner and land cruiser, 2018 avalon, corolla, 2014 fj cruiser, 2017 sienna and lexus 2018 es 350, 2018-2019 gs 300, 2013-2014 gs350, 2014-2015 gx 460, is 350 and lx 570, 2014 is f, 2018-2019 is 350, lc 500h and ls 500h, 2013-2015 ls 460, 2015 nx 200t and rc350, 2017 rc 200t and rx 350. toyota also removed the 2018-2019 toyota 4runner and land cruiser and 2018-2019 lexus gx 460 and lx 570 and 2019 nx300 from inclusion in..."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-01-13

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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